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    Fedora with ScreenConnect

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    fedora fedora 28 screenconnect
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    • scottalanmillerS
      scottalanmiller @EddieJennings
      last edited by

      @eddiejennings said in Fedora with ScreenConnect:

      https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Guest_client/Guest_client_requirements

      I remember having to install OpenJDK on the client machines to get rid of the black screen.

      That page led me to "it's broken and not getting fixed" comments over and over again. LOL

      EddieJenningsE 1 Reply Last reply Reply Quote 0
      • EddieJenningsE
        EddieJennings @scottalanmiller
        last edited by

        @scottalanmiller said in Fedora with ScreenConnect:

        @eddiejennings said in Fedora with ScreenConnect:

        https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Guest_client/Guest_client_requirements

        I remember having to install OpenJDK on the client machines to get rid of the black screen.

        That page led me to "it's broken and not getting fixed" comments over and over again. LOL

        Sad panda 😞

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • ObsolesceO
          Obsolesce
          last edited by

          TeamViewer works well on Fedora.

          1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller @EddieJennings
            last edited by

            @eddiejennings said in Fedora with ScreenConnect:

            @scottalanmiller said in Fedora with ScreenConnect:

            @eddiejennings said in Fedora with ScreenConnect:

            https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Guest_client/Guest_client_requirements

            I remember having to install OpenJDK on the client machines to get rid of the black screen.

            That page led me to "it's broken and not getting fixed" comments over and over again. LOL

            Sad panda 😞

            But Jared has it working, so something has to be different.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @scottalanmiller
              last edited by

              @scottalanmiller I told you to use rpm.

              rpm -U screenconnect.rpm

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • B
                bnrstnr
                last edited by bnrstnr

                My screen is only blank on Fedora 28 Cinnamon until I actually login. It's not an issue for me because I'm the only user of this machine, so I connect, type my password, and then it works.

                So maybe there's some kind of process that doesn't start until login? If so, maybe it could be set to run always?

                JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @bnrstnr
                  last edited by

                  @bnrstnr said in Fedora with ScreenConnect:

                  My screen is only blank on Fedora 28 Cinnamon until I actually login. It's not an issue for me because I'm the only user of this machine, so I connect, type my password, and then it works.

                  So maybe there's some kind of process that doesn't start until login? If so, maybe it could be set to run always?

                  That is an issue that I have never troubleshot. It has always been like that.

                  1 Reply Last reply Reply Quote 0
                  • wrx7mW
                    wrx7m
                    last edited by

                    I have the same problem. I installed Fedora 28 with cinnamon on an older Thinkpad a couple weeks ago. I also found the article on the SC site. I even posted in the comments.

                    Also, I had to edit some sort of config to disable the sleep when lid is closed function, but that didn't last past a reboot 😞

                    1 Reply Last reply Reply Quote 0
                    • wrx7mW
                      wrx7m
                      last edited by wrx7m

                      There is also this link - https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Connect_to_a_headless_Linux_machine#I_have_installed_an_access_agent_on_my_headless_Linux_machine.2C_but_I_see_a_black_screen_when_I_connect_to_it.

                      Edit: You have to scroll down to the bottom to find the potentially relevant info regarding frame buffer adjustments.

                      scottalanmillerS 2 Replies Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @JaredBusch
                        last edited by

                        @jaredbusch said in Fedora with ScreenConnect:

                        @scottalanmiller I told you to use rpm.

                        rpm -U screenconnect.rpm

                        Yeah... and that's what does this.

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @bnrstnr
                          last edited by

                          @bnrstnr said in Fedora with ScreenConnect:

                          My screen is only blank on Fedora 28 Cinnamon until I actually login. It's not an issue for me because I'm the only user of this machine, so I connect, type my password, and then it works.

                          So maybe there's some kind of process that doesn't start until login? If so, maybe it could be set to run always?

                          But it's logged in. So that can't be it in this case.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @wrx7m
                            last edited by

                            @wrx7m said in Fedora with ScreenConnect:

                            There is also this link - https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Connect_to_a_headless_Linux_machine#I_have_installed_an_access_agent_on_my_headless_Linux_machine.2C_but_I_see_a_black_screen_when_I_connect_to_it.

                            Edit: You have to scroll down to the bottom to find the potentially relevant info regarding frame buffer adjustments.

                            So you need the headless adjustments even for headed systems?

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @wrx7m
                              last edited by

                              @wrx7m said in Fedora with ScreenConnect:

                              There is also this link - https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Connect_to_a_headless_Linux_machine#I_have_installed_an_access_agent_on_my_headless_Linux_machine.2C_but_I_see_a_black_screen_when_I_connect_to_it.

                              Edit: You have to scroll down to the bottom to find the potentially relevant info regarding frame buffer adjustments.

