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    Konica Minolta BizHub C3850 No Printing on Windows 10

    IT Discussion
    windows windows 10 printer konica minolta bizhub c3850
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Screenshot from 2018-12-06 14-07-53.png

      That update today could have been an issue.

      wrx7mW dbeatoD 2 Replies Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @wrx7m
        last edited by

        @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

        And there is only one machine that you are trying to print from; you don't have any other devices to test with?

        Only one for now, correct.

        wrx7mW 1 Reply Last reply Reply Quote 0
        • wrx7mW
          wrx7m @scottalanmiller
          last edited by

          @scottalanmiller Try another to try and narrow it down.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • wrx7mW
            wrx7m @scottalanmiller
            last edited by

            @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

            Screenshot from 2018-12-06 14-07-53.png

            That update today could have been an issue.

            You can try rolling it back.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @wrx7m
              last edited by

              @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

              @scottalanmiller Try another to try and narrow it down.

              Those work.

              1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by

                I've had issues with the custom TCP/IP ports some of these printers create, where they just don't work (for whatever Windows) reason.

                I'd try adding the printer directly via the IP address and see if you can get it to print.

                1 Reply Last reply Reply Quote 0
                • dbeatoD
                  dbeato @scottalanmiller
                  last edited by

                  @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                  today could have been an issue

                  We have a similar situation with a customer, so I will need to find out what the deal is.

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @wrx7m
                    last edited by

                    @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                    @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                    Screenshot from 2018-12-06 14-07-53.png

                    That update today could have been an issue.

                    You can try rolling it back.

                    Trying that.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @dbeato
                      last edited by

                      @dbeato said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                      @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                      today could have been an issue

                      We have a similar situation with a customer, so I will need to find out what the deal is.

                      Oh great, lol.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        KB4100347 removed. rebooting now.

                        1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403
                          last edited by

                          @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @DustinB3403
                            last edited by

                            @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                            @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                            What's the simpler one than that?

                            DustinB3403D 1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403 @scottalanmiller
                              last edited by DustinB3403

                              @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                              @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                              @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                              What's the simpler one than that?

                              Creating a normal TCP/IP port directly to the printer and seeing if you can print.

                              Removing Spectre V2 updates for your CPU is just <explicative> stupid

                              wrx7mW 1 Reply Last reply Reply Quote 0
                              • jt1001001J
                                jt1001001
                                last edited by

                                May be silly but try turning Windows Firewall off. One of the crazy Kyocera MFP's we had wouldn't print until we did that. (It has since been replaced with a Xerox)

                                scottalanmillerS 1 Reply Last reply Reply Quote 1
                                • scottalanmillerS
                                  scottalanmiller @jt1001001
                                  last edited by

                                  @jt1001001 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                  May be silly but try turning Windows Firewall off. One of the crazy Kyocera MFP's we had wouldn't print until we did that. (It has since been replaced with a Xerox)

                                  Will test once someone returns to the site. They just left and no one can tell us if it prints or not.

                                  1 Reply Last reply Reply Quote 0
                                  • wrx7mW
                                    wrx7m @DustinB3403
                                    last edited by

                                    @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                    @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                    @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                    @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                    What's the simpler one than that?

                                    Creating a normal TCP/IP port directly to the printer and seeing if you can print.

                                    Removing Spectre V2 updates for your CPU is just <explicative> stupid

                                    Isn't that the only way he is trying to print?

                                    DustinB3403D 1 Reply Last reply Reply Quote 0
                                    • DustinB3403D
                                      DustinB3403 @wrx7m
                                      last edited by

                                      @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                      @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                      @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                      @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                      @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                      What's the simpler one than that?

                                      Creating a normal TCP/IP port directly to the printer and seeing if you can print.

                                      Removing Spectre V2 updates for your CPU is just <explicative> stupid

                                      Isn't that the only way he is trying to print?

                                      No he's using the custom port that the driver creates, not using a normal TCP/IP port IE: 10.200.102.15 to print

                                      Instead it's likely some garbled port that the driver uses for whatever purpose that has been stated.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @DustinB3403
                                        last edited by

                                        @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                        @wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                        @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                        @scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                        @DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:

                                        @scottalanmiller always taking the most difficult approach rather than trying the simply approach first.

                                        What's the simpler one than that?

                                        Creating a normal TCP/IP port directly to the printer and seeing if you can print.

                                        Removing Spectre V2 updates for your CPU is just <explicative> stupid

                                        Isn't that the only way he is trying to print?

                                        No he's using the custom port that the driver creates, not using a normal TCP/IP port IE: 10.200.102.15 to print

                                        Instead it's likely some garbled port that the driver uses for whatever purpose that has been stated.

                                        Looks like a normal port.

                                        1 Reply Last reply Reply Quote 0
                                        • wrx7mW
                                          wrx7m
                                          last edited by

                                          I would try creating the port manually.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender
                                            last edited by

                                            Is it a normal IP port ( and what 'port' is it using?).

                                            The WSD ports that are frequently made are crap - those always fail on me.

                                            Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.

                                            Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.

                                            wrx7mW 1 Reply Last reply Reply Quote 0
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