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    Getting Familiar with Sangoma S500 running with FreePBX as back end. . .

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    freepbx sangoma voip sip telephony pbx sangoma s500
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    • J
      JasGot @scottalanmiller
      last edited by

      @scottalanmiller said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

      Yealink and Snom are my top picks for FreePBX use. Polycom works but I really dislike it, so hard to manage, so inflexible. Sangoma is fine, but I would certainly not get it just because it is "made for FreePBX", that is a bit misleading as if it implies that the competition isn't also "made for FreePBX."

      Do you find the FreePBX EPM to have any short coming with the Yealinks? I keep reading that FreePBX allows much more control over the Sangoma than other brands, but that could just be a marketing comment.

      scottalanmillerS JaredBuschJ 2 Replies Last reply Reply Quote 0
      • brandon220B
        brandon220
        last edited by

        You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.

        J 1 Reply Last reply Reply Quote 2
        • scottalanmillerS
          scottalanmiller @JasGot
          last edited by

          @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

          @scottalanmiller said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

          Yealink and Snom are my top picks for FreePBX use. Polycom works but I really dislike it, so hard to manage, so inflexible. Sangoma is fine, but I would certainly not get it just because it is "made for FreePBX", that is a bit misleading as if it implies that the competition isn't also "made for FreePBX."

          Do you find the FreePBX EPM to have any short coming with the Yealinks? I keep reading that FreePBX allows much more control over the Sangoma than other brands, but that could just be a marketing comment.

          But they do less, so more control of less is... about the same.

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @JasGot
            last edited by JaredBusch

            @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

            Do you find the FreePBX EPM to have any short coming with the Yealinks?

            Yes. In fact, I found and reported a bug about a Yealink function that the EPM implemented incorrectly.

            Sangoma's answer? They will not support it and will, in fact, remove the incorrect settings in a future update. Bug report closed.

            J 1 Reply Last reply Reply Quote 0
            • J
              JasGot @brandon220
              last edited by

              @brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

              You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.

              Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • J
                JasGot @JaredBusch
                last edited by

                @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                Do you find the FreePBX EPM to have any short coming with the Yealinks?

                Yes. In fact, I found and reported a bug about a Yealink function that the EPM implemented incorrectly.

                Sangoma's answer? They will not support it and will, in fact, remove the incorrect settings in a future update. Bug report closed.

                Hmmmm......This is not a path I want to knowingly embark on. Shame on them.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @JasGot
                  last edited by

                  @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                  @brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                  You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.

                  Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.

                  I've given up on EPM for anything complicated with non Sangoma phones.

                  I get it, to a degree. there are just so many options. It would be much more than $150 + $25/year to make solid

                  J scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @JasGot
                    last edited by

                    @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                    @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                    @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                    Do you find the FreePBX EPM to have any short coming with the Yealinks?

                    Yes. In fact, I found and reported a bug about a Yealink function that the EPM implemented incorrectly.

                    Sangoma's answer? They will not support it and will, in fact, remove the incorrect settings in a future update. Bug report closed.

                    Hmmmm......This is not a path I want to knowingly embark on. Shame on them.

                    Specifically, the XML Group option of a DSS key.

                    It is obviously all but never used, as I was the first ever to report it.

                    But I use it all the time.

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      This function. It is not new. It has existed since day 1 with Yealink.
                      ce92d658-71b6-4475-861b-a3b270097705-image.png

                      That is a Remote Phone Book.
                      b49d6691-69c7-47a3-9518-a165b10c7d9b-image.png

                      In a config file it looks like this:

                      programablekey.2.type = 22
                      programablekey.2.label = Shared #
                      programablekey.2.xml_phonebook = 0
                      remote_phonebook.data.1.name = ContactManager
                      remote_phonebook.data.1.url = http://pbx.bundystl.com/cm_to_yl_ab.php
                      
                      J 1 Reply Last reply Reply Quote 0
                      • J
                        JasGot @JaredBusch
                        last edited by

                        @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                        @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                        @brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                        You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.

                        Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.

                        I've given up on EPM for anything complicated with non Sangoma phones.

                        I get it, to a degree. there are just so many options. It would be much more than $150 + $25/year to make solid

                        I saw in another thread that you maintain some scripts at github for freepbx. I am one who prefers to script everything, sometimes even for a onetime task because I love to learn.

                        Maybe I'll check out some of your scripts and see if I can still pursue freepbx even without EPM.

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • J
                          JasGot @JaredBusch
                          last edited by

                          @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                          This function. It is not new. It has existed since day 1 with Yealink.
                          ce92d658-71b6-4475-861b-a3b270097705-image.png

                          That is a Remote Phone Book.
                          b49d6691-69c7-47a3-9518-a165b10c7d9b-image.png

                          In a config file it looks like this:

                          programablekey.2.type = 22
                          programablekey.2.label = Shared #
                          programablekey.2.xml_phonebook = 0
                          remote_phonebook.data.1.name = ContactManager
                          remote_phonebook.data.1.url = http://pbx.bundystl.com/cm_to_yl_ab.php
                          

                          Yea, I build a remote phonebook for every customer with Yealink phones. They love it.
                          Sadly, Intermedia will re provision the phones every so often, and you can lose it all! This and the inability to program Park DSS keys in their host pilot are two of the main reasons I am desperately looking for a new hosted PBX solution (from the customer's perspective)

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @JasGot
                            last edited by

                            @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                            @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                            @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                            @brandon220 said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                            You get the EPM for Sangoma by default. You have to buy the full EPM for all other devices. I believe it is $125 usd.

                            Yes, and Sangoma restricts (chooses not to program for) what you can do with non Sangoma phones. The $149 (new) is not the issue, if it saves me 1 hour of time, it's paid for. But I don't want to tell a customer I can do X for them, only to find out I have to do it manually, because Sangoma decided to not support that through EPM.

                            I've given up on EPM for anything complicated with non Sangoma phones.

                            I get it, to a degree. there are just so many options. It would be much more than $150 + $25/year to make solid

                            I saw in another thread that you maintain some scripts at github for freepbx. I am one who prefers to script everything, sometimes even for a onetime task because I love to learn.

                            Maybe I'll check out some of your scripts and see if I can still pursue freepbx even without EPM.

                            I've not scripted management of phones.

                            But, phones are easy once setup. They do not change frequently. What I do for phones it put the changeable data at the top and just duplicate another config file.

                            Like this.

                            290071b5-0143-4c04-8ccb-e66c37cf6e4d-image.png

                            1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @JasGot
                              last edited by JaredBusch

                              @JasGot said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                              Sadly, Intermedia will re provision the phones every so often, and you can lose it all!

                              I made the script in my sample here make use of the ContactManager function in FreePBX, so I could turn over add/remove of contacts to the client, and it is all integrated into the phone system.
                              faf45b58-1f50-478b-90c5-2df367597e26-image.png

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @JaredBusch
                                last edited by

                                @JaredBusch said in Getting Familiar with Sangoma S500 running with FreePBX as back end. . .:

                                I've given up on EPM for anything complicated with non Sangoma phones.

                                Same, I don't find it to be valuable for us.

                                1 Reply Last reply Reply Quote 0
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