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    Consolidating Printers and Remote Printer Monitoring

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    • DashrenderD
      Dashrender @JaredBusch
      last edited by

      @JaredBusch said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

      @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

      I went through the pricing process early last year on replacing our entire printer fleet. We went from 4+ different brands to one brand, Canon. Additionally, we got pricing down to a two tier system.

      1. Large volume copier/printer/fax - color .03/c B/W .006/c
      2. desktop print only & desktop MFP - B/W .009/c

      c= click

      We had a printer that we were paying $0.07/page for B/W, the ROI on that one unit was like 4 months

      Additionally - instead of each printer having its own dedicated amount of printing included in the base lease, all of the desktop/desktop MFP are in a shared pool of prints. This is hugely beneficial, i.e. one unit is down for a week, we don't have to worry that we won't make the numbers on that printer, etc.

      Compared to what we were paying before, I think my ROI was around 30 months. We have a 60 month lease (the lease price does not increase, the only increases are in overages, and assuming I did my math right, and we don't have a huge grown in printing, our overages should be low).

      You should typically plan to go over your allotment just a bit every monthl. That is typically the best total per minute rate all said and done.

      I agree with JB - The chances of you printing the exact same amount each year is practically zero. If you know your yearly numbers haven't fluctuated much year over year, then pick the bottom most number, and use that - then pay your overages..

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @DustinB3403
        last edited by

        @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

        Lots of places have purchase requisition forms, small businesses in particular likely are doing everything they can to ensure that money isn't being wasted.

        Like where @wrx7m said he works.

        @wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

        I work at a family-owned business.

        But that is NOT what this thread is about.

        DustinB3403D 1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403 @Dashrender
          last edited by

          @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

          But that is NOT what this thread is about.

          This thread went there through the natural conversation process.

          IRJI 1 Reply Last reply Reply Quote -2
          • IRJI
            IRJ @DustinB3403
            last edited by

            @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

            @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

            But that is NOT what this thread is about.

            This thread went there through the natural conversation process.

            🖕 :middle_finger_dark_skin_tone: :middle_finger_light_skin_tone: :middle_finger_medium_skin_tone: :middle_finger_medium-dark_skin_tone: :middle_finger_medium-light_skin_tone:

            1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @IRJ
              last edited by

              @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

              Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

              Must be fucking nice that the accountants are installing toner and removing paper jams.

              DashrenderD IRJI 2 Replies Last reply Reply Quote -2
              • DashrenderD
                Dashrender @DustinB3403
                last edited by

                @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                Must be fucking nice that the accountants are installing toner and removing paper jams.

                I've seen it both ways - and it's both ways here.

                users will change toner on their own 90% of the time. same goes for them trying to clear printer jams... not because they want to - because they don't want to wait for me to come over.

                Though, they never call in support tickets to the maintenance company - that's mostly me.

                1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender
                  last edited by

                  Something else I just thought of - the brand you buy can also likely get you setup on auto toner ordering... one less thing to worry about.

                  1 Reply Last reply Reply Quote 0
                  • IRJI
                    IRJ @DustinB3403
                    last edited by

                    @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                    @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                    Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                    Must be fucking nice that the accountants are installing toner and removing paper jams.

                    Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                    S DustinB3403D DashrenderD 3 Replies Last reply Reply Quote 1
                    • S
                      scotth @IRJ
                      last edited by

                      @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                      @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                      @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                      Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                      Must be fucking nice that the accountants are installing toner and removing paper jams.

                      Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                      You breaka you fixa

                      1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403 @IRJ
                        last edited by DustinB3403

                        @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                        Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                        Because IT isn't generally a money producing department, so having your accountant or other departments wasting their fucking time is wasting way more fucking money. IDK, maybe try it out.

                        IRJI 1 Reply Last reply Reply Quote -2
                        • DashrenderD
                          Dashrender @IRJ
                          last edited by

                          @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                          @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                          @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                          Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                          Must be fucking nice that the accountants are installing toner and removing paper jams.

                          Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                          Really - it shouldn't be IT fixing it, I think Scott would say that's Bench's job... and while some DC bench techs can make $100K/yr... most are probably more in the 30-60K range.

                          DustinB3403D 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @Dashrender
                            last edited by

                            @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                            @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                            @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                            @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                            Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                            Must be fucking nice that the accountants are installing toner and removing paper jams.

                            Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                            Really - it shouldn't be IT fixing it, I think Scott would say that's Bench's job... and while some DC bench techs can make $100K/yr... most are probably more in the 30-60K range.

                            Do you consider yourself bench/IT or some combination? Don't you work at a place where you'd fill all of these gaps? Would you want Frank the tank ripping paper jams out the printers you support and potentially making a bigger issue of it? Costing more money by said printer being offline.

                            IRJI DashrenderD 2 Replies Last reply Reply Quote -2
                            • IRJI
                              IRJ @DustinB3403
                              last edited by IRJ

                              @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                              @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                              @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                              @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                              @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                              Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                              Must be fucking nice that the accountants are installing toner and removing paper jams.

                              Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                              Really - it shouldn't be IT fixing it, I think Scott would say that's Bench's job... and while some DC bench techs can make $100K/yr... most are probably more in the 30-60K range.

                              Do you consider yourself bench/IT or some combination? Don't you work at a place where you'd fill all of these gaps? Would you want Frank the tank ripping paper jams out the printers you support and potentially making a bigger issue of it? Costing more money by said printer being offline.

                              I dont give a F about Frank or his printer because the printer is under contract. He can call the printer contract vendor and they will send someone out

                              DashrenderD DustinB3403D black3dynamiteB 3 Replies Last reply Reply Quote 4
                              • DashrenderD
                                Dashrender @DustinB3403
                                last edited by

                                @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                                Must be fucking nice that the accountants are installing toner and removing paper jams.

