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    Konica Minolta BizHub C3850 No Printing on Windows 10

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    windows windows 10 printer konica minolta bizhub c3850
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    • scottalanmillerS
      scottalanmiller @wrx7m
      last edited by

      @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

      And there is only one machine that you are trying to print from; you don't have any other devices to test with?

      Only one for now, correct.

      wrx7mW 1 Reply Last reply Reply Quote 0
      • wrx7mW
        wrx7m @scottalanmiller
        last edited by

        @scottalanmiller Try another to try and narrow it down.

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • wrx7mW
          wrx7m @scottalanmiller
          last edited by

          @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

          Screenshot from 2018-12-06 14-07-53.png

          That update today could have been an issue.

          You can try rolling it back.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @wrx7m
            last edited by

            @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

            @scottalanmiller Try another to try and narrow it down.

            Those work.

            1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403
              last edited by

              I've had issues with the custom TCP/IP ports some of these printers create, where they just don't work (for whatever Windows) reason.

              I'd try adding the printer directly via the IP address and see if you can get it to print.

              1 Reply Last reply Reply Quote 0
              • dbeatoD
                dbeato @scottalanmiller
                last edited by

                @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                today could have been an issue

                We have a similar situation with a customer, so I will need to find out what the deal is.

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @wrx7m
                  last edited by

                  @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                  @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                  Screenshot from 2018-12-06 14-07-53.png

                  That update today could have been an issue.

                  You can try rolling it back.

                  Trying that.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @dbeato
                    last edited by

                    @dbeato said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                    @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                    today could have been an issue

                    We have a similar situation with a customer, so I will need to find out what the deal is.

                    Oh great, lol.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      KB4100347 removed. rebooting now.

                      1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403
                        last edited by

                        @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @DustinB3403
                          last edited by

                          @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                          @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                          What's the simpler one than that?

                          DustinB3403D 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @scottalanmiller
                            last edited by DustinB3403

                            @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                            @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                            @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                            What's the simpler one than that?

                            Creating a normal TCP/IP port directly to the printer and seeing if you can print.

                            Removing Spectre V2 updates for your CPU is just <explicative> stupid

                            wrx7mW 1 Reply Last reply Reply Quote 0
                            • jt1001001J
                              jt1001001
                              last edited by

                              May be silly but try turning Windows Firewall off. One of the crazy Kyocera MFP's we had wouldn't print until we did that. (It has since been replaced with a Xerox)

                              scottalanmillerS 1 Reply Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller @jt1001001
                                last edited by

                                @jt1001001 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                May be silly but try turning Windows Firewall off. One of the crazy Kyocera MFP's we had wouldn't print until we did that. (It has since been replaced with a Xerox)

                                Will test once someone returns to the site. They just left and no one can tell us if it prints or not.

                                1 Reply Last reply Reply Quote 0
                                • wrx7mW
                                  wrx7m @DustinB3403
                                  last edited by

                                  @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                  @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                  @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                  @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                  What's the simpler one than that?

                                  Creating a normal TCP/IP port directly to the printer and seeing if you can print.

                                  Removing Spectre V2 updates for your CPU is just <explicative> stupid

                                  Isn't that the only way he is trying to print?

                                  DustinB3403D 1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403 @wrx7m
                                    last edited by

                                    @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                    @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                    @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                    @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                    @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                    What's the simpler one than that?

                                    Creating a normal TCP/IP port directly to the printer and seeing if you can print.

                                    Removing Spectre V2 updates for your CPU is just <explicative> stupid

                                    Isn't that the only way he is trying to print?

                                    No he's using the custom port that the driver creates, not using a normal TCP/IP port IE: 10.200.102.15 to print

                                    Instead it's likely some garbled port that the driver uses for whatever purpose that has been stated.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @DustinB3403
                                      last edited by

                                      @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                      @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                      @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                      @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                      @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                      @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                      What's the simpler one than that?

                                      Creating a normal TCP/IP port directly to the printer and seeing if you can print.

                                      Removing Spectre V2 updates for your CPU is just <explicative> stupid

                                      Isn't that the only way he is trying to print?

                                      No he's using the custom port that the driver creates, not using a normal TCP/IP port IE: 10.200.102.15 to print

                                      Instead it's likely some garbled port that the driver uses for whatever purpose that has been stated.

                                      Looks like a normal port.

                                      1 Reply Last reply Reply Quote 0
                                      • wrx7mW
                                        wrx7m
                                        last edited by

                                        I would try creating the port manually.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender
                                          last edited by

                                          Is it a normal IP port ( and what 'port' is it using?).

                                          The WSD ports that are frequently made are crap - those always fail on me.

                                          Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.

                                          Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.

                                          wrx7mW 1 Reply Last reply Reply Quote 0
                                          • wrx7mW
                                            wrx7m @Dashrender
                                            last edited by

                                            @Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                            Is it a normal IP port ( and what 'port' is it using?).

                                            The WSD ports that are frequently made are crap - those always fail on me.

                                            Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.

                                            Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.

                                            Was it a failed switch port, or a port config issue?

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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