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    is freePBX really free or not??

    Scheduled Pinned Locked Moved IT Discussion
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    • IT-ADMINI
      IT-ADMIN
      last edited by

      i thought that it has some extrat features than freePBX like CRM

      coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
      • coliverC
        coliver @IT-ADMIN
        last edited by

        @IT-ADMIN said:

        i thought that it has some extrat features than freePBX like CRM

        If you are interested in some of those feature take a look at Elastix (http://www.elastix.org/index.php/en/)

        1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller @IT-ADMIN
          last edited by

          @IT-ADMIN said:

          i thought that it has some extrat features than freePBX like CRM

          Sure, and so does Elastix. All of those extra features went to Elastix which is why Elastix is the spiritual successor. It was basically an exact copy of TrixBox.

          However, these things are negatives. Having a CRM running on your PBX is a very bad idea. I hate that Elastix includes that. We always strip it out.

          IT-ADMINI 1 Reply Last reply Reply Quote 0
          • IT-ADMINI
            IT-ADMIN @scottalanmiller
            last edited by

            @scottalanmiller said:

            @IT-ADMIN said:

            i thought that it has some extrat features than freePBX like CRM

            Sure, and so does Elastix. All of those extra features went to Elastix which is why Elastix is the spiritual successor. It was basically an exact copy of TrixBox.

            However, these things are negatives. Having a CRM running on your PBX is a very bad idea. I hate that Elastix includes that. We always strip it out.

            oh i see what you mean, so it is better to separate btw pbx and CRM

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • IT-ADMINI
              IT-ADMIN
              last edited by

              like connecting pbx with sugarCRM ??

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • IT-ADMINI
                IT-ADMIN
                last edited by

                now i get very disappointed to know that the call recording is not free

                coliverC 1 Reply Last reply Reply Quote 0
                • coliverC
                  coliver @IT-ADMIN
                  last edited by

                  @IT-ADMIN said:

                  now i get very disappointed to know that the call recording is not free

                  In what sense? On FreePBX call recording is free. That is a built in asterisk function.

                  1 Reply Last reply Reply Quote 0
                  • IT-ADMINI
                    IT-ADMIN
                    last edited by

                    2015-08-13_190141.png

                    scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @IT-ADMIN
                      last edited by

                      @IT-ADMIN said:

                      oh i see what you mean, so it is better to separate btw pbx and CRM

                      Right. You don't want anything "extra" running on your PBX. You want the system tight, lean and secure. For home use, you know, it doesn't really matter. But for a business you don't want to play with extra things running on top of your PBX. It is bad enough that people in the SMB sometimes do that on little NAS boxes or whatever. But on a PBX seems completely crazy. That is not your "PBX and general catch all application host."

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @IT-ADMIN
                        last edited by

                        @IT-ADMIN said:

                        like connecting pbx with sugarCRM ??

                        Right, if you want SugarCRM or vTiger integration run those in a separate VM and just connect them together. More work, but you don't want instability in your phone system.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @IT-ADMIN
                          last edited by

                          @IT-ADMIN those are call recording reports, not call recording itself.

                          1 Reply Last reply Reply Quote 1
                          • coliverC
                            coliver @IT-ADMIN
                            last edited by

                            @IT-ADMIN said:

                            2015-08-13_190141.png

                            Like @scottalanmiller said, that is just the reporting feature on the recorded calls. Not the recording itself.

                            1 Reply Last reply Reply Quote 0
                            • IT-ADMINI
                              IT-ADMIN
                              last edited by

                              I'm very very very sorry I didn't reply yesterday I was out of office and out of the house. Anyway thank you guys for your replies 🙂

                              1 Reply Last reply Reply Quote 1
                              • bbigfordB
                                bbigford
                                last edited by

                                On a side note, have you ever checked out Asterisk? Depending on the area, they may not be able to be ported (our environment was only able to be serviced by Ednetics through Cisco gear based on a monopoly for the area).

                                coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
                                • coliverC
                                  coliver @bbigford
                                  last edited by

                                  @BBigford said:

                                  On a side note, have you ever checked out Asterisk? Depending on the area, they may not be able to be ported (our environment was only able to be serviced by Ednetics through Cisco gear based on a monopoly for the area).

                                  FreePBX is a distribution of Asterisk.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @bbigford
                                    last edited by

                                    @BBigford said:

                                    On a side note, have you ever checked out Asterisk?

                                    All of the ones that he is looking at are Asterisk. FreePBX, Elastix, TrixBox, PIAF are all Asterisk distros.

                                    1 Reply Last reply Reply Quote 0
                                    • bbigfordB
                                      bbigford
                                      last edited by

                                      @coliver @scottalanmiller
                                      Ah, good to know. I haven't had a ton of experience with Asterisk yet since our area doesn't warrant it's use. Just heard about it. That would explain my first reply being less educated on it. 🙂

                                      1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        Asterisk is pretty awesome. One of the most powerful and featureful PBXs around with some of the most active development and largest user bases, while being completely free and open source. It's an epic win for telephony.

                                        DashrenderD 1 Reply Last reply Reply Quote 1
                                        • DashrenderD
                                          Dashrender @scottalanmiller
                                          last edited by

                                          @scottalanmiller said:

                                          Asterisk is pretty awesome. One of the most powerful and featureful PBXs around with some of the most active development and largest user bases, while being completely free and open source. It's an epic win for telephony.

                                          That said, It's amazing how many features that are in paid for solutions aren't there, or have to be completely built from scratch. Three examples - Place a call on hold on someone else's phone, pull a call from someone else's phone that is on hold, and lastly DND status of a device is not known without a lot of front and back end work.

                                          1 Reply Last reply Reply Quote 0
                                          • N
                                            Nagesh Naik @IT-ADMIN
                                            last edited by

                                            @IT-ADMIN I am also seeing some missing menu what is the solution for it can you suggest me

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
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