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    Recent Best Controversial
    • Why you should upgrade NOW to Windows 10.

      https://vimeo.com/170545573

      2 minute video which basically says.

      "Upgrade"
      "You receive entitlement"
      "Revert to 7/8"
      "Wait for the right time to upgrade later"

      Also you get a sneak peek at the email which is going out in about 12 hours or so.
      http://us11.campaign-archive2.com/?u=c4e49974a88bb82a02161950d&id=5378bd5f0a

      posted in Self Promotion
      Deleted74295D
      Deleted74295
    • RE: I Would Fire Someone For....

      Stealing.
      Lying.
      No commitment, zero energy, just slothful.
      No desire/drive to improve on weak areas.

      These for me are the big 4, I'm not really into the "He wasted $$$ fire him" because I've done it in business and regretted it, mistakes do happen but you do learn from him but point 4, if there is no desire to improve after the mistake, then that's when we have problems.

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Apple and Facebook are helping terroists through encrpytion

      Someone is bitter about losing the Patriot Act.

      posted in News
      Deleted74295D
      Deleted74295
    • My New Company - Dara IT

      Hey Guys,

      Bit of a shameless plug from me but also some good news to share.

      After quite a bit of consideration, planning and soul searching. I've taken the plunge and I have started my own IT company.

      I am very excited about this, It's a few days away from launching fully so just wanted to share it here with you guys, get some opinions/feedback would be very useful from those who have already been down this road.

      • Website - www.DaraIT.co.uk

      All the best,
      Breffni

      EDIT:** Lot of great feedback so far.**

      posted in IT Business msp dara it
      Deleted74295D
      Deleted74295
    • RE: Facebook Ads

      Facebook ads work if you want to drive people to your content, I've seen serious returns on them and I'm a niche IT consultancy.

      But it has to be engaging content, why should people care? Maybe use videos to tell a story, remember the coca cola video about the 2 brothers? Something that is not just about your company or product, something which makes people associate you with a positive thing rather than a push for products.

      The most views I ever got for an advert, was an article on why you can speed up your business with SSDs.

      posted in Self Promotion
      Deleted74295D
      Deleted74295
    • Concrete Facts - I AM RIGHT - Contest

      Started off in the thread about RAID arrays, thought it might make a good topic, bit of fun and a chance to win a prize.

      You need to come up with concrete facts in IT, the basis of these facts must simply be

      I AM RIGHT.

      You don't need proof, evidence or peer review for the fact to be accepted, just simply post it.

      Each fact will then be entered into a poll where spice works members and other people will vote on them for the best fact.

      The author of the best fact, will receive a gift from www.DaraIT.co.uk - Example of one will be posted below.

      EDIT: Forgot to mention.

      This is limited to the world of IT/Technology. - Sorry @MattSpeller , your post is invalid 😛 Try again.

      EDIT 2:

      Submissions end Monday 7th September.

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Windows 10 tool - Refresh Windows

      @scottalanmiller said in Windows 10 tool - Refresh Windows:

      Interesting, but why bandaid when you can fix?

      If this was a general availability tool, I suppose the theory is the users can do this themselves, if you have no knowledge of IT you might go for this.

      posted in News
      Deleted74295D
      Deleted74295
    • Dara IT – The start-up story Part 1: Where is the need?

      0_1471013245838_Dara IT-The Start Up-Story.png
      https://darait.co.uk/2016/08/dara-start-story-part-1-need/

      Are you thinking of starting an MSP? Going out on your own and making a consultancy? Perhaps you just want to get some perspective on this side of the IT industry.

      As you read these articles you should be better equipped to make a decision on choosing IT services.

      So whether you want to start out on your own or gain insights, please do give your feedback on these articles.

      Where is the need?

      You are going to get enough money for 1 year’s salary. Would you quit your job and start your own IT business with that? You will also receive 50 new clients for services that you would be willing and able to provide. As a bonus, you can do it under any known brand in the world. A secure safety net of money, a client base ready and waiting to hear from you and an already established brand.

