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    Weird Excel Issue when closing saved workbook

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    • jmooreJ
      jmoore @syko24
      last edited by

      @syko24 another thing I have seen that could be related is if your disk is maxing out. I have seen some of our slow disks do this and cause weird issues

      syko24S 1 Reply Last reply Reply Quote 0
      • syko24S
        syko24 @Dashrender
        last edited by

        @dashrender - Thanks for the suggestion. I'll try that one tonight.

        1 Reply Last reply Reply Quote 0
        • syko24S
          syko24 @jmoore
          last edited by

          @jmoore - no definitely have plenty of space on the disk.

          jmooreJ 1 Reply Last reply Reply Quote 0
          • syko24S
            syko24
            last edited by

            Another thought was if there was a Windows Update that messed something up.

            1 Reply Last reply Reply Quote 0
            • black3dynamiteB
              black3dynamite
              last edited by

              Is this happening on Windows 10 1709?

              syko24S 1 Reply Last reply Reply Quote 0
              • syko24S
                syko24 @black3dynamite
                last edited by

                @black3dynamite said in Weird Excel Issue when closing saved workbook:

                Is this happening on Windows 10 1709?

                No running Windows 10 Pro 1703 (10.0.15063)

                1 Reply Last reply Reply Quote 0
                • syko24S
                  syko24
                  last edited by

                  Running chkdsk /r remotely. Waiting patiently for it to come back up holding breath.

                  DashrenderD 1 Reply Last reply Reply Quote 1
                  • DashrenderD
                    Dashrender @syko24
                    last edited by

                    @syko24 said in Weird Excel Issue when closing saved workbook:

                    Running chkdsk /r remotely. Waiting patiently for it to come back up holding breath.

                    did it finish?

                    syko24S 1 Reply Last reply Reply Quote 0
                    • syko24S
                      syko24 @Dashrender
                      last edited by

                      @dashrender said in Weird Excel Issue when closing saved workbook:

                      @syko24 said in Weird Excel Issue when closing saved workbook:

                      Running chkdsk /r remotely. Waiting patiently for it to come back up holding breath.

                      did it finish?

                      Yeah still a no go. It's just weird because if I click the x nothing happens. I just get the circling curser. I can still click File and Close and the document closes fine but I can't exit out of Excel without an end task.

                      1 Reply Last reply Reply Quote 0
                      • syko24S
                        syko24
                        last edited by

                        Kind of feel like I need to nuke and do a system reinstall. Just don't want to reinstall everything just to be right back where I'm at afterwards.

                        1 Reply Last reply Reply Quote 0
                        • black3dynamiteB
                          black3dynamite
                          last edited by

                          Have you already tried booting into safe mode too?

                          syko24S 1 Reply Last reply Reply Quote 0
                          • syko24S
                            syko24 @black3dynamite
                            last edited by

                            @black3dynamite said in Weird Excel Issue when closing saved workbook:

                            Have you already tried booting into safe mode too?

                            Yes, windows safe mode as well as excel safe mode.

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                            • black3dynamiteB
                              black3dynamite
                              last edited by

                              Have you already tried updated the drivers for storage?

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                              • jmooreJ
                                jmoore @syko24
                                last edited by

                                @syko24 said in Weird Excel Issue when closing saved workbook:

                                @jmoore - no definitely have plenty of space on the disk.

                                sorry i wasn't clear. i meant disk reading/writing. if your disk is doing too much too fast then that can cause weird issues

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                                • syko24S
                                  syko24
                                  last edited by

                                  So I believe I was able to resolve the issue. I ended up rolling back my Office updates using the method from https://support.microsoft.com/en-us/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-or-office-2016-clic . I had tried numerous versions but none seemed to work. I ended up trying Build 1707 16.0.8326.2073 and holy crap it worked.

                                  Just another observation before I had rolled back is that Excel was using a high amount of CPU (about 45% to 50%). I have seen other people complain about CPU being high in some older versions but it was typically related to the Creators Update and not Office updates.

                                  Anyways, thanks for all the suggestions!! I will let you guys know if this one blows up on me too.

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