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    is freePBX really free or not??

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller
      last edited by

      You might be surprised. Or maybe I would be. But since the primary market for FOP2 is people who are implementing a free PBX, even if it is a great one that makes a lot of sense, the number of companies willing to pay $500 for a new operator interface might be low.

      1 Reply Last reply Reply Quote 0
      • IT-ADMINI
        IT-ADMIN
        last edited by

        what do you think about trixbox ??

        scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
        • IT-ADMINI
          IT-ADMIN
          last edited by

          i just see something about it and it looks intersting

          1 Reply Last reply Reply Quote 0
          • IT-ADMINI
            IT-ADMIN
            last edited by

            as far as i can see it is freePBX+CRM

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            • scottalanmillerS
              scottalanmiller @IT-ADMIN
              last edited by

              @IT-ADMIN said:

              what do you think about trixbox ??

              Old. Elastix was its spiritual replacement. We used Trixbox a decade ago and it was fine while it was still current and active. Today, Elastix and FreePBX are the only games in town of that nature.

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              • coliverC
                coliver @IT-ADMIN
                last edited by

                @IT-ADMIN said:

                what do you think about trixbox ??

                Don't touch trixbox with an 10 meter pole... It really isn't a good piece of software. We currently have one trixbox server I was in the process of updating to FreePBX. The interface has basically killed itself and now it won't update any of the core files correctly... although it does try to. So I need to dig in and do it by hand for the most part, fixing the issues it created and then adding the new users or make the necessary changes.

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                • IT-ADMINI
                  IT-ADMIN
                  last edited by

                  then i will not touch it,

                  1 Reply Last reply Reply Quote 1
                  • IT-ADMINI
                    IT-ADMIN
                    last edited by

                    i thought that it has some extrat features than freePBX like CRM

                    coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • coliverC
                      coliver @IT-ADMIN
                      last edited by

                      @IT-ADMIN said:

                      i thought that it has some extrat features than freePBX like CRM

                      If you are interested in some of those feature take a look at Elastix (http://www.elastix.org/index.php/en/)

                      1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @IT-ADMIN
                        last edited by

                        @IT-ADMIN said:

                        i thought that it has some extrat features than freePBX like CRM

                        Sure, and so does Elastix. All of those extra features went to Elastix which is why Elastix is the spiritual successor. It was basically an exact copy of TrixBox.

                        However, these things are negatives. Having a CRM running on your PBX is a very bad idea. I hate that Elastix includes that. We always strip it out.

                        IT-ADMINI 1 Reply Last reply Reply Quote 0
                        • IT-ADMINI
                          IT-ADMIN @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          @IT-ADMIN said:

                          i thought that it has some extrat features than freePBX like CRM

                          Sure, and so does Elastix. All of those extra features went to Elastix which is why Elastix is the spiritual successor. It was basically an exact copy of TrixBox.

                          However, these things are negatives. Having a CRM running on your PBX is a very bad idea. I hate that Elastix includes that. We always strip it out.

                          oh i see what you mean, so it is better to separate btw pbx and CRM

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • IT-ADMINI
                            IT-ADMIN
                            last edited by

                            like connecting pbx with sugarCRM ??

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • IT-ADMINI
                              IT-ADMIN
                              last edited by

                              now i get very disappointed to know that the call recording is not free

                              coliverC 1 Reply Last reply Reply Quote 0
                              • coliverC
                                coliver @IT-ADMIN
                                last edited by

                                @IT-ADMIN said:

                                now i get very disappointed to know that the call recording is not free

                                In what sense? On FreePBX call recording is free. That is a built in asterisk function.

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                                • IT-ADMINI
                                  IT-ADMIN
                                  last edited by

                                  2015-08-13_190141.png

                                  scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @IT-ADMIN
                                    last edited by

                                    @IT-ADMIN said:

                                    oh i see what you mean, so it is better to separate btw pbx and CRM

                                    Right. You don't want anything "extra" running on your PBX. You want the system tight, lean and secure. For home use, you know, it doesn't really matter. But for a business you don't want to play with extra things running on top of your PBX. It is bad enough that people in the SMB sometimes do that on little NAS boxes or whatever. But on a PBX seems completely crazy. That is not your "PBX and general catch all application host."

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                                    • scottalanmillerS
                                      scottalanmiller @IT-ADMIN
                                      last edited by

                                      @IT-ADMIN said:

                                      like connecting pbx with sugarCRM ??

                                      Right, if you want SugarCRM or vTiger integration run those in a separate VM and just connect them together. More work, but you don't want instability in your phone system.

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                                      • scottalanmillerS
                                        scottalanmiller @IT-ADMIN
                                        last edited by

                                        @IT-ADMIN those are call recording reports, not call recording itself.

                                        1 Reply Last reply Reply Quote 1
                                        • coliverC
                                          coliver @IT-ADMIN
                                          last edited by

                                          @IT-ADMIN said:

                                          2015-08-13_190141.png

                                          Like @scottalanmiller said, that is just the reporting feature on the recorded calls. Not the recording itself.

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                                          • IT-ADMINI
                                            IT-ADMIN
                                            last edited by

                                            I'm very very very sorry I didn't reply yesterday I was out of office and out of the house. Anyway thank you guys for your replies 🙂

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