      The reality is when you start out, you have none of that. Why would you even think about entering a hyper competitive market? You often have no money, no brand and no waiting client base.

      You need to find what “need” there is. What gap is there for you to slot into? Why would I choose you over any other company out there when they have the advantage?

      Enter the MSP

      One of the most common startups for IT support, is the model “MSP” or “Managed Services Provider”. You can do extensive reading on the subject of MSPs and their model but here is a brief summary of the model.

      • Fixed rate costs for different tasks, desktop and server support.
      • Relies on economies of scale to offer services for cheaper.
      • 24/7 availability with a large team.
      • Standardised format of products and installations across their clients makes support costs cheaper.
      • MSPs usually becomes resellers of the items they support.
      • By using automation and tooling. The idea is that support requests get completed faster. Issues prevented before they take place and that is not all…
      • As the owner of the business, Fixed outgoings and reoccurring revenue. You can scale resources up or down to meet the demand, everything is prepackaged to keep costs low.
      • When you start up, there is no shortage of MSP tooling and techniques available to you. There are many all in 1 tools out there.
        -They can handle your invoicing, documentation, monitoring, patch management. These offer many features which can kick start you into becoming an MSP quickly.

      Can you compete?

      Let me ask you a question. There are companies out there who are already using these tools, Who already have the significant cash reserves. Established client bases and a brand/reputation that carries weight. So how can you use the same tools and compete with them?

      Compromises are formed somewhere, either in price (which does not work for you), quality of the service (which does not work for the client). Remember, the compromise happens somewhere which might not be obvious to you at first. Be careful you don’t lose out on what you are offering.

      Many of the proponents of the MSP model, are those who sell the tools to make it work. There is a large amount of marketing declaring the benefits of reoccurring revenue as an MSP. The advantages of automated tools which cut down on the work required by an MSP. Yet how do you know the MSP model is right for you if the main source of data comes from the suppliers of the tools?

      Of course you research the clients of MSPs and find out what they think…What you will find is a mixed picture.

      Mixed feelings about MSPs

      In some cases you will find clients delighted with the MSP model. They are getting a great service at the right price. Few problems arise and when they do, they are quickly and efficiently resolved. When it is time for upgrades, changes everything is smooth sailing.

      In other cases, the exact opposite story is told. Clients are either paying too much for what they have compared with the rest of the industry. Problems drag out for weeks on end, the relationship feels like the client is talking into a black hole. Projects are disjointed and revolve around pushing products so the MSP can make a margin.

      All MSPs can use the same tools but what makes the difference? Why would 1 do better than the other?

      What can you do to avoid becoming at least generic. A clone of various other companies with identical processes and business ways. At worst you become out-dated, under-capable. Soon your reputation suffers as clients tell others about you.

      Now even if you become a really good MSP. You deliver on everything you set out to do and manage to offer a unique proposition. Even with growing the business sucessfully with a good client base.

      Within the next 10 years. I suspect the market is going to contract and many small to medium MSPs are going to disappear. Keep an eye out for part-2 for the reasons why.

      posted in IT Business
      Deleted74295D
      Deleted74295
    • RE: Pfsense instead SonicWall ?

      https://www.ubnt.com/edgemax/edgerouter-pro/

      Watch the video, skip ahead to 30 seconds in to watch "Cysco" sales reps being beat up...

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Zero-Day Warning! Ransomware targets Microsoft Office 365 Users

      The comment at the bottom of the article nailed it for me.

      " On June 28th you publish a zero day warning attack that happened on the 22nd and was controlled on the 23rd... Yes it is a proof that MS is also vulnerable through people's lack of awareness, but it is not a zero day vulnerability 5 days after it was controlled... It is a lesson worth knowing for sure but it is under control.."

      posted in News
      Deleted74295D
      Deleted74295
    • I know how to sell now!

      Hey! I work for a company called ACME and I'd like to tell you about what we do.

      Our design team has built a number of professionally fashioned enterprise-wide platforms which lead to a holisticly restore cloud-based collaboration and idea-sharing system which means that there is always conveniently myocardinate cross-media intellectual capital available to you.

