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    Is Anyone Able to Post from Behind Untangle?

    IT Discussion
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    • thanksajdotcomT
      thanksajdotcom @scottalanmiller
      last edited by

      @scottalanmiller said:

      Specifically here in MangoLassi. We've had so many reports that posting from behind an Untangle device just does not work. Is there anyone with an example of it actually working? I am unaware of anyone having gotten this to work.

      Untangle is suspected of mangling the ioSocket traffic causing the problem.

      No idea here.

      1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch
        last edited by

        I can view but not post from behind a watchguard at one client. I do not manage it though so cannot test.

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @JaredBusch
          last edited by

          @JaredBusch said:

          I can view but not post from behind a watchguard at one client. I do not manage it though so cannot test.

          That's what I've heard about both Watchguard and Untangle. My guess is that both are mangling Socket.io calls in the same way.

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          • scottalanmillerS
            scottalanmiller
            last edited by

            https://community.nodebb.org/topic/3344/issues-with-posting-from-behind-untangle-or-watchguard

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Just found another Watchguard user that can't access the site. That reinforces that quite a bit.

              1 Reply Last reply Reply Quote 0
              • bbiAngieB
                bbiAngie
                last edited by

                Testing!

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @bbiAngie
                  last edited by

                  @bbiAngie said:

                  Testing!

                  Whoo hoo! It worked.

                  1 Reply Last reply Reply Quote 0
                  • bbiAngieB
                    bbiAngie
                    last edited by

                    Testing a second time.

                    1 Reply Last reply Reply Quote 0
                    • bbiAngieB
                      bbiAngie
                      last edited by bbiAngie

                      Seems the proxy on the Watchguard makes things a bit wonky. I just created a simple packet filter to pass traffic from my ip to the mangolassi ip and BAM. Now things work.

                      Just to clarify, we pass http/https traffic though a proxy. I am not sure if its the ripping apart/reassembly or the application control or something else that is causing the problem. I figure it was just as easy to not let that crap touch the traffic and let it pass though. My assumption ended up being correct.

                      1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Thanks for testing and great to finally have you able to join us!

                        1 Reply Last reply Reply Quote 0
                        • bbiAngieB
                          bbiAngie
                          last edited by

                          Just what I need, another "tool" to distract, me!

                          1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            @g.jacobse installed Untangle yesterday and was instantly cut off from ML.

                            1 Reply Last reply Reply Quote 0
                            • gjacobseG
                              gjacobse
                              last edited by

                              I can at least read ML - I'm determined to find an answer,..

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch
                                last edited by

                                It is definitely something with the web sockets stuff on the Watchguard series firewalls. I can read and even sign in (most of the time). But the notifications and unread counters never update right. As well as being unable to post.

                                1 Reply Last reply Reply Quote 0
                                • gjacobseG
                                  gjacobse
                                  last edited by

                                  On suggestion - Turned off all the UT Rack items other than Firewall...

                                  Able to read, and post to ML. Chat and notifications work. Now to go back and find out WHY -

                                  1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Turn them back on one by one to identify which one it is. Chances are it is a proxy.

                                    gjacobseG 1 Reply Last reply Reply Quote 0
                                    • gjacobseG
                                      gjacobse @scottalanmiller
                                      last edited by

                                      I have, I've cycled through all the modules -

                                      • Web Filter Lite
                                        *Added site to pass list - did not allow.

                                      • Virus Blocker Lite
                                        *Added site to pass list - did not allow.

                                      • Intrusion Prevention

                                      • Ad Blocker

                                      • Not currently used or active:
                                        Application Control
                                        Captive Portal

                                      Variations of the the above doesn't seem to matter - they all block that level of access to ML. The only modules running right now are:

                                      • Spam Blocker
                                      • Phish Blocker
                                      • Firewall
                                      • Reports

                                      Still researching.

                                      1 Reply Last reply Reply Quote 0
                                      • gjacobseG
                                        gjacobse
                                        last edited by

                                        Created two ByPass rules

                                        Source with 162.242.243.171
                                        Destination with 162.242.243.171

                                        Able to access / post / etc.

                                        Of course - all that does is bypass it.. Pretty sure I'm looking another option..

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Everyone seems to have to bypass the proxy stage to get it to work.

                                          DanpD 1 Reply Last reply Reply Quote 0
                                          • DanpD
                                            Danp @scottalanmiller
                                            last edited by

                                            Seems like the latest forum update has resolved this issue.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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