ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Fedora with ScreenConnect

    Scheduled Pinned Locked Moved IT Discussion
    fedorafedora 28screenconnect
    61 Posts 8 Posters 5.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • scottalanmillerS
      scottalanmiller @bnrstnr
      last edited by

      @bnrstnr said in Fedora with ScreenConnect:

      My screen is only blank on Fedora 28 Cinnamon until I actually login. It's not an issue for me because I'm the only user of this machine, so I connect, type my password, and then it works.

      So maybe there's some kind of process that doesn't start until login? If so, maybe it could be set to run always?

      But it's logged in. So that can't be it in this case.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @wrx7m
        last edited by

        @wrx7m said in Fedora with ScreenConnect:

        There is also this link - https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Connect_to_a_headless_Linux_machine#I_have_installed_an_access_agent_on_my_headless_Linux_machine.2C_but_I_see_a_black_screen_when_I_connect_to_it.

        Edit: You have to scroll down to the bottom to find the potentially relevant info regarding frame buffer adjustments.

        So you need the headless adjustments even for headed systems?

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @wrx7m
          last edited by

          @wrx7m said in Fedora with ScreenConnect:

          There is also this link - https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Connect_to_a_headless_Linux_machine#I_have_installed_an_access_agent_on_my_headless_Linux_machine.2C_but_I_see_a_black_screen_when_I_connect_to_it.

          Edit: You have to scroll down to the bottom to find the potentially relevant info regarding frame buffer adjustments.

          Not the issue, comes back sane. My system is not headless, so should not be needed as it has to be good output for the desktop to work.

          0_1527195627954_Screenshot from 2018-05-24 16-00-00.png

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @scottalanmiller
            last edited by

            @scottalanmiller said in Fedora with ScreenConnect:

            @jaredbusch said in Fedora with ScreenConnect:

            @scottalanmiller I told you to use rpm.

            rpm -U screenconnect.rpm

            Yeah... and that's what does this.

            Did you install java?
            dnf install java

            scottalanmillerS 2 Replies Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @JaredBusch
              last edited by

              @jaredbusch said in Fedora with ScreenConnect:

              @scottalanmiller said in Fedora with ScreenConnect:

              @jaredbusch said in Fedora with ScreenConnect:

              @scottalanmiller I told you to use rpm.

              rpm -U screenconnect.rpm

              Yeah... and that's what does this.

              Did you install java?
              dnf install java

              Yes. And it installs for you if you miss it, but I made sure to do it manually first on every machine tested.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @JaredBusch
                last edited by

                @jaredbusch said in Fedora with ScreenConnect:

                @scottalanmiller said in Fedora with ScreenConnect:

                @jaredbusch said in Fedora with ScreenConnect:

                @scottalanmiller I told you to use rpm.

                rpm -U screenconnect.rpm

                Yeah... and that's what does this.

                Did you install java?
                dnf install java

                The system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @scottalanmiller
                  last edited by

                  @scottalanmiller said in Fedora with ScreenConnect:

                  @jaredbusch said in Fedora with ScreenConnect:

                  @scottalanmiller said in Fedora with ScreenConnect:

                  @jaredbusch said in Fedora with ScreenConnect:

                  @scottalanmiller I told you to use rpm.

                  rpm -U screenconnect.rpm

                  Yeah... and that's what does this.

                  Did you install java?
                  dnf install java

                  The system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.

                  Ah, so you are farther than before. I misread that.

                  When I connect to my desktop at home I see the blank screen.
                  I blindly type my password and hit enter.
                  Assuming I typed it right, it logs me in and I see my desktop.

                  When I connect to my bookstack server I see a blank screen. I hit enter and see this.
                  0_1527201714571_b56a84ba-bc0e-4593-8bd9-84a8582fd289-image.png

                  wrx7mW scottalanmillerS 2 Replies Last reply Reply Quote 1
                  • wrx7mW
                    wrx7m @JaredBusch
                    last edited by

                    @jaredbusch said in Fedora with ScreenConnect:

                    @scottalanmiller said in Fedora with ScreenConnect:

                    @jaredbusch said in Fedora with ScreenConnect:

                    @scottalanmiller said in Fedora with ScreenConnect:

                    @jaredbusch said in Fedora with ScreenConnect:

                    @scottalanmiller I told you to use rpm.

                    rpm -U screenconnect.rpm

                    Yeah... and that's what does this.

                    Did you install java?
                    dnf install java

                    The system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.

                    Ah, so you are farther than before. I misread that.

                    When I connect to my desktop at home I see the blank screen.
                    I blindly type my password and hit enter.
                    Assuming I typed it right, it logs me in and I see my desktop.

