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    Recent Best Controversial
    • RE: Changing Lana number

      @scottalanmiller said in Changing Lana number:

      @wrcombs said in Changing Lana number:

      @scottalanmiller said in Changing Lana number:

      @wrcombs said in Changing Lana number:

      Thank you for the information, however, not everybody got the memo to quit using LANA and move to IP.

      Yes, they did. Don't make excuses for inexcusable behaviour. If there is one lesson to be learned from where you are working now, it's that you have to stop pretending that there are valid reasons or excuses for how things are being done.

      They are breaching their PCI contracts, they are putting customers at risk, they are acting incredibly unprofessionally and unethically. There are no excuses for their decisions. They have agree to not do this contractually and have legal obligations to not do this; as IT professionals they have ethical obligations to not do this.

      Call it what it is - unethical and inexcusable.

      The only reason I post in ML when I have questions or am unclear on things is because of the level of intelligence in the community, it's the only way I can learn. I take what is being told to me here and take it to the table at work during our meetings. I do my best to make the office understand the points being brought up. But they also have a " your new, you don't understand " mantaility. So everything I say goes in one ear and out the other, I understand what your saying, I'm not making excuses , I'm relying information back to as best I can from my chain of command if you will, I get information, I send it up, it gets tossed around and I get an answer back.

      I would not relay information back. Posting here to learn, great. Posting here to bring ethical and technical information back to people who definitely know better and decided to do things badly for unethical reasons does not benefit you nor them. It only puts you in the line of fire.

      There is a lot for you to learn here. Some technical (what the heck IS a LANA number), some business (how are they making money by doing things badly and "illegally"), some professional ethics (identifying when people are just scumbags ripping others off) and some pure professional (how does it benefit my career to rock the boat and point out when others are scamming customers and vendors?) Learning is great, definitely learn.

      But also be careful. Be tactical, don't expose how much you know of what they are doing. What you say is definitely NOT going in one ear and out the other, you are making yourself as an IT Pro, which is not what they want. They want either a complacent assistant who helps them breach contracts; or they want a scapegoat (this is not very likely, but be careful.)

      Telling them that you know that they are doing things wrong (not badly, that's different, this is clear cut ethical breaches that should result in fines or lawsuits) only is logical if you truly believe that they are so dumb that they don't know anything. This isn't plausible, don't even consider that a possibility here. These are people who know darn well what they are doing. So pointing out that they are being bad people isn't going to change them, nor is it going to protect customers, and it definitely won't benefit you.

      Identify that they are scum, start looking for another job. Keep quiet until you find it. Call them in once you leave.

      I keep my head low, and only bring up the topic, and that I think there are better ways as a company to do things for example my Windows Firewall thread (forgive me I don't know how to create a short cut URL yet) I simply waited until the topic came up and made a suggestion. That's about the extent of what I send up the ladder at my job.

      I do appreciate that I have the opportunity to learn in the community, and you, yourself for being a huge impact on my learning in IT because of your professional experience and your willingness to teach. So thank you

      posted in Water Closet
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    • RE: DHCP Question...

      Take your arguing BS somewhere else ; keep it off my thread.

      posted in IT Discussion
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    • RE: What Are You Doing Right Now

      0_1527880918239_IMG_20180601_142011201.jpg

      0_1527880944371_IMG_20180601_142016738.jpg

      So far...

      posted in Water Closet
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    • RE: Worthwhile IT projects or products for small office with extra money?

      Why not just Ask for a bonus ? - They're spending the money on IT - So...

      posted in IT Discussion
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    • RE: What Are You Doing Right Now

      Catching up on ML threads and drinking some much needed coffee.

      posted in Water Closet
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    • RE: Ipad guru for Site connectivity issue

      @scottalanmiller said in Ipad guru/ Site connectivity issue:

      @WrCombs said in Ipad guru/ Site connectivity issue:

      @scottalanmiller said in Ipad guru/ Site connectivity issue:

      This also highlights the problems of having different IT vendors for different pieces of your IT. No one has a holistic picture and no one is responsible for making things work. It's all politics, not business. He's designed his vendor structure around avoiding profits. Why? No one knows. But everything is telling a consistent story.