                              Not the issue, comes back sane. My system is not headless, so should not be needed as it has to be good output for the desktop to work.

                              0_1527195627954_Screenshot from 2018-05-24 16-00-00.png

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @scottalanmiller
                                last edited by

                                @scottalanmiller said in Fedora with ScreenConnect:

                                @jaredbusch said in Fedora with ScreenConnect:

                                @scottalanmiller I told you to use rpm.

                                rpm -U screenconnect.rpm

                                Yeah... and that's what does this.

                                Did you install java?
                                dnf install java

                                scottalanmillerS 2 Replies Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @JaredBusch
                                  last edited by

                                  @jaredbusch said in Fedora with ScreenConnect:

                                  @scottalanmiller said in Fedora with ScreenConnect:

                                  @jaredbusch said in Fedora with ScreenConnect:

                                  @scottalanmiller I told you to use rpm.

                                  rpm -U screenconnect.rpm

                                  Yeah... and that's what does this.

                                  Did you install java?
                                  dnf install java

                                  Yes. And it installs for you if you miss it, but I made sure to do it manually first on every machine tested.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @JaredBusch
                                    last edited by

                                    @jaredbusch said in Fedora with ScreenConnect:

                                    @scottalanmiller said in Fedora with ScreenConnect:

                                    @jaredbusch said in Fedora with ScreenConnect:

                                    @scottalanmiller I told you to use rpm.

                                    rpm -U screenconnect.rpm

                                    Yeah... and that's what does this.

                                    Did you install java?
                                    dnf install java

                                    The system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Fedora with ScreenConnect:

                                      @jaredbusch said in Fedora with ScreenConnect:

                                      @scottalanmiller said in Fedora with ScreenConnect:

                                      @jaredbusch said in Fedora with ScreenConnect:

                                      @scottalanmiller I told you to use rpm.

                                      rpm -U screenconnect.rpm

                                      Yeah... and that's what does this.

                                      Did you install java?
                                      dnf install java

                                      The system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.

                                      Ah, so you are farther than before. I misread that.

                                      When I connect to my desktop at home I see the blank screen.
                                      I blindly type my password and hit enter.
                                      Assuming I typed it right, it logs me in and I see my desktop.

                                      When I connect to my bookstack server I see a blank screen. I hit enter and see this.
                                      0_1527201714571_b56a84ba-bc0e-4593-8bd9-84a8582fd289-image.png

                                      wrx7mW scottalanmillerS 2 Replies Last reply Reply Quote 1
                                      • wrx7mW
                                        wrx7m @JaredBusch
                                        last edited by

                                        @jaredbusch said in Fedora with ScreenConnect:

                                        @scottalanmiller said in Fedora with ScreenConnect:

                                        @jaredbusch said in Fedora with ScreenConnect:

                                        @scottalanmiller said in Fedora with ScreenConnect:

                                        @jaredbusch said in Fedora with ScreenConnect:

                                        @scottalanmiller I told you to use rpm.

                                        rpm -U screenconnect.rpm

                                        Yeah... and that's what does this.

                                        Did you install java?
                                        dnf install java

                                        The system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.

                                        Ah, so you are farther than before. I misread that.

                                        When I connect to my desktop at home I see the blank screen.
                                        I blindly type my password and hit enter.
                                        Assuming I typed it right, it logs me in and I see my desktop.

                                        When I connect to my bookstack server I see a blank screen. I hit enter and see this.
                                        0_1527201714571_b56a84ba-bc0e-4593-8bd9-84a8582fd289-image.png

                                        I will have to try that on my Thinkpad later on. I also have to fix that lid closing sleep issue. 😐

                                        scottalanmillerS black3dynamiteB 2 Replies Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @JaredBusch
                                          last edited by

                                          @jaredbusch said in Fedora with ScreenConnect:

                                          @scottalanmiller said in Fedora with ScreenConnect:

                                          @jaredbusch said in Fedora with ScreenConnect:

                                          @scottalanmiller said in Fedora with ScreenConnect:

                                          @jaredbusch said in Fedora with ScreenConnect:

                                          @scottalanmiller I told you to use rpm.

                                          rpm -U screenconnect.rpm

                                          Yeah... and that's what does this.

                                          Did you install java?
                                          dnf install java

                                          The system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.

                                          Ah, so you are farther than before. I misread that.

                                          When I connect to my desktop at home I see the blank screen.
                                          I blindly type my password and hit enter.
                                          Assuming I typed it right, it logs me in and I see my desktop.

                                          Interesting, okay. What happens if you don't know what user it is attempting to log in? Or, what happens if the remote user is already logged in?

                                          1 Reply Last reply Reply Quote 1
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            If someone is logged in and using the machine and you want to support them, how does this work?

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
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