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    Windows 7 Cannot Update

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    windows windows 7 windows updates
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    • notverypunnyN
      notverypunny
      last edited by

      WSUS or MS as the update source? I've seen it happen here where the WSUS box gets stuck. Otherwise there's all kinds of fun to be had dicking around with the software distribution folder and friends.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @notverypunny
        last edited by

        @notverypunny said in Windows 7 Cannot Update:

        WSUS or MS as the update source?

        MS. No WSUS in the environment.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @s.hackleman
          last edited by

          @s-hackleman said in Windows 7 Cannot Update:

          I have seen a few of these back in the day get stuck. Every time I would just get mad and walk away and let them sit overnight (12+ hours). The next morning hitting the update button would work after who knows what timed out. Good luck!

          These have at least several days and half a dozen reboots or more without change 😞

          DashrenderD 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @scottalanmiller
            last edited by

            @scottalanmiller said in Windows 7 Cannot Update:

            @s-hackleman said in Windows 7 Cannot Update:

            I have seen a few of these back in the day get stuck. Every time I would just get mad and walk away and let them sit overnight (12+ hours). The next morning hitting the update button would work after who knows what timed out. Good luck!

            These have at least several days and half a dozen reboots or more without change 😞

            Have you reset Windows updates? This usually involves stopping windows update service and trashing the Software Distro folder, rebooting, then waiting many many hours while Windows redownloads and confirms what is and isn't on the system with MS update servers.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Dashrender
              last edited by

              @Dashrender said in Windows 7 Cannot Update:

              @scottalanmiller said in Windows 7 Cannot Update:

              @s-hackleman said in Windows 7 Cannot Update:

              I have seen a few of these back in the day get stuck. Every time I would just get mad and walk away and let them sit overnight (12+ hours). The next morning hitting the update button would work after who knows what timed out. Good luck!

              These have at least several days and half a dozen reboots or more without change 😞

              Have you reset Windows updates? This usually involves stopping windows update service and trashing the Software Distro folder, rebooting, then waiting many many hours while Windows redownloads and confirms what is and isn't on the system with MS update servers.

              Pretty sure both tools that we use said that they were doing that.

              1 Reply Last reply Reply Quote 0
              • J
                JasGot
                last edited by

                Well, just for kicks, here's the script we run. It's another possible fix to your problem.
                Reset-WindowsUpdate.ps1

                <#
                .SYNOPSIS
                Reset-WindowsUpdate.ps1 - Resets the Windows Update components
                
                .DESCRIPTION 
                This script will reset all of the Windows Updates components to DEFAULT SETTINGS.
                
                .OUTPUTS
                Results are printed to the console. Future releases will support outputting to a log file. 
                
                .NOTES
                Written by: Ryan Nemeth
                
                Find me on:
                
                * My Blog:	http://www.geekyryan.com
                * Twitter:	https://twitter.com/geeky_ryan
                * LinkedIn:	https://www.linkedin.com/in/ryan-nemeth-b0b1504b/
                * Github:	https://github.com/rnemeth90
                * TechNet:  https://social.technet.microsoft.com/profile/ryan%20nemeth/
                
                Change Log
                V1.00, 05/21/2015 - Initial version
                V1.10, 09/22/2016 - Fixed bug with call to sc.exe
                V1.20, 11/13/2017 - Fixed environment variables
                #>
                
                
                $arch = Get-WMIObject -Class Win32_Processor -ComputerName LocalHost | Select-Object AddressWidth
                
                Write-Host "1. Stopping Windows Update Services..."
                Stop-Service -Name BITS
                Stop-Service -Name wuauserv
                Stop-Service -Name appidsvc
                Stop-Service -Name cryptsvc
                
                Write-Host "2. Remove QMGR Data file..."
                Remove-Item "$env:allusersprofile\Application Data\Microsoft\Network\Downloader\qmgr*.dat" -ErrorAction SilentlyContinue
                
                Write-Host "3. Renaming the Software Distribution and CatRoot Folder..."
                Rename-Item $env:systemroot\SoftwareDistribution SoftwareDistribution.bak -ErrorAction SilentlyContinue
                Rename-Item $env:systemroot\System32\Catroot2 catroot2.bak -ErrorAction SilentlyContinue
                
                Write-Host "4. Removing old Windows Update log..."
                Remove-Item $env:systemroot\WindowsUpdate.log -ErrorAction SilentlyContinue
                
                Write-Host "5. Resetting the Windows Update Services to defualt settings..."
                "sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)"
                "sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)"
                