      I'm pretty sure that he's made this out to be my fault, and I will have to answer for it tomorrow.

      Oh and the network guy agreed with me, we need to move an AP 10 feet from it's current position.

      Just point out that you solved the issue and documented said fix before he "fired" you. So that when talking to your boss (and make sure this is true after networking fixes this, we are only assuming that you have the fix right now) you point out that you had the fix and were blocked twice from implementing it. Don't back down from that. He lied to stop you from finding his networking mistake, then he fired you to stop you from implementing it and proving him a liar and saboteur.

      His firing you is actually "proof" that he knew you had the answer, which he's admitted to previously, and that his interactions with you were to block you from fixing the issue, as he also effectively admitted to previously.

      It is documented that I tried to help him, and have explained everything to my bosses as of yesterday afternoon.

      posted in IT Discussion
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    • RE: What Are You Doing Right Now

      Sending emails to 3rd Party vendors to fix a site we re-imaged a PC on which wiped out all of their software..
      also seeing a lot of calls with " this has been happening all week..."
      But its Friday and the first we're hearing about it...
      Happy Friday peoples

      posted in Water Closet
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    • RE: Ipad guru for Site connectivity issue

      @DustinB3403 said in Ipad guru for Site connectivity issue:

      @WrCombs said in Ipad guru for Site connectivity issue:

      @DustinB3403 said in Ipad guru for Site connectivity issue:

      @WrCombs said in Ipad guru for Site connectivity issue:

      Now I am being kept completely out of the loop on any issue/Resolution with this site.
      my boss and coworker are having a meeting about it, but they have taken the conversation else where.

      Are you still working at that Diner Point of Sales hell hole company or have you found other employment and just landed a shitty job?

      Still at the Point of Sales job.

      So when do you pour a gallon of gasoline on the desk, light it on fire and walk away?

      I'm guessing relatively shortly, I'm calling a few places I've put applications in to to check on the status.

      posted in IT Discussion
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    • RE: What Are You Doing Right Now

      @dafyre said in What Are You Doing Right Now:

      @wrcombs said in What Are You Doing Right Now:

      @nerdydad said in What Are You Doing Right Now:

      @wrcombs said in What Are You Doing Right Now:

      Was just told via email: "You need to install my software for this site to run, here is how"

      We don't install third party software that we don't support, i.e. this software in this email.

      ....

      Ill repeat my statement this morning: It's defiantly Monday...

      Why is Monday being defiant?

      Because Monday.

      also when i type defiently ** i get an error apparently it isn't spelled correctly.

      Are you trying to type definitely?

      Yes

      *don't feel bad, I had to double check myself.

      See. Its because of Monday ( at least that is what im blaming for this).

      posted in Water Closet
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    • RE: Point of Sale System Recommendations, POS

      @scottalanmiller said in Point of Sale System Recommendations, POS:

      As many of you know, I have a new hotel and restaurant. Right now we have an existing POS system and we do not like it. We are nearing the point where we have the option to replace it. So we are looking for recommendations. We are not tied to only considering free or open source options, but obviously those have some advantages - especially considering that we have the IT skills in house to run something ourselves. But we are open to ideas of whatever makes the most sense.

      Running a POS in a hotel - There's one in America called Micro's - they have the ability to do room charges and are vey popular in Hotels for that reason. Aloha can do room charges too, but through a 3rd party PMS solution.

      if you're running a restaurant in the hotel - stay away from Toast - Though I hear the system works well - it was created by 3 lawyers who hide things in the contracts and screw you in oblivion on Credit Card processing fees , hidden fees, surprise upgrade fee's etc.

      All POS Systems have pitfalls and great attributes - My suggestion would be get Demo's of different POS systems and see which one fits best.

      posted in IT Discussion
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    • RE: What Are You Doing Right Now

      Apparently someone on the network has been very naughty..
      homeland security just called Cox about a breach at our office..
      We have not idea whats going on.
      YAY!

      posted in Water Closet
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    • RE: Point of Sale System Recommendations, POS

      @gjacobse said in Point of Sale System Recommendations, POS:

      While I don't have anything I can really contribute on applications, I would expect that you would want something that will pair both the hotel and restaurant into the same app. And - will something 'separate' be needed if alcohol is sold? Don't know if that is a separate thing or not.

