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    Windows 7 Cannot Update

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    windows windows 7 windows updates
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    • scottalanmillerS
      scottalanmiller @s.hackleman
      last edited by

      @s-hackleman said in Windows 7 Cannot Update:

      I have seen a few of these back in the day get stuck. Every time I would just get mad and walk away and let them sit overnight (12+ hours). The next morning hitting the update button would work after who knows what timed out. Good luck!

      These have at least several days and half a dozen reboots or more without change 😞

      DashrenderD 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @scottalanmiller
        last edited by

        @scottalanmiller said in Windows 7 Cannot Update:

        @s-hackleman said in Windows 7 Cannot Update:

        I have seen a few of these back in the day get stuck. Every time I would just get mad and walk away and let them sit overnight (12+ hours). The next morning hitting the update button would work after who knows what timed out. Good luck!

        These have at least several days and half a dozen reboots or more without change 😞

        Have you reset Windows updates? This usually involves stopping windows update service and trashing the Software Distro folder, rebooting, then waiting many many hours while Windows redownloads and confirms what is and isn't on the system with MS update servers.

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @Dashrender said in Windows 7 Cannot Update:

          @scottalanmiller said in Windows 7 Cannot Update:

          @s-hackleman said in Windows 7 Cannot Update:

          I have seen a few of these back in the day get stuck. Every time I would just get mad and walk away and let them sit overnight (12+ hours). The next morning hitting the update button would work after who knows what timed out. Good luck!

          These have at least several days and half a dozen reboots or more without change 😞

          Have you reset Windows updates? This usually involves stopping windows update service and trashing the Software Distro folder, rebooting, then waiting many many hours while Windows redownloads and confirms what is and isn't on the system with MS update servers.

          Pretty sure both tools that we use said that they were doing that.

          1 Reply Last reply Reply Quote 0
          • J
            JasGot
            last edited by

            Well, just for kicks, here's the script we run. It's another possible fix to your problem.
            Reset-WindowsUpdate.ps1

            <#
            .SYNOPSIS
            Reset-WindowsUpdate.ps1 - Resets the Windows Update components
            
            .DESCRIPTION 
            This script will reset all of the Windows Updates components to DEFAULT SETTINGS.
            
            .OUTPUTS
            Results are printed to the console. Future releases will support outputting to a log file. 
            
            .NOTES
            Written by: Ryan Nemeth
            
            Find me on:
            
            * My Blog:	http://www.geekyryan.com
            * Twitter:	https://twitter.com/geeky_ryan
            * LinkedIn:	https://www.linkedin.com/in/ryan-nemeth-b0b1504b/
            * Github:	https://github.com/rnemeth90
            * TechNet:  https://social.technet.microsoft.com/profile/ryan%20nemeth/
            
            Change Log
            V1.00, 05/21/2015 - Initial version
            V1.10, 09/22/2016 - Fixed bug with call to sc.exe
            V1.20, 11/13/2017 - Fixed environment variables
            #>
            
            
            $arch = Get-WMIObject -Class Win32_Processor -ComputerName LocalHost | Select-Object AddressWidth
            
            Write-Host "1. Stopping Windows Update Services..."
            Stop-Service -Name BITS
            Stop-Service -Name wuauserv
            Stop-Service -Name appidsvc
            Stop-Service -Name cryptsvc
            
            Write-Host "2. Remove QMGR Data file..."
            Remove-Item "$env:allusersprofile\Application Data\Microsoft\Network\Downloader\qmgr*.dat" -ErrorAction SilentlyContinue
            
            Write-Host "3. Renaming the Software Distribution and CatRoot Folder..."
            Rename-Item $env:systemroot\SoftwareDistribution SoftwareDistribution.bak -ErrorAction SilentlyContinue
            Rename-Item $env:systemroot\System32\Catroot2 catroot2.bak -ErrorAction SilentlyContinue
            
            Write-Host "4. Removing old Windows Update log..."
            Remove-Item $env:systemroot\WindowsUpdate.log -ErrorAction SilentlyContinue
            
            Write-Host "5. Resetting the Windows Update Services to defualt settings..."
            "sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)"
            "sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)"
            