      It can be hard to continually revolutionize alternative synergy when dealing with IT systems but we believe that we can rapidiously mesh an expanded array of solutions which collaboratively simplify innovative e-services across multi-channel platforms whilst rapidiously reinvent diverse platforms across a global marketplace.


      Based on the above, would you buy from me? Nope. You won't. I won't buy from you either if you talk to me like that.

      Meet my needs
      Know what you sell
      Be helpful to me and I'll be helpful to you.

      This may or may not be a helpful reminder to those of us who are customer/client facing.

      Lose the jargon yes but make sure that after looking at your website, brochure, video, article, I know what you do, who you are, why I need you.

      posted in IT Business
      Deleted74295D
      Deleted74295
    • RE: ML you popular beast... ;)

      @MattSpeller said in ML you popular beast... 😉:

      Perhaps Brexit traffic... that thread exploded this morning

      It's been happening a lot in the past month. Maybe Scott's bot has more CPU to post.

      posted in IT Discussion
      Deleted74295D
      Deleted74295
    • RE: Webroot in Massive Failure with Monday Update

      A sin bin list of mistakes by all AV vendors like this would be good. The Sophos update which tore itself apart as malware was especially funny.

      posted in News
      Deleted74295D
      Deleted74295
    • RE: Home business ideas for transition out of 9-5?

      @BRRABill said in Home business ideas for transition out of 9-5?:

      @scottalanmiller said

      http://www.smbitjournal.com/2015/09/types-of-it-service-providers/

      Man is there ANYTHING you don't have an article written about?

      Yes.

      How to write short, succient statements which don't overload and crash web servers.

      posted in IT Business
      Deleted74295D
      Deleted74295
    • RE: What happened to the website?

      Nearly fixed hopefully.

      posted in MangoCon
      Deleted74295D
      Deleted74295
    • RE: Would You Hire Someone in IT Who Does Not Have a Home Lab

      @scottalanmiller said

      • Given that practically unlimited candidates do have home labs, what differentiators do you feel should cause someone without a home lab to be considered above them

      ...A degree.

      I'll get my coat.

      posted in IT Careers
      Deleted74295D
      Deleted74295
    • RE: If you are new drop in say hello and introduce yourself please!

      Hi all.

      Loving the lack of ads 🙂 Joined after being invited by Scott.

      Hopefully I won't drive everyone crazy whilst I'm here.

      Breffni

      posted in Water Closet
      Deleted74295D
      Deleted74295
    • RE: Would You Hire Someone in IT Who Does Not Have a Home Lab

      @david.wiese said

      Nope, you shouldn't be excluded. Personality and people skills tumps technical knowledge to some degree.

      HR says you are worthless to the company without a degree. I don't care what experience or personality or qualities you have, no degree, no interview.

      That's backwards and stupid thinking I know but it keeps happening.

      posted in IT Careers
      Deleted74295D
      Deleted74295
    • Proud of my cabling.

      Inherited 8 years of mess, poorly installed and badly maintained since.

      Took quite a few hours chasing down all the cables, pleased to say that every line was working for 9am the next day. 🙂

      Before
      Switches in one rack
      4 dead/useless network devices in the rack
      Dozens of dead cat-5 going nowhere
      Before.jpg

      After
      Moved the main switch to the patch rack
      Cleared out the 5-10 metre cables
      Red for phone system
      Blue for data
      grey for next cabinet
      Green for Unifi Wifi
      The observant among you will note the small fibre line between the racks, To be fixed.
      After.jpg

      There are much neater ways of doing it, but with limited space and no option to buy new kit, this is what we are left with.

      posted in Water Closet
      Deleted74295D
      Deleted74295
    • RE: Would You Hire Someone in IT Who Does Not Have a Home Lab

      @dafyre said in Would You Hire Someone in IT Who Does Not Have a Home Lab:

      @art_of_shred -- But how does it work if you are out and about with no access to a laptop and a client has an emergency?

      Basically, don't be a 1 man band. If you are the model never ever works. This is why teams are important.

      posted in IT Careers
      Deleted74295D
      Deleted74295
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