                    When I connect to my bookstack server I see a blank screen. I hit enter and see this.
                    0_1527201714571_b56a84ba-bc0e-4593-8bd9-84a8582fd289-image.png

                    I will have to try that on my Thinkpad later on. I also have to fix that lid closing sleep issue. ๐Ÿ˜

                    scottalanmillerS black3dynamiteB 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @JaredBusch
                      last edited by

                      @jaredbusch said in Fedora with ScreenConnect:

                      @scottalanmiller said in Fedora with ScreenConnect:

                      @jaredbusch said in Fedora with ScreenConnect:

                      @scottalanmiller said in Fedora with ScreenConnect:

                      @jaredbusch said in Fedora with ScreenConnect:

                      @scottalanmiller I told you to use rpm.

                      rpm -U screenconnect.rpm

                      Yeah... and that's what does this.

                      Did you install java?
                      dnf install java

                      The system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.

                      Ah, so you are farther than before. I misread that.

                      When I connect to my desktop at home I see the blank screen.
                      I blindly type my password and hit enter.
                      Assuming I typed it right, it logs me in and I see my desktop.

                      Interesting, okay. What happens if you don't know what user it is attempting to log in? Or, what happens if the remote user is already logged in?

                      1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        If someone is logged in and using the machine and you want to support them, how does this work?

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @wrx7m
                          last edited by

                          @wrx7m said in Fedora with ScreenConnect:

                          @jaredbusch said in Fedora with ScreenConnect:

                          @scottalanmiller said in Fedora with ScreenConnect:

                          @jaredbusch said in Fedora with ScreenConnect:

                          @scottalanmiller said in Fedora with ScreenConnect:

                          @jaredbusch said in Fedora with ScreenConnect:

                          @scottalanmiller I told you to use rpm.

                          rpm -U screenconnect.rpm

                          Yeah... and that's what does this.

                          Did you install java?
                          dnf install java

                          The system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.

                          Ah, so you are farther than before. I misread that.

                          When I connect to my desktop at home I see the blank screen.
                          I blindly type my password and hit enter.
                          Assuming I typed it right, it logs me in and I see my desktop.

                          When I connect to my bookstack server I see a blank screen. I hit enter and see this.
                          0_1527201714571_b56a84ba-bc0e-4593-8bd9-84a8582fd289-image.png

                          I will have to try that on my Thinkpad later on. I also have to fix that lid closing sleep issue. ๐Ÿ˜

                          Tried the password thing, it didn't change anything.

                          At some point, though, instead of a blank screen it started always showing this...

                          0_1527202315212_Screenshot from 2018-05-24 17-51-50.png

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Here is an example of the console output while SC shows a blank screen..

                            0_1527202382718_Screenshot from 2018-05-24 17-52-45.png

                            1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @scottalanmiller
                              last edited by

                              @scottalanmiller said in Fedora with ScreenConnect:

                              If someone is logged in and using the machine and you want to support them, how does this work?

                              For a desktop machine with a GUI? Yeah that would suck.

                              For a console machine I never have a problem.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @JaredBusch
                                last edited by

                                @jaredbusch said in Fedora with ScreenConnect:

                                @scottalanmiller said in Fedora with ScreenConnect:

                                If someone is logged in and using the machine and you want to support them, how does this work?

                                For a desktop machine with a GUI? Yeah that would suck.

                                For a console machine I never have a problem.

                                We use Ubuntu machines like this for shared training and support stations. So having multiple people able to see the same screen is most of the point. And as they are multiple users, we'd never be sure who it was trying to log in.

                                So we are okay, we just use Xubuntu for this today. But Fedora with XFCE runs performance circles around Xubuntu and looks nicer. I'd much rather be using that, especially as our desktops are Fedora. Having ubuntu machines for jump stations is unnecessarily awkward, but not a big deal.

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  But ScreenConnect has some glitches with Ubuntu that causes other issues. Like it can't display certain GUI elements. I'll make a different post about that later.

                                  1 Reply Last reply Reply Quote 0
                                  • black3dynamiteB
                                    black3dynamite @wrx7m
                                    last edited by black3dynamite

                                    @wrx7m said in Fedora with ScreenConnect:

                                    @jaredbusch said in Fedora with ScreenConnect:

                                    @scottalanmiller said in Fedora with ScreenConnect:

                                    @jaredbusch said in Fedora with ScreenConnect:

                                    @scottalanmiller said in Fedora with ScreenConnect:

                                    @jaredbusch said in Fedora with ScreenConnect:

                                    @scottalanmiller I told you to use rpm.

                                    rpm -U screenconnect.rpm

                                    Yeah... and that's what does this.

                                    Did you install java?
                                    dnf install java

                                    The system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.

                                    Ah, so you are farther than before. I misread that.

                                    When I connect to my desktop at home I see the blank screen.
                                    I blindly type my password and hit enter.
                                    Assuming I typed it right, it logs me in and I see my desktop.

