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    Fedora with ScreenConnect

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    fedora fedora 28 screenconnect
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    • scottalanmillerS
      scottalanmiller
      last edited by

      I've been trying to get Fedora 28 running with ScreenConnect. I've tried XFCE, Cinnamon, KDE, LXQt options and they all install just fine now that Jared showed me how, but connecting to them remotely all I get is a blank screen. For those with Fedora working on ScreenConnect, what are you doing to get the graphics to work?

      1 Reply Last reply Reply Quote 2
      • EddieJenningsE
        EddieJennings
        last edited by

        https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Guest_client/Guest_client_requirements

        I remember having to install OpenJDK on the client machines to get rid of the black screen.

        scottalanmillerS 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @EddieJennings
          last edited by

          @eddiejennings said in Fedora with ScreenConnect:

          I remember having to install OpenJDK on the client machines to get rid of the black screen.

          I have that. That's not the issue 😞

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @EddieJennings
            last edited by

            @eddiejennings said in Fedora with ScreenConnect:

            https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Guest_client/Guest_client_requirements

            I remember having to install OpenJDK on the client machines to get rid of the black screen.

            That page led me to "it's broken and not getting fixed" comments over and over again. LOL

            EddieJenningsE 1 Reply Last reply Reply Quote 0
            • EddieJenningsE
              EddieJennings @scottalanmiller
              last edited by

              @scottalanmiller said in Fedora with ScreenConnect:

              @eddiejennings said in Fedora with ScreenConnect:

              https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Guest_client/Guest_client_requirements

              I remember having to install OpenJDK on the client machines to get rid of the black screen.

              That page led me to "it's broken and not getting fixed" comments over and over again. LOL

              Sad panda 😞

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • ObsolesceO
                Obsolesce
                last edited by

                TeamViewer works well on Fedora.

                1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @EddieJennings
                  last edited by

                  @eddiejennings said in Fedora with ScreenConnect:

                  @scottalanmiller said in Fedora with ScreenConnect:

                  @eddiejennings said in Fedora with ScreenConnect:

                  https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Guest_client/Guest_client_requirements

                  I remember having to install OpenJDK on the client machines to get rid of the black screen.

                  That page led me to "it's broken and not getting fixed" comments over and over again. LOL

                  Sad panda 😞

                  But Jared has it working, so something has to be different.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @scottalanmiller
                    last edited by

                    @scottalanmiller I told you to use rpm.

                    rpm -U screenconnect.rpm

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • B
                      bnrstnr
                      last edited by bnrstnr

                      My screen is only blank on Fedora 28 Cinnamon until I actually login. It's not an issue for me because I'm the only user of this machine, so I connect, type my password, and then it works.

                      So maybe there's some kind of process that doesn't start until login? If so, maybe it could be set to run always?

                      JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @bnrstnr
                        last edited by

                        @bnrstnr said in Fedora with ScreenConnect:

                        My screen is only blank on Fedora 28 Cinnamon until I actually login. It's not an issue for me because I'm the only user of this machine, so I connect, type my password, and then it works.

                        So maybe there's some kind of process that doesn't start until login? If so, maybe it could be set to run always?

                        That is an issue that I have never troubleshot. It has always been like that.

                        1 Reply Last reply Reply Quote 0
                        • wrx7mW
                          wrx7m
                          last edited by

                          I have the same problem. I installed Fedora 28 with cinnamon on an older Thinkpad a couple weeks ago. I also found the article on the SC site. I even posted in the comments.

                          Also, I had to edit some sort of config to disable the sleep when lid is closed function, but that didn't last past a reboot 😞

                          1 Reply Last reply Reply Quote 0
                          • wrx7mW
                            wrx7m
                            last edited by wrx7m

                            There is also this link - https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Connect_to_a_headless_Linux_machine#I_have_installed_an_access_agent_on_my_headless_Linux_machine.2C_but_I_see_a_black_screen_when_I_connect_to_it.

                            Edit: You have to scroll down to the bottom to find the potentially relevant info regarding frame buffer adjustments.

