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    Windows 7, fresh install, Windows update won't find updates

    IT Discussion
    windows 7 windows updates
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    • gjacobseG
      gjacobse
      last edited by

      Here is a MS KB which may help

      How to solve connection problems concerning Windows Update or Microsoft Update

      Obvious questions - do you have an IP, is the FW blocking it, Can you get to any other site on the internet from that computer.

      My guess is that you are getting an IP, and you are getting on the internet....

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        I have a brand new cable modem installed, with a ER POE router providing NAT/firewall services and currently DHCP. The laptop is plugged directly into the ER POE, gets and IP and I can surf the rest of the web just fine.

        Good sanity check just the same though.

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        • JaredBuschJ
          JaredBusch
          last edited by

          I have not done a win 7 box lately, but I did a Windows 8.0 system a week and a half ago. Updates ran normally, then the update to 8.1 and then the rest of the updates.

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            OK now I'm dumbfounded (yeah yeah, jokes).

            The ER POE is giving out DHCP, and the DNS it's providing points to itself.

            But I can't seem to find what the ER is using to forward DNS queries to. Where do I look for that?

            I am able to surf the web through this thing though.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              I thought that it was in the DHCP settings. Possible that it just hands out the same ones that it is set to use itself.

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender
                last edited by

                Yeah I found the DNS tab under the Services tab. I came here to report that, and now see your post.

                Though it just says

                DNS Forwarding
                Cache Size 150 (Default)
                Interface br0 (and I can change it to any interface)

                But I don't see any way to tell it to forward to something like 8.8.8.8, etc.

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @Dashrender said:

                  Yeah I found the DNS tab under the Services tab. I came here to report that, and now see your post.

                  Though it just says

                  DNS Forwarding
                  Cache Size 150 (Default)
                  Interface br0 (and I can change it to any interface)

                  But I don't see any way to tell it to forward to something like 8.8.8.8, etc.

                  I don't think that those are the same settings. Nothing under DHCP?

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    Possible that it just hands out the same ones that it is set to use itself.

                    I can have DHCP give out any IP for DNS I want. The default is for DHCP to give out the IP of the ER itself - which should be fine. What I'm having trouble finding is where to set the IP's for the ER to use for DNS.

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                    • DashrenderD
                      Dashrender @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      @Dashrender said:

                      Yeah I found the DNS tab under the Services tab. I came here to report that, and now see your post.

                      Though it just says

                      DNS Forwarding
                      Cache Size 150 (Default)
                      Interface br0 (and I can change it to any interface)

                      But I don't see any way to tell it to forward to something like 8.8.8.8, etc.

                      I don't think that those are the same settings. Nothing under DHCP?

                      I specifically want to change the DNS that the ER uses, just because it's now got me wondering what IP's it's using...

                      i could solve the problem I have right now by simply changing DHCP to give 8.8.8.8 as DNS, but would leave me eternally wondering what the ER itself was using...

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                      • DashrenderD
                        Dashrender
                        last edited by

                        Would someone please move this thread to IT, not sure how it or my other threads wound up here.

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          OK found the settings for ER itself.

                          They are in the system tab at the very bottom of the device. and I do have the system currently set to use 8.8.8.8 as DNS for the ER itself.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @Dashrender
                            last edited by

                            @Dashrender said:

                            OK found the settings for ER itself.

                            They are in the system tab at the very bottom of the device. and I do have the system currently set to use 8.8.8.8 as DNS for the ER itself.

                            Ah, but it is not that simple. If you are using a standard business cable serivce that assigned you an IP address with DHCP to your router, the ER will not use those system DNS addresses first.

                            1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch
                              last edited by JaredBusch

                              To force the ERL to NOT use ISP assigned (via DHCP) DNS you have to disable it.

                              here is my entire WAN eth port config.

                              set interfaces ethernet eth2 address dhcp
set interfaces ethernet eth2 description 'Comcast WAN'
set interfaces ethernet eth2 dhcp-options default-route update
set interfaces ethernet eth2 dhcp-options default-route-distance 210
set interfaces ethernet eth2 dhcp-options name-server no-update
set interfaces ethernet eth2 duplex auto
set interfaces ethernet eth2 firewall in name WAN_IN
set interfaces ethernet eth2 firewall local name WAN_LOCAL
set interfaces ethernet eth2 speed auto

                              The part relevant to this discussion is

                              set interfaces ethernet eth2 dhcp-options name-server no-update

                              But you do not have to worry about this if you do not need local DNS at all.
                              In that case, just set the DHCP in the ERL to give the client google's DNS server.

                              dhcp setup

                              1 Reply Last reply Reply Quote 1
                              • DashrenderD
                                Dashrender
                                last edited by

                                Awesome, thanks.

                                In my situation, I'm using a static IP to connect to my ISP, so I don't have to worry about them over-riding any of my entries.

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  On the off chance that my USB stick has a virus on it (not that I think it does).. I rebuild this machine again from a DVD I burned with Windows 7 Sp1 on it last year.

                                  I'm still having no luck!

                                  Brand new install, I can get anywhere I want to go, I've changed the DHCP server to give the clients DNS of 8.8.4.4 and 8.8.8.8. I've checked the port status of the firewall with a scan from Shields Up from GRC.com to make sure I don't have some port open where someone else might be able to attack this computer.

                                  It just still won't find any updates (actually never finishes looking - Checking for update - for hours!)

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Set the PC to static as well while testing.

                                    1 Reply Last reply Reply Quote 0
                                    • MattSpellerM
                                      MattSpeller
                                      last edited by MattSpeller

                                      I've had that happen before.

                                      On my desk I have a 24port switch with all our VLANS, 4 ports/vlan.

                                      You already know what I did wrong 😛

                                      DashrenderD 1 Reply Last reply Reply Quote 1
                                      • DashrenderD
                                        Dashrender @MattSpeller
                                        last edited by

                                        @MattSpeller said:

                                        I've had that happen before.

                                        On my desk I have a 24port switch with all our VLANS, 4 ports/vlan.

                                        You already know what I did wrong 😛

                                        I have to assume you couldn't surf the web, let alone not get updates.

                                        MattSpellerM 1 Reply Last reply Reply Quote 0
                                        • MattSpellerM
                                          MattSpeller @Dashrender
                                          last edited by MattSpeller

                                          @Dashrender just updates, we pull from wsus so wrong vlan = no wsus = sad panda tech trying to figure out wtf happened

                                          edit: could very well have been no intertubes either, luck of the draw which one I used incorrectly

                                          1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender
                                            last edited by

                                            Aww... I'm not trying to use WSUS - I'm trying good ol' MS update servers here.

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