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    is freePBX really free or not??

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @IT-ADMIN
      last edited by

      @IT-ADMIN said:

      what do you think about trixbox ??

      Old. Elastix was its spiritual replacement. We used Trixbox a decade ago and it was fine while it was still current and active. Today, Elastix and FreePBX are the only games in town of that nature.

      1 Reply Last reply Reply Quote 0
      • coliverC
        coliver @IT-ADMIN
        last edited by

        @IT-ADMIN said:

        what do you think about trixbox ??

        Don't touch trixbox with an 10 meter pole... It really isn't a good piece of software. We currently have one trixbox server I was in the process of updating to FreePBX. The interface has basically killed itself and now it won't update any of the core files correctly... although it does try to. So I need to dig in and do it by hand for the most part, fixing the issues it created and then adding the new users or make the necessary changes.

        1 Reply Last reply Reply Quote 1
        • IT-ADMINI
          IT-ADMIN
          last edited by

          then i will not touch it,

          1 Reply Last reply Reply Quote 1
          • IT-ADMINI
            IT-ADMIN
            last edited by

            i thought that it has some extrat features than freePBX like CRM

            coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
            • coliverC
              coliver @IT-ADMIN
              last edited by

              @IT-ADMIN said:

              i thought that it has some extrat features than freePBX like CRM

              If you are interested in some of those feature take a look at Elastix (http://www.elastix.org/index.php/en/)

              1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @IT-ADMIN
                last edited by

                @IT-ADMIN said:

                i thought that it has some extrat features than freePBX like CRM

                Sure, and so does Elastix. All of those extra features went to Elastix which is why Elastix is the spiritual successor. It was basically an exact copy of TrixBox.

                However, these things are negatives. Having a CRM running on your PBX is a very bad idea. I hate that Elastix includes that. We always strip it out.

                IT-ADMINI 1 Reply Last reply Reply Quote 0
                • IT-ADMINI
                  IT-ADMIN @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  @IT-ADMIN said:

                  i thought that it has some extrat features than freePBX like CRM

                  Sure, and so does Elastix. All of those extra features went to Elastix which is why Elastix is the spiritual successor. It was basically an exact copy of TrixBox.

                  However, these things are negatives. Having a CRM running on your PBX is a very bad idea. I hate that Elastix includes that. We always strip it out.

                  oh i see what you mean, so it is better to separate btw pbx and CRM

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • IT-ADMINI
                    IT-ADMIN
                    last edited by

                    like connecting pbx with sugarCRM ??

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • IT-ADMINI
                      IT-ADMIN
                      last edited by

                      now i get very disappointed to know that the call recording is not free

                      coliverC 1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver @IT-ADMIN
                        last edited by

                        @IT-ADMIN said:

                        now i get very disappointed to know that the call recording is not free

                        In what sense? On FreePBX call recording is free. That is a built in asterisk function.

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                        • IT-ADMINI
                          IT-ADMIN
                          last edited by

                          2015-08-13_190141.png

                          scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @IT-ADMIN
                            last edited by

                            @IT-ADMIN said:

                            oh i see what you mean, so it is better to separate btw pbx and CRM

                            Right. You don't want anything "extra" running on your PBX. You want the system tight, lean and secure. For home use, you know, it doesn't really matter. But for a business you don't want to play with extra things running on top of your PBX. It is bad enough that people in the SMB sometimes do that on little NAS boxes or whatever. But on a PBX seems completely crazy. That is not your "PBX and general catch all application host."

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                            • scottalanmillerS
                              scottalanmiller @IT-ADMIN
                              last edited by

                              @IT-ADMIN said:

                              like connecting pbx with sugarCRM ??

                              Right, if you want SugarCRM or vTiger integration run those in a separate VM and just connect them together. More work, but you don't want instability in your phone system.

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                              • scottalanmillerS
                                scottalanmiller @IT-ADMIN
                                last edited by

                                @IT-ADMIN those are call recording reports, not call recording itself.

                                1 Reply Last reply Reply Quote 1
                                • coliverC
                                  coliver @IT-ADMIN
                                  last edited by

                                  @IT-ADMIN said:

                                  2015-08-13_190141.png

                                  Like @scottalanmiller said, that is just the reporting feature on the recorded calls. Not the recording itself.

                                  1 Reply Last reply Reply Quote 0
                                  • IT-ADMINI
                                    IT-ADMIN
                                    last edited by

                                    I'm very very very sorry I didn't reply yesterday I was out of office and out of the house. Anyway thank you guys for your replies 🙂

                                    1 Reply Last reply Reply Quote 1
                                    • bbigfordB
                                      bbigford
                                      last edited by

                                      On a side note, have you ever checked out Asterisk? Depending on the area, they may not be able to be ported (our environment was only able to be serviced by Ednetics through Cisco gear based on a monopoly for the area).

                                      coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
                                      • coliverC
                                        coliver @bbigford
                                        last edited by

                                        @BBigford said:

                                        On a side note, have you ever checked out Asterisk? Depending on the area, they may not be able to be ported (our environment was only able to be serviced by Ednetics through Cisco gear based on a monopoly for the area).

                                        FreePBX is a distribution of Asterisk.

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                                        • scottalanmillerS
                                          scottalanmiller @bbigford
                                          last edited by

                                          @BBigford said:

                                          On a side note, have you ever checked out Asterisk?

                                          All of the ones that he is looking at are Asterisk. FreePBX, Elastix, TrixBox, PIAF are all Asterisk distros.

                                          1 Reply Last reply Reply Quote 0
                                          • bbigfordB
                                            bbigford
                                            last edited by

                                            @coliver @scottalanmiller
                                            Ah, good to know. I haven't had a ton of experience with Asterisk yet since our area doesn't warrant it's use. Just heard about it. That would explain my first reply being less educated on it. 🙂

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