Resume
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Support Technician
Skills Used: Active Directory design and configuration, Windows Server 2016 - 2019 , Linux Servers (list distros here), backups , system support, workstations (Windows 10 and Windows 7 Migration), customer training, Networking configuration (Ubiquiti and Unifi), System updates (Windows and Linux)
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Experienced in configuring and troubleshooting servers, workstations, printers, terminals, and POS systems
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Managed and configured (not sure if you configured or not) VPN connections to remote sites
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Responsible for customer training in various areas including best practices on workstations, servers, and system backups
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Software Development experience with POS systems. I designed custom menus and GUI components to fit customer needs
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Skills section can be updated;
System administration, including hardware and system software administration and troubleshooting
Remote system administration
Domain administration services, including Microsoft Active Directory
Customer Service via help desk administration
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Remember: Build your resume for the job you want, not the one you have.
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More like this
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You could easily add a technologies proficiency area onto your resume.
Proficient with these tools:
(whatever software tools you use, Vi, SSH, Putty, Windows Server, Linux Server, Hyper-V) etc
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Support Technician
Skills Used: Active Directory design and configuration, Windows Server 2016 - 2019 , Linux Servers (list distros here), backups , system support, workstations (Windows 10 and Windows 7 Migration), customer training, Networking configuration (Ubiquiti and Unifi), System updates (Windows and Linux)
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Experienced in configuring and troubleshooting servers, workstations, printers, terminals, and POS systems
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Managed and configured (not sure if you configured or not) VPN connections to remote sites
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Responsible for customer training in various areas including best practices on workstations, servers, and system backups
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Software Development experience with POS systems. I designed custom menus and GUI components to fit customer needs
Remember his job has no actual servers in it, no Linux, and no real developement. Entering data into a system to generate a menu hardly seems like a dev thing.
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@Dashrender said in Resume:
More like this
So he does system support
I am sure he has touched windows server before on the job
I am sure he has worked with backups, even if its just using a SaaS solution
Also if he is using VPN to connect to remote sights then he is managing the connection in a sense
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@Dashrender said in Resume:
More like this
So he does system support
I am sure he has touched windows server before on the job
I am sure he has worked with backups, even if its just using a SaaS solution
Also if he is using VPN to connect to remote sights then he is managing the connection in a sense
Remember, he's 23. No one expects him to be like Tim Berners-Lee.
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@Dashrender said in Resume:
More like this
So he does system support
I am sure he has touched windows server before on the job
Not very likely - the sell windows 10 as a server solution (likely illegally)
I am sure he has worked with backups, even if its just using a SaaS solution
I suppose it's possible - but again, it would be inside of the POS app, not likely outside it
Also if he is using VPN to connect to remote sights then he is managing the connection in a sense
That's a stretch, and you know it
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@WrCombs what remote connection tools do you use regularly?
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@WrCombs I literally just asked Dash for this. Had no idea that there was a thread.
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@scottalanmiller said in Resume:
@WrCombs I literally just asked Dash for this. Had no idea that there was a thread.
Just Created it.
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@DustinB3403 said in Resume:
@WrCombs what remote connection tools do you use regularly?
NCR Command Center.
Team Viewer,
Bombgar ( only for one specific Site list) -
@Dashrender said in Resume:
@Dashrender said in Resume:
More like this
So he does system support
I am sure he has touched windows server before on the job
Not very likely - the sell windows 10 as a server solution (likely illegally)
I am sure he has worked with backups, even if its just using a SaaS solution
I suppose it's possible - but again, it would be inside of the POS app, not likely outside it
Also if he is using VPN to connect to remote sights then he is managing the connection in a sense
That's a stretch, and you know it
So he has used Windows server
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@DustinB3403 said in Resume:
@WrCombs what remote connection tools do you use regularly?
NCR Command Center.
Team Viewer,
Bombgar ( only for one specific Site list)Okay, so add those to a technology familiarity section, something like
Technologies used regularly include: TeamViewer, NCR Command Center, Bomgar Secure Support, Windows etc.
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@Dashrender said in Resume:
@Dashrender said in Resume:
More like this
So he does system support
I am sure he has touched windows server before on the job
Not very likely - the sell windows 10 as a server solution (likely illegally)
I am sure he has worked with backups, even if its just using a SaaS solution
I suppose it's possible - but again, it would be inside of the POS app, not likely outside it
Also if he is using VPN to connect to remote sights then he is managing the connection in a sense
That's a stretch, and you know it
So he has used Windows server
currently installed on a VM and I've done Live Sites with Server 2019
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Take 2:
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@WrCombs hardware is ONE word, not two.
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Drop the prior experience bit.