                                    When I connect to my bookstack server I see a blank screen. I hit enter and see this.
                                    0_1527201714571_b56a84ba-bc0e-4593-8bd9-84a8582fd289-image.png

                                    I will have to try that on my Thinkpad later on. I also have to fix that lid closing sleep issue. ๐Ÿ˜

                                    On my Fedora Gnome computer, I make the following changes:

                                    sudo vi /etc/systemd/logind.conf

                                    And I either uncomment HandleLidSwitch=suspend and change suspend to ignore. Or add
                                    HandleLidSwitch=ignore

                                    scottalanmillerS 1 Reply Last reply Reply Quote 2
                                    • JaredBuschJ
                                      JaredBusch @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Fedora with ScreenConnect:

                                      @jaredbusch said in Fedora with ScreenConnect:

                                      @scottalanmiller said in Fedora with ScreenConnect:

                                      If someone is logged in and using the machine and you want to support them, how does this work?

                                      For a desktop machine with a GUI? Yeah that would suck.

                                      For a console machine I never have a problem.

                                      We use Ubuntu machines like this for shared training and support stations. So having multiple people able to see the same screen is most of the point. And as they are multiple users, we'd never be sure who it was trying to log in.

                                      So we are okay, we just use Xubuntu for this today. But Fedora with XFCE runs performance circles around Xubuntu and looks nicer. I'd much rather be using that, especially as our desktops are Fedora. Having ubuntu machines for jump stations is unnecessarily awkward, but not a big deal.

                                      I totally get your use case need.

                                      So random on these issues as it doesnโ€™t even perform the same for you as it does for me.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller @JaredBusch
                                        last edited by

                                        @jaredbusch said in Fedora with ScreenConnect:

                                        @scottalanmiller said in Fedora with ScreenConnect:

                                        @jaredbusch said in Fedora with ScreenConnect:

                                        @scottalanmiller said in Fedora with ScreenConnect:

                                        If someone is logged in and using the machine and you want to support them, how does this work?

                                        For a desktop machine with a GUI? Yeah that would suck.

                                        For a console machine I never have a problem.

                                        We use Ubuntu machines like this for shared training and support stations. So having multiple people able to see the same screen is most of the point. And as they are multiple users, we'd never be sure who it was trying to log in.

                                        So we are okay, we just use Xubuntu for this today. But Fedora with XFCE runs performance circles around Xubuntu and looks nicer. I'd much rather be using that, especially as our desktops are Fedora. Having ubuntu machines for jump stations is unnecessarily awkward, but not a big deal.

                                        I totally get your use case need.

                                        So random on these issues as it doesnโ€™t even perform the same for you as it does for me.

                                        So I wonder, and I'll test when I have more time (about to drive to Houston for a meeting) if it is related to being on KVM. Would I see this on Hyper-V, for example.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @black3dynamite
                                          last edited by

                                          @black3dynamite said in Fedora with ScreenConnect:

                                          @wrx7m said in Fedora with ScreenConnect:

                                          @jaredbusch said in Fedora with ScreenConnect:

                                          @scottalanmiller said in Fedora with ScreenConnect:

                                          @jaredbusch said in Fedora with ScreenConnect:

                                          @scottalanmiller said in Fedora with ScreenConnect:

                                          @jaredbusch said in Fedora with ScreenConnect:

                                          @scottalanmiller I told you to use rpm.

                                          rpm -U screenconnect.rpm

                                          Yeah... and that's what does this.

                                          Did you install java?
                                          dnf install java

                                          The system runs, so the RPM definitely worked, Java definitely worked, it makes the connection, it collects data, it just shows a blank screen no matter what.

                                          Ah, so you are farther than before. I misread that.

                                          When I connect to my desktop at home I see the blank screen.
                                          I blindly type my password and hit enter.
                                          Assuming I typed it right, it logs me in and I see my desktop.

                                          When I connect to my bookstack server I see a blank screen. I hit enter and see this.
                                          0_1527201714571_b56a84ba-bc0e-4593-8bd9-84a8582fd289-image.png

                                          I will have to try that on my Thinkpad later on. I also have to fix that lid closing sleep issue. ๐Ÿ˜

                                          On my Fedora Gnome computer, I make the following changes:

                                          sudo vi /etc/systemd/logind.conf

                                          And I either uncomment HandleLidSwitch=suspend and change suspend to ignore. Or add
                                          HandleLidSwitch=ignore

                                          I do that from the GUI, in theory it's never suspending. Logging into already live sessions fails the same.

                                          1 Reply Last reply Reply Quote 0
                                          • FATeknollogeeF
                                            FATeknollogee
                                            last edited by

                                            What is the solution to this "black" screen problem?

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 3
                                            • 4
                                            • 2 / 4
                                            • First post
                                              Last post