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    Windows 7, fresh install, Windows update won't find updates

    IT Discussion
    windows 7 windows updates
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    • DashrenderD
      Dashrender
      last edited by

      I have a machine that I've rebuilt from the ISO (Win 7 SP1). When I try to run windows update, it just sits for hours on the Checking for Updates screen.

      Ideas on how to fix this?

      Hubtech said he's had the same problem recently as well - anyone else having this issue?

      1 Reply Last reply Reply Quote 1
      • gjacobseG
        gjacobse
        last edited by

        Here is a MS KB which may help

        How to solve connection problems concerning Windows Update or Microsoft Update

        Obvious questions - do you have an IP, is the FW blocking it, Can you get to any other site on the internet from that computer.

        My guess is that you are getting an IP, and you are getting on the internet....

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          I have a brand new cable modem installed, with a ER POE router providing NAT/firewall services and currently DHCP. The laptop is plugged directly into the ER POE, gets and IP and I can surf the rest of the web just fine.

          Good sanity check just the same though.

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            I have not done a win 7 box lately, but I did a Windows 8.0 system a week and a half ago. Updates ran normally, then the update to 8.1 and then the rest of the updates.

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender
              last edited by

              OK now I'm dumbfounded (yeah yeah, jokes).

              The ER POE is giving out DHCP, and the DNS it's providing points to itself.

              But I can't seem to find what the ER is using to forward DNS queries to. Where do I look for that?

              I am able to surf the web through this thing though.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                I thought that it was in the DHCP settings. Possible that it just hands out the same ones that it is set to use itself.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender
                  last edited by

                  Yeah I found the DNS tab under the Services tab. I came here to report that, and now see your post.

                  Though it just says

                  DNS Forwarding
                  Cache Size 150 (Default)
                  Interface br0 (and I can change it to any interface)

                  But I don't see any way to tell it to forward to something like 8.8.8.8, etc.

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said:

                    Yeah I found the DNS tab under the Services tab. I came here to report that, and now see your post.

                    Though it just says

                    DNS Forwarding
                    Cache Size 150 (Default)
                    Interface br0 (and I can change it to any interface)

                    But I don't see any way to tell it to forward to something like 8.8.8.8, etc.

                    I don't think that those are the same settings. Nothing under DHCP?

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      Possible that it just hands out the same ones that it is set to use itself.

                      I can have DHCP give out any IP for DNS I want. The default is for DHCP to give out the IP of the ER itself - which should be fine. What I'm having trouble finding is where to set the IP's for the ER to use for DNS.

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                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        @Dashrender said:

                        Yeah I found the DNS tab under the Services tab. I came here to report that, and now see your post.

                        Though it just says

                        DNS Forwarding
                        Cache Size 150 (Default)
                        Interface br0 (and I can change it to any interface)

                        But I don't see any way to tell it to forward to something like 8.8.8.8, etc.

                        I don't think that those are the same settings. Nothing under DHCP?

                        I specifically want to change the DNS that the ER uses, just because it's now got me wondering what IP's it's using...

                        i could solve the problem I have right now by simply changing DHCP to give 8.8.8.8 as DNS, but would leave me eternally wondering what the ER itself was using...

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          Would someone please move this thread to IT, not sure how it or my other threads wound up here.

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender
                            last edited by

                            OK found the settings for ER itself.

                            They are in the system tab at the very bottom of the device. and I do have the system currently set to use 8.8.8.8 as DNS for the ER itself.

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @Dashrender
                              last edited by

                              @Dashrender said:

                              OK found the settings for ER itself.

                              They are in the system tab at the very bottom of the device. and I do have the system currently set to use 8.8.8.8 as DNS for the ER itself.

                              Ah, but it is not that simple. If you are using a standard business cable serivce that assigned you an IP address with DHCP to your router, the ER will not use those system DNS addresses first.

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch
                                last edited by JaredBusch

                                To force the ERL to NOT use ISP assigned (via DHCP) DNS you have to disable it.

                                here is my entire WAN eth port config.

                                set interfaces ethernet eth2 address dhcp
                                set interfaces ethernet eth2 description 'Comcast WAN'
                                set interfaces ethernet eth2 dhcp-options default-route update
                                set interfaces ethernet eth2 dhcp-options default-route-distance 210
                                set interfaces ethernet eth2 dhcp-options name-server no-update
                                set interfaces ethernet eth2 duplex auto
                                set interfaces ethernet eth2 firewall in name WAN_IN
                                set interfaces ethernet eth2 firewall local name WAN_LOCAL
                                set interfaces ethernet eth2 speed auto
                                

                                The part relevant to this discussion is

                                set interfaces ethernet eth2 dhcp-options name-server no-update
                                

                                But you do not have to worry about this if you do not need local DNS at all.
                                In that case, just set the DHCP in the ERL to give the client google's DNS server.

                                dhcp setup

                                1 Reply Last reply Reply Quote 1
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  Awesome, thanks.

                                  In my situation, I'm using a static IP to connect to my ISP, so I don't have to worry about them over-riding any of my entries.

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender
                                    last edited by

                                    On the off chance that my USB stick has a virus on it (not that I think it does).. I rebuild this machine again from a DVD I burned with Windows 7 Sp1 on it last year.

                                    I'm still having no luck!

                                    Brand new install, I can get anywhere I want to go, I've changed the DHCP server to give the clients DNS of 8.8.4.4 and 8.8.8.8. I've checked the port status of the firewall with a scan from Shields Up from GRC.com to make sure I don't have some port open where someone else might be able to attack this computer.

                                    It just still won't find any updates (actually never finishes looking - Checking for update - for hours!)

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Set the PC to static as well while testing.

                                      1 Reply Last reply Reply Quote 0
                                      • MattSpellerM
                                        MattSpeller
                                        last edited by MattSpeller

                                        I've had that happen before.

                                        On my desk I have a 24port switch with all our VLANS, 4 ports/vlan.

                                        You already know what I did wrong 😛

                                        DashrenderD 1 Reply Last reply Reply Quote 1
                                        • DashrenderD
                                          Dashrender @MattSpeller
                                          last edited by

                                          @MattSpeller said:

                                          I've had that happen before.

                                          On my desk I have a 24port switch with all our VLANS, 4 ports/vlan.

                                          You already know what I did wrong 😛

                                          I have to assume you couldn't surf the web, let alone not get updates.

                                          MattSpellerM 1 Reply Last reply Reply Quote 0
                                          • MattSpellerM
                                            MattSpeller @Dashrender
                                            last edited by MattSpeller

                                            @Dashrender just updates, we pull from wsus so wrong vlan = no wsus = sad panda tech trying to figure out wtf happened

                                            edit: could very well have been no intertubes either, luck of the draw which one I used incorrectly

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