            Set-Location $env:systemroot\system32
            
            Write-Host "6. Registering some DLLs..."
            regsvr32.exe /s atl.dll
            regsvr32.exe /s urlmon.dll
            regsvr32.exe /s mshtml.dll
            regsvr32.exe /s shdocvw.dll
            regsvr32.exe /s browseui.dll
            regsvr32.exe /s jscript.dll
            regsvr32.exe /s vbscript.dll
            regsvr32.exe /s scrrun.dll
            regsvr32.exe /s msxml.dll
            regsvr32.exe /s msxml3.dll
            regsvr32.exe /s msxml6.dll
            regsvr32.exe /s actxprxy.dll
            regsvr32.exe /s softpub.dll
            regsvr32.exe /s wintrust.dll
            regsvr32.exe /s dssenh.dll
            regsvr32.exe /s rsaenh.dll
            regsvr32.exe /s gpkcsp.dll
            regsvr32.exe /s sccbase.dll
            regsvr32.exe /s slbcsp.dll
            regsvr32.exe /s cryptdlg.dll
            regsvr32.exe /s oleaut32.dll
            regsvr32.exe /s ole32.dll
            regsvr32.exe /s shell32.dll
            regsvr32.exe /s initpki.dll
            regsvr32.exe /s wuapi.dll
            regsvr32.exe /s wuaueng.dll
            regsvr32.exe /s wuaueng1.dll
            regsvr32.exe /s wucltui.dll
            regsvr32.exe /s wups.dll
            regsvr32.exe /s wups2.dll
            regsvr32.exe /s wuweb.dll
            regsvr32.exe /s qmgr.dll
            regsvr32.exe /s qmgrprxy.dll
            regsvr32.exe /s wucltux.dll
            regsvr32.exe /s muweb.dll
            regsvr32.exe /s wuwebv.dll
            
            Write-Host "7) Removing WSUS client settings..."
            REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f
            REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f
            REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f
            
            Write-Host "8) Resetting the WinSock..."
            netsh winsock reset
            netsh winhttp reset proxy
            
            Write-Host "9) Delete all BITS jobs..."
            Get-BitsTransfer | Remove-BitsTransfer
            
            Write-Host "10) Attempting to install the Windows Update Agent..."
            if($arch -eq 64){
                wusa Windows8-RT-KB2937636-x64 /quiet
            }
            else{
                wusa Windows8-RT-KB2937636-x86 /quiet
            }
            
            Write-Host "11) Starting Windows Update Services..."
            Start-Service -Name BITS
            Start-Service -Name wuauserv
            Start-Service -Name appidsvc
            Start-Service -Name cryptsvc
            
            Write-Host "12) Forcing discovery..."
            wuauclt /resetauthorization /detectnow
            
            Write-Host "Process complete. Please reboot your computer."
            
            1 Reply Last reply Reply Quote 0
            • ObsolesceO
              Obsolesce @scottalanmiller
              last edited by

              @scottalanmiller said in Windows 7 Cannot Update:

              That pretty much sums it up. We get this message and one telling us that we need to restart in ten minutes. But when you restart it never tries to apply any updates and reboot after reboot we come to the same message:

              Screenshot from 2019-08-06 16-54-16.png

              Can you still update Ubuntu 8.04?

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Obsolesce
                last edited by

                @Obsolesce said in Windows 7 Cannot Update:

                @scottalanmiller said in Windows 7 Cannot Update:

                That pretty much sums it up. We get this message and one telling us that we need to restart in ten minutes. But when you restart it never tries to apply any updates and reboot after reboot we come to the same message:

                Screenshot from 2019-08-06 16-54-16.png

                Can you still update Ubuntu 8.04?

                Nice try, but Windows 7 is currently still supposed to support updates. Ubuntu 8.04 is not.

                DashrenderD ObsolesceO 2 Replies Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @JaredBusch
                  last edited by

                  @JaredBusch said in Windows 7 Cannot Update:

                  @Obsolesce said in Windows 7 Cannot Update:

                  @scottalanmiller said in Windows 7 Cannot Update:

                  That pretty much sums it up. We get this message and one telling us that we need to restart in ten minutes. But when you restart it never tries to apply any updates and reboot after reboot we come to the same message:

                  Screenshot from 2019-08-06 16-54-16.png

                  Can you still update Ubuntu 8.04?

                  Nice try, but Windows 7 is currently still supposed to support updates. Ubuntu 8.04 is not.

                  I wasn't sure if he was trying to be funny with 8.04 vs 18.04? 😛

                  1 Reply Last reply Reply Quote 0
                  • ObsolesceO
                    Obsolesce @JaredBusch
                    last edited by

                    @JaredBusch said in Windows 7 Cannot Update:

                    @Obsolesce said in Windows 7 Cannot Update:

                    @scottalanmiller said in Windows 7 Cannot Update:

                    That pretty much sums it up. We get this message and one telling us that we need to restart in ten minutes. But when you restart it never tries to apply any updates and reboot after reboot we come to the same message:

                    Screenshot from 2019-08-06 16-54-16.png

                    Can you still update Ubuntu 8.04?

                    Nice try, but Windows 7 is currently still supposed to support updates. Ubuntu 8.04 is not.

                    Right, and it works for me.

                    1 Reply Last reply Reply Quote 0
                    • Emad RE
                      Emad R @scottalanmiller
                      last edited by

                      @scottalanmiller

                      delete temp and try again

                      1 Reply Last reply Reply Quote 0
                      • FredtxF
                        Fredtx
                        last edited by

                        Stop Windows Update service. Delete everything in the Software Distribution directory. Start back WU service. Try again.

                        brandon220B 1 Reply Last reply Reply Quote 1
                        • brandon220B
                          brandon220 @Fredtx
                          last edited by

                          @Fredtx This has usually worked for me in the past.

                          1 Reply Last reply Reply Quote 2
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