                Set-Location $env:systemroot\system32
                
                Write-Host "6. Registering some DLLs..."
                regsvr32.exe /s atl.dll
                regsvr32.exe /s urlmon.dll
                regsvr32.exe /s mshtml.dll
                regsvr32.exe /s shdocvw.dll
                regsvr32.exe /s browseui.dll
                regsvr32.exe /s jscript.dll
                regsvr32.exe /s vbscript.dll
                regsvr32.exe /s scrrun.dll
                regsvr32.exe /s msxml.dll
                regsvr32.exe /s msxml3.dll
                regsvr32.exe /s msxml6.dll
                regsvr32.exe /s actxprxy.dll
                regsvr32.exe /s softpub.dll
                regsvr32.exe /s wintrust.dll
                regsvr32.exe /s dssenh.dll
                regsvr32.exe /s rsaenh.dll
                regsvr32.exe /s gpkcsp.dll
                regsvr32.exe /s sccbase.dll
                regsvr32.exe /s slbcsp.dll
                regsvr32.exe /s cryptdlg.dll
                regsvr32.exe /s oleaut32.dll
                regsvr32.exe /s ole32.dll
                regsvr32.exe /s shell32.dll
                regsvr32.exe /s initpki.dll
                regsvr32.exe /s wuapi.dll
                regsvr32.exe /s wuaueng.dll
                regsvr32.exe /s wuaueng1.dll
                regsvr32.exe /s wucltui.dll
                regsvr32.exe /s wups.dll
                regsvr32.exe /s wups2.dll
                regsvr32.exe /s wuweb.dll
                regsvr32.exe /s qmgr.dll
                regsvr32.exe /s qmgrprxy.dll
                regsvr32.exe /s wucltux.dll
                regsvr32.exe /s muweb.dll
                regsvr32.exe /s wuwebv.dll
                
                Write-Host "7) Removing WSUS client settings..."
                REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f
                REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f
                REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f
                
                Write-Host "8) Resetting the WinSock..."
                netsh winsock reset
                netsh winhttp reset proxy
                
                Write-Host "9) Delete all BITS jobs..."
                Get-BitsTransfer | Remove-BitsTransfer
                
                Write-Host "10) Attempting to install the Windows Update Agent..."
                if($arch -eq 64){
                    wusa Windows8-RT-KB2937636-x64 /quiet
                }
                else{
                    wusa Windows8-RT-KB2937636-x86 /quiet
                }
                
                Write-Host "11) Starting Windows Update Services..."
                Start-Service -Name BITS
                Start-Service -Name wuauserv
                Start-Service -Name appidsvc
                Start-Service -Name cryptsvc
                
                Write-Host "12) Forcing discovery..."
                wuauclt /resetauthorization /detectnow
                
                Write-Host "Process complete. Please reboot your computer."
                
                1 Reply Last reply Reply Quote 0
                • ObsolesceO
                  Obsolesce @scottalanmiller
                  last edited by

                  @scottalanmiller said in Windows 7 Cannot Update:

                  That pretty much sums it up. We get this message and one telling us that we need to restart in ten minutes. But when you restart it never tries to apply any updates and reboot after reboot we come to the same message:

                  Screenshot from 2019-08-06 16-54-16.png

                  Can you still update Ubuntu 8.04?

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Obsolesce
                    last edited by

                    @Obsolesce said in Windows 7 Cannot Update:

                    @scottalanmiller said in Windows 7 Cannot Update:

                    That pretty much sums it up. We get this message and one telling us that we need to restart in ten minutes. But when you restart it never tries to apply any updates and reboot after reboot we come to the same message:

                    Screenshot from 2019-08-06 16-54-16.png

                    Can you still update Ubuntu 8.04?

                    Nice try, but Windows 7 is currently still supposed to support updates. Ubuntu 8.04 is not.

                    DashrenderD ObsolesceO 2 Replies Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @JaredBusch
                      last edited by

                      @JaredBusch said in Windows 7 Cannot Update:

                      @Obsolesce said in Windows 7 Cannot Update:

                      @scottalanmiller said in Windows 7 Cannot Update:

                      That pretty much sums it up. We get this message and one telling us that we need to restart in ten minutes. But when you restart it never tries to apply any updates and reboot after reboot we come to the same message:

                      Screenshot from 2019-08-06 16-54-16.png

                      Can you still update Ubuntu 8.04?

                      Nice try, but Windows 7 is currently still supposed to support updates. Ubuntu 8.04 is not.

                      I wasn't sure if he was trying to be funny with 8.04 vs 18.04? 😛

                      1 Reply Last reply Reply Quote 0
                      • ObsolesceO
                        Obsolesce @JaredBusch
                        last edited by

                        @JaredBusch said in Windows 7 Cannot Update:

                        @Obsolesce said in Windows 7 Cannot Update:

                        @scottalanmiller said in Windows 7 Cannot Update:

                        That pretty much sums it up. We get this message and one telling us that we need to restart in ten minutes. But when you restart it never tries to apply any updates and reboot after reboot we come to the same message:

                        Screenshot from 2019-08-06 16-54-16.png

                        Can you still update Ubuntu 8.04?

                        Nice try, but Windows 7 is currently still supposed to support updates. Ubuntu 8.04 is not.

                        Right, and it works for me.

                        1 Reply Last reply Reply Quote 0
                        • Emad RE
                          Emad R @scottalanmiller
                          last edited by

                          @scottalanmiller

                          delete temp and try again

                          1 Reply Last reply Reply Quote 0
                          • FredtxF
                            Fredtx
                            last edited by

                            Stop Windows Update service. Delete everything in the Software Distribution directory. Start back WU service. Try again.

                            brandon220B 1 Reply Last reply Reply Quote 1
                            • brandon220B
                              brandon220 @Fredtx
                              last edited by

                              @Fredtx This has usually worked for me in the past.

                              1 Reply Last reply Reply Quote 2
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