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    Is Anyone Able to Post from Behind Untangle?

    IT Discussion
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    • scottalanmillerS
      scottalanmiller @JaredBusch
      last edited by

      @JaredBusch said:

      I can view but not post from behind a watchguard at one client. I do not manage it though so cannot test.

      That's what I've heard about both Watchguard and Untangle. My guess is that both are mangling Socket.io calls in the same way.

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      • scottalanmillerS
        scottalanmiller
        last edited by

        https://community.nodebb.org/topic/3344/issues-with-posting-from-behind-untangle-or-watchguard

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Just found another Watchguard user that can't access the site. That reinforces that quite a bit.

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          • bbiAngieB
            bbiAngie
            last edited by

            Testing!

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @bbiAngie
              last edited by

              @bbiAngie said:

              Testing!

              Whoo hoo! It worked.

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              • bbiAngieB
                bbiAngie
                last edited by

                Testing a second time.

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                • bbiAngieB
                  bbiAngie
                  last edited by bbiAngie

                  Seems the proxy on the Watchguard makes things a bit wonky. I just created a simple packet filter to pass traffic from my ip to the mangolassi ip and BAM. Now things work.

                  Just to clarify, we pass http/https traffic though a proxy. I am not sure if its the ripping apart/reassembly or the application control or something else that is causing the problem. I figure it was just as easy to not let that crap touch the traffic and let it pass though. My assumption ended up being correct.

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Thanks for testing and great to finally have you able to join us!

                    1 Reply Last reply Reply Quote 0
                    • bbiAngieB
                      bbiAngie
                      last edited by

                      Just what I need, another "tool" to distract, me!

                      1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        @g.jacobse installed Untangle yesterday and was instantly cut off from ML.

                        1 Reply Last reply Reply Quote 0
                        • gjacobseG
                          gjacobse
                          last edited by

                          I can at least read ML - I'm determined to find an answer,..

                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch
                            last edited by

                            It is definitely something with the web sockets stuff on the Watchguard series firewalls. I can read and even sign in (most of the time). But the notifications and unread counters never update right. As well as being unable to post.

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                            • gjacobseG
                              gjacobse
                              last edited by

                              On suggestion - Turned off all the UT Rack items other than Firewall...

                              Able to read, and post to ML. Chat and notifications work. Now to go back and find out WHY -

                              1 Reply Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Turn them back on one by one to identify which one it is. Chances are it is a proxy.

                                gjacobseG 1 Reply Last reply Reply Quote 0
                                • gjacobseG
                                  gjacobse @scottalanmiller
                                  last edited by

                                  I have, I've cycled through all the modules -

                                  • Web Filter Lite
                                    *Added site to pass list - did not allow.

                                  • Virus Blocker Lite
                                    *Added site to pass list - did not allow.

                                  • Intrusion Prevention

                                  • Ad Blocker

                                  • Not currently used or active:
                                    Application Control
                                    Captive Portal

                                  Variations of the the above doesn't seem to matter - they all block that level of access to ML. The only modules running right now are:

                                  • Spam Blocker
                                  • Phish Blocker
                                  • Firewall
                                  • Reports

                                  Still researching.

                                  1 Reply Last reply Reply Quote 0
                                  • gjacobseG
                                    gjacobse
                                    last edited by

                                    Created two ByPass rules

                                    Source with 162.242.243.171
                                    Destination with 162.242.243.171

                                    Able to access / post / etc.

                                    Of course - all that does is bypass it.. Pretty sure I'm looking another option..

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Everyone seems to have to bypass the proxy stage to get it to work.

                                      DanpD 1 Reply Last reply Reply Quote 0
                                      • DanpD
                                        Danp @scottalanmiller
                                        last edited by

                                        Seems like the latest forum update has resolved this issue.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @Danp
                                          last edited by

                                          @Danp said:

                                          Seems like the latest forum update has resolved this issue.

                                          That's awesome!! It's the first major update in about eight months. That is really encouraging!!

                                          1 Reply Last reply Reply Quote 0
                                          • gjacobseG
                                            gjacobse
                                            last edited by

                                            Great .

                                            I'll have to drop the rules and see when I return to the office

                                            scottalanmillerS 1 Reply Last reply Reply Quote 1
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