                                Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                                Really - it shouldn't be IT fixing it, I think Scott would say that's Bench's job... and while some DC bench techs can make $100K/yr... most are probably more in the 30-60K range.

                                Do you consider yourself bench/IT or some combination? Don't you work at a place where you'd fill all of these gaps? Would you want Frank the tank ripping paper jams out the printers you support and potentially making a bigger issue of it? Costing more money by said printer being offline.

                                I am both, but I'm a small shop, so it's expected that I'm both.

                                But I could also be so busy that if there is a paper jam, and the user in this case couldn't fix it - they COULD be expected to call Canon for a support ticket, or call me to call canon to open a support ticket, then they would wait for Canon to fix it.... if I was so busy that my time was better spent not fixing the printer, but that's rarely the case. But I can definitely see where there would be situations where that could definitely be the case.

                                1 Reply Last reply Reply Quote 1
                                • DashrenderD
                                  Dashrender @IRJ
                                  last edited by

                                  @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                  @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                  @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                  @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                  @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                  @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                  Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                                  Must be fucking nice that the accountants are installing toner and removing paper jams.

                                  Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                                  Really - it shouldn't be IT fixing it, I think Scott would say that's Bench's job... and while some DC bench techs can make $100K/yr... most are probably more in the 30-60K range.

                                  Do you consider yourself bench/IT or some combination? Don't you work at a place where you'd fill all of these gaps? Would you want Frank the tank ripping paper jams out the printers you support and potentially making a bigger issue of it? Costing more money by said printer being offline.

                                  I dont give a F about Frank or his printer because the printer is under contract. He can call the printer contract vendor and they will send someone out

                                  Hey - we think alike 🙂

                                  1 Reply Last reply Reply Quote 0
                                  • IRJI
                                    IRJ @DustinB3403
                                    last edited by

                                    @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                    @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                    Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                                    Because IT isn't generally a money producing department, so having your accountant or other departments wasting their fucking time is wasting way more fucking money. IDK, maybe try it out.

                                    Dude you are all over the place. You just talked about SAVING money, and then you say IT isnt a money producing department. IT can save costs more than anyone else in the org.

                                    A penny saved is better than a penny earned because there is no tax on a saved penny.

                                    1 Reply Last reply Reply Quote 0
                                    • DustinB3403D
                                      DustinB3403 @IRJ
                                      last edited by

                                      @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                      @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                      @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                      @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                      @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                      @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                      Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                                      Must be fucking nice that the accountants are installing toner and removing paper jams.

                                      Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                                      Really - it shouldn't be IT fixing it, I think Scott would say that's Bench's job... and while some DC bench techs can make $100K/yr... most are probably more in the 30-60K range.

                                      Do you consider yourself bench/IT or some combination? Don't you work at a place where you'd fill all of these gaps? Would you want Frank the tank ripping paper jams out the printers you support and potentially making a bigger issue of it? Costing more money by said printer being offline.

                                      I dont give a F about Frank or his printer because the printer is under contract. He can call the printer contract vendor and they will send someone out

                                      Again, we weren't and aren't discussing printers that have a a maintenance contract if someone from that business is ordering supplies. God you're a moron.

                                      IRJI 1 Reply Last reply Reply Quote -2
                                      • dbeatoD
                                        dbeato
                                        last edited by

                                        @scottalanmiller can you please fork this thread to another discussion that has nothing to do with Printer Monitoring?

                                        1 Reply Last reply Reply Quote 0
                                        • IRJI
                                          IRJ @DustinB3403
                                          last edited by

                                          @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                          @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                          @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                          @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                          @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                          @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                          @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                          Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                                          Must be fucking nice that the accountants are installing toner and removing paper jams.

                                          Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                                          Really - it shouldn't be IT fixing it, I think Scott would say that's Bench's job... and while some DC bench techs can make $100K/yr... most are probably more in the 30-60K range.

                                          Do you consider yourself bench/IT or some combination? Don't you work at a place where you'd fill all of these gaps? Would you want Frank the tank ripping paper jams out the printers you support and potentially making a bigger issue of it? Costing more money by said printer being offline.

                                          I dont give a F about Frank or his printer because the printer is under contract. He can call the printer contract vendor and they will send someone out

                                          Again, we weren't and aren't discussing printers that have a a maintenance contract if someone from that business is ordering supplies. God you're a moron.

                                          Wtf are you talking about the thread is literally about a service contract which means they replace toner

                                          DustinB3403D 1 Reply Last reply Reply Quote -1
                                          • DustinB3403D
                                            DustinB3403 @IRJ
                                            last edited by

                                            @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                            @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                            @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                            @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                            @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                            @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                            @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                            @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                            Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                                            Must be fucking nice that the accountants are installing toner and removing paper jams.

                                            Smart accountants know that IT handling printers is a waste of fucking money. Why pay someone $100k+ a year and have them work on printers?

                                            Really - it shouldn't be IT fixing it, I think Scott would say that's Bench's job... and while some DC bench techs can make $100K/yr... most are probably more in the 30-60K range.

                                            Do you consider yourself bench/IT or some combination? Don't you work at a place where you'd fill all of these gaps? Would you want Frank the tank ripping paper jams out the printers you support and potentially making a bigger issue of it? Costing more money by said printer being offline.

                                            I dont give a F about Frank or his printer because the printer is under contract. He can call the printer contract vendor and they will send someone out

                                            Again, we weren't and aren't discussing printers that have a a maintenance contract if someone from that business is ordering supplies. God you're a moron.

                                            Wtf are you talking about the thread is literally about a service contract which means they replace toner
                                            Read the conversation f******

                                            1 Reply Last reply Reply Quote -2
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