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    Getting Familiar with Sangoma S500 running with FreePBX as back end. . .

    IT Discussion
    freepbx sangoma voip sip telephony pbx sangoma s500
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    • J
      JasGot @JaredBusch
      last edited by

      @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

      @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

      Do you find the FreePBX EPM to have any short coming with the Yealinks?

      Yes. In fact, I found and reported a bug about a Yealink function that the EPM implemented incorrectly.

      Sangoma's answer? They will not support it and will, in fact, remove the incorrect settings in a future update. Bug report closed.

      Hmmmm......This is not a path I want to knowingly embark on. Shame on them.

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @JasGot
        last edited by

        @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

        @brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

        You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.

        Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.

        I've given up on EPM for anything complicated with non Sangoma phones.

        I get it, to a degree. there are just so many options. It would be much more than $150 + $25/year to make solid

        J scottalanmillerS 2 Replies Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @JasGot
          last edited by

          @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

          @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

          @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

          Do you find the FreePBX EPM to have any short coming with the Yealinks?

          Yes. In fact, I found and reported a bug about a Yealink function that the EPM implemented incorrectly.

          Sangoma's answer? They will not support it and will, in fact, remove the incorrect settings in a future update. Bug report closed.

          Hmmmm......This is not a path I want to knowingly embark on. Shame on them.

          Specifically, the XML Group option of a DSS key.

          It is obviously all but never used, as I was the first ever to report it.

          But I use it all the time.

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            This function. It is not new. It has existed since day 1 with Yealink.
            ce92d658-71b6-4475-861b-a3b270097705-image.png

            That is a Remote Phone Book.
            b49d6691-69c7-47a3-9518-a165b10c7d9b-image.png

            In a config file it looks like this:

            programablekey.2.type = 22
            programablekey.2.label = Shared #
            programablekey.2.xml_phonebook = 0
            remote_phonebook.data.1.name = ContactManager
            remote_phonebook.data.1.url = http://pbx.bundystl.com/cm_to_yl_ab.php
            
            J 1 Reply Last reply Reply Quote 0
            • J
              JasGot @JaredBusch
              last edited by

              @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

              @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

              @brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

              You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.

              Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.

              I've given up on EPM for anything complicated with non Sangoma phones.

              I get it, to a degree. there are just so many options. It would be much more than $150 + $25/year to make solid

              I saw in another thread that you maintain some scripts at github for freepbx. I am one who prefers to script everything, sometimes even for a onetime task because I love to learn.

              Maybe I'll check out some of your scripts and see if I can still pursue freepbx even without EPM.

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • J
                JasGot @JaredBusch
                last edited by

                @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                This function. It is not new. It has existed since day 1 with Yealink.
                ce92d658-71b6-4475-861b-a3b270097705-image.png

                That is a Remote Phone Book.
                b49d6691-69c7-47a3-9518-a165b10c7d9b-image.png

                In a config file it looks like this:

                programablekey.2.type = 22
                programablekey.2.label = Shared #
                programablekey.2.xml_phonebook = 0
                remote_phonebook.data.1.name = ContactManager
                remote_phonebook.data.1.url = http://pbx.bundystl.com/cm_to_yl_ab.php
                

                Yea, I build a remote phonebook for every customer with Yealink phones. They love it.
                Sadly, Intermedia will re provision the phones every so often, and you can lose it all! This and the inability to program Park DSS keys in their host pilot are two of the main reasons I am desperately looking for a new hosted PBX solution (from the customer's perspective)

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @JasGot
                  last edited by

                  @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                  @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                  @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                  @brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                  You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.

                  Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.

                  I've given up on EPM for anything complicated with non Sangoma phones.

                  I get it, to a degree. there are just so many options. It would be much more than $150 + $25/year to make solid

                  I saw in another thread that you maintain some scripts at github for freepbx. I am one who prefers to script everything, sometimes even for a onetime task because I love to learn.

                  Maybe I'll check out some of your scripts and see if I can still pursue freepbx even without EPM.

                  I've not scripted management of phones.

                  But, phones are easy once setup. They do not change frequently. What I do for phones it put the changeable data at the top and just duplicate another config file.

                  Like this.

                  290071b5-0143-4c04-8ccb-e66c37cf6e4d-image.png

                  1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @JasGot
                    last edited by JaredBusch

                    @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                    Sadly, Intermedia will re provision the phones every so often, and you can lose it all!

                    I made the script in my sample here make use of the ContactManager function in FreePBX, so I could turn over add/remove of contacts to the client, and it is all integrated into the phone system.
                    faf45b58-1f50-478b-90c5-2df367597e26-image.png

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @JaredBusch
                      last edited by

                      @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                      I've given up on EPM for anything complicated with non Sangoma phones.

                      Same, I don't find it to be valuable for us.

                      1 Reply Last reply Reply Quote 0
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