      Gonna hop in on this one -
      More times than not, selling alcohol can be done on the POS system - I've 'programmed' thousands of alcoholic drinks, different liquors, shots etc. into Aloha Systems - even bottle service buttons for Hotels that offer Champagne and Bars/clubs that offer bottle service.

      I don't think there's an all in one solution for Hotels and Restaurants. But Almost all of them will pair with some kind of Payment Management System to allow cross over to the Hotel side.

      posted in IT Discussion
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    • RE: What Are You Doing Right Now

      @scottalanmiller said in What Are You Doing Right Now:

      @wrcombs said in What Are You Doing Right Now:

      @momurda said in What Are You Doing Right Now:

      @wrcombs Explain?

      Cox called our office and talked to someone in corporate, All i know is he came back and told us about it.
      said "Cox called and said someone in the office was hitting Russian websites and caused a breach or something of that matter, I guess Homeland Security called them and told them to tell us"

      Thats all I know.
      Im sure an investigation will be started here rather soon as to why this is happening.

      So supposedly... a government agency spread a rumor to an ISP who called someone unrelated and mentioned something that doesn't make sense and didn't even ask them to involve anyone who might understand or be able to take action?

      Is this seventh grade dating?

      I was thinking this has SPAM written all over it...

      posted in Water Closet
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    • RE: New hire, make him SET-UP his own pc?

      @mr-jones Also it's a good way to test his knowledge - See how he handles a project etc. There are lots of reasons this is a good idea in my opinion.

      posted in IT Discussion
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    • RE: What Are You Doing Right Now

      5 more minutes.. Can't wait! one day weekend and I get to blow stuff up? Even Better.
      You guys be safe out there tomorrow, count your fingers.. LOL
      And Happy Independence day everyone!

      posted in Water Closet
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    • RE: Any outlook guru's here?

      https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-365-categories-missing/f6a128bb-33af-40e8-8b08-b38fab57603c

      They use IMAP ; categories aren't supported via this link from microsoft

      posted in IT Discussion
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    • RE: What Are You Doing Right Now

      Trying a cold brew coffee this morning, And so far this was the best Idea ive had in a while! Way more kick than my usual cup of coffee, and I actually feel like I can do something today!

      posted in Water Closet
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    • RE: Any outlook guru's here?

      sent over recommendation and leaving it at that .
      thanks !

      posted in IT Discussion
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    • RE: What Are You Doing Right Now

      @nerdydad said in What Are You Doing Right Now:

      @wrcombs said in What Are You Doing Right Now:

      @dafyre said in What Are You Doing Right Now:

      @wrcombs said in What Are You Doing Right Now:

      @nerdydad said in What Are You Doing Right Now:

      ALL FREAKIN DAY!!!!

      Youtube Video

      the IT Crowd! one of my favorite Skti Coms! !

      It's funnier, because I had to pull that one out of the hat on one of the helpdesk techs the other day!

      nice!

      Need to build that out into the PBX flow.

      User calls IT for help

      ->Have you rebooted your computer? 1 for "No", 2 for "Yes", 3 for instructions on rebooting your computer.
      1. "Why don't you give that a shot and see if that fixes your issue? Otherwise, call back and press 2
      2. "Did you really? <pause><pause><pause> Okay, I'll put you through to IT"
      3. "In the bottom, left corner you will see a pretty little logo. Click it. It will show you another symbol of a circle with a line in it. Click that too. Bear with me, we're almost there. You should see a third menu. One of the options in that menu should be "Shutdown". Then go home. You're not smart enough to work here.

      That would be Awesome, id Call just to hear the prompts..

      posted in Water Closet
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    • Standardize Email Signatures?

      Customer asked us if it was possible to automate Email Signatures for employees to standardize them a little bit.
      This is for Google Workspaces(old Gsuite)
      I've never heard of this and am new to email administration - any help or articles would be greatly appreciated. I have not done much research yet on this.

      posted in IT Discussion wrcombs googleworkspaces gsuite email administration
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