                            scottalanmillerS 2 Replies Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @JaredBusch
                              last edited by

                              @jaredbusch said in Fedora with ScreenConnect:

                              @scottalanmiller I told you to use rpm.

                              rpm -U screenconnect.rpm

                              Yeah... and that's what does this.

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @bnrstnr
                                last edited by

                                @bnrstnr said in Fedora with ScreenConnect:

                                My screen is only blank on Fedora 28 Cinnamon until I actually login. It's not an issue for me because I'm the only user of this machine, so I connect, type my password, and then it works.

                                So maybe there's some kind of process that doesn't start until login? If so, maybe it could be set to run always?

                                But it's logged in. So that can't be it in this case.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @wrx7m
                                  last edited by

                                  @wrx7m said in Fedora with ScreenConnect:

                                  There is also this link - https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Connect_to_a_headless_Linux_machine#I_have_installed_an_access_agent_on_my_headless_Linux_machine.2C_but_I_see_a_black_screen_when_I_connect_to_it.

                                  Edit: You have to scroll down to the bottom to find the potentially relevant info regarding frame buffer adjustments.

                                  So you need the headless adjustments even for headed systems?

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @wrx7m
                                    last edited by

                                    @wrx7m said in Fedora with ScreenConnect:

                                    There is also this link - https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Connect_to_a_headless_Linux_machine#I_have_installed_an_access_agent_on_my_headless_Linux_machine.2C_but_I_see_a_black_screen_when_I_connect_to_it.

                                    Edit: You have to scroll down to the bottom to find the potentially relevant info regarding frame buffer adjustments.

                                    Not the issue, comes back sane. My system is not headless, so should not be needed as it has to be good output for the desktop to work.

                                    0_1527195627954_Screenshot from 2018-05-24 16-00-00.png

                                    1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Fedora with ScreenConnect:

                                      @jaredbusch said in Fedora with ScreenConnect:

                                      @scottalanmiller I told you to use rpm.

                                      rpm -U screenconnect.rpm

                                      Yeah... and that's what does this.

                                      Did you install java?
                                      dnf install java

                                      scottalanmillerS 2 Replies Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @JaredBusch
                                        last edited by

                                        @jaredbusch said in Fedora with ScreenConnect:

                                        @scottalanmiller said in Fedora with ScreenConnect:

                                        @jaredbusch said in Fedora with ScreenConnect:

                                        @scottalanmiller I told you to use rpm.

                                        rpm -U screenconnect.rpm

                                        Yeah... and that's what does this.

                                        Did you install java?
                                        dnf install java

                                        Yes. And it installs for you if you miss it, but I made sure to do it manually first on every machine tested.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @JaredBusch
                                          last edited by

                                          @jaredbusch said in Fedora with ScreenConnect:

                                          @scottalanmiller said in Fedora with ScreenConnect:

                                          @jaredbusch said in Fedora with ScreenConnect:

                                          @scottalanmiller I told you to use rpm.

                                          rpm -U screenconnect.rpm

                                          Yeah... and that's what does this.

                                          Did you install java?
                                          dnf install java

                                          The system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Fedora with ScreenConnect:

                                            @jaredbusch said in Fedora with ScreenConnect:

                                            @scottalanmiller said in Fedora with ScreenConnect:

                                            @jaredbusch said in Fedora with ScreenConnect:

                                            @scottalanmiller I told you to use rpm.

                                            rpm -U screenconnect.rpm

                                            Yeah... and that's what does this.

                                            Did you install java?
                                            dnf install java

                                            The system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.

                                            Ah, so you are farther than before. I misread that.

                                            When I connect to my desktop at home I see the blank screen.
                                            I blindly type my password and hit enter.
                                            Assuming I typed it right, it logs me in and I see my desktop.

                                            When I connect to my bookstack server I see a blank screen. I hit enter and see this.
                                            0_1527201714571_b56a84ba-bc0e-4593-8bd9-84a8582fd289-image.png

                                            wrx7mW scottalanmillerS 2 Replies Last reply Reply Quote 1
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