@scottalanmiller said in A Mandate to Be Cheap:
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@scottalanmiller said in A Mandate to Be Cheap:
@Dashrender said in A Mandate to Be Cheap:
@DustinB3403 said in A Mandate to Be Cheap:
@Dashrender said in A Mandate to Be Cheap:
@scottalanmiller said in A Mandate to Be Cheap:
@art_of_shred said in A Mandate to Be Cheap:
@scottalanmiller said in A Mandate to Be Cheap:
@DustinB3403 said in A Mandate to Be Cheap:
@art_of_shred said in A Mandate to Be Cheap:
@DustinB3403 said in A Mandate to Be Cheap:
@Dashrender said in A Mandate to Be Cheap:
@scottalanmiller said in A Mandate to Be Cheap:
@Dashrender said in A Mandate to Be Cheap:
@dafyre said in A Mandate to Be Cheap:
This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.
Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.
I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?
LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.
I would argue that you shouldn't ever propose a solution that could turn into shit.
Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.
What?!? You must be new at this. Management will seldom let you get away with only providing good options, especially when they dictate your parameters with inane boundaries.
So the onus of deciding what solutions management gets to "review" is on you to present to management. It's your responsibility to say "That isn't an option, here is why it doesn't meet the needs of the business here, here and here"
Or whatever reasons. But business reasons should be the reasons that a solution isn't an option.
Exactly, you are the filter. If you are making recommendations, they are YOUR recommendations. Otherwise, you are just being asked to list things regardless of viability... which if so, there is nothing whatsoever to blame you for.
I can't argue with that. However, having something legit to blame someone for doesn't have to be part of the equation when you just feel like passing blame. I'm not calling it legit, just saying that happens in the real world. I'm not saying you can't win in a court of law; I'm saying that it's not worth the effort to fight a battle you aren't going to win with a boss or owner in a SMB employment scenario.
Of course, BUT you can manage things better or worse. How options are presented, which ones are presented, how they are documented, how the decision is labeled... these things really matter, even to crazy, irrational owners.
You'd certainly like to think you can control these things, but the reality is you probably can't. I constantly have management asking - Why do the PCs we purchase cost more than the ones in Best Buy - it's just a computer right? They don't understand things like warranties, business class machines, Windows Pro vs Home editions, etc, etc... when you tell them those things.. they only hear words, rambling words.
What's worse is that they often have had their crappy BB computer at home for 5+ years, so all those things that you mention about business class being better - they don't don't believe it since they got the same 5+ out of their BB computer.
The solution to this is explain why their proposed solution doesn't work (and document the explanation). If they still choose to purchase BB computers for $200 bucks it's pure on them.
When it blows up, they lose credibility and trust of further up management.
I think you must be working in much larger medium sized business than I. There is at most 1 level between me and the owners of the company since I left a fortune 500 company. So if my boss is good buddies with the owner/CEO I'm sunk no matter what.
Correct, you are dealing with people who just don't care and, it sounds like, are kind of corrupt (if they will blame you for their own decisions, that's kind of just mean and vicious.) Scapegoating when there are no politics, just mean owners, is very bad.
Of course it's bad, but you don't think it happens every day in a majority of businesses, on some level?
It does, but there is also a recourse when it is not the owner. THere is someone to demonstrate it to.
If the owner agrees or cares.
Remember when we had a conversation about something being "broken"? You would contend that a car with non-functioning AC is "broken". I would contend that as long as the engine starts and it gets you from A to B, it's not functionally "broken". I think the same paradigm is at work here. I have seen many small businesses with broken parts that continue working and existing. The owner may be a moron. The management may be incompetent and do far less than profitable things for the company. Still, it can continue to make money and do business and satisfy its customers well enough to be a decent business. It's not "showroom condition", but it's not dead either. There is a large area of possibilities where business can operate while not being optimal in all of its functions. This scenario of a manager who would rather cover his tracks than own up to bad decisions happens all the time. It's not the best for the business, but the owner may not be that worried about it because the business still rolls under its own power and generates a paycheck for him. Crap rolls downhill, so the lowly IT guy is going to get the fallout that comes from that structure. Sure, you can quit and hope that you can find employment at a company that is better, but that's no guarantee. Everyone would love to have the dream job where management is competent and the owner's top priority is the greatest possible success of the business, but those companies are few and far between. You can continue to argue for the optimal as the only acceptable option, but there aren't enough of those jobs to go around, so I will continue to argue that you need to broaden your vision and realize that your argument really doesn't get a whole lot of traction in the real world we live and work in. Ideally, I agree with you completely. Pragmatically, I believe that you are way off-base.