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    Wazo 16.16 Software Selection Installation Error

    Scheduled Pinned Locked Moved IT Discussion
    wazowazo 16.16
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    • JaredBuschJ
      JaredBusch @JaredBusch
      last edited by

      @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

      @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

      @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

      @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

      @quintana said in Wazo 16.16 Software Selection Installation Error:

      Looks like an encoding problem. Your VM is not UTF8 and the database need to be UTF8.

      psycopg2.DataError: new encoding (UTF8) is incompatible with the encoding of the template database (SQL_ASCII)
      HINT: Use the same encoding as in the template database, or use template0 as template.

      Can the script be adapted to handle that? This is a default Debian 8 image, if it is failing it's a broader issue.

      What locale did you pick on install?
      0_1481668086614_upload-0d9d0e57-dc22-48e2-bce3-0c84acd8de3d

      Default, let me run it again and verify.

      I just hit enter all the way through myself. installing on my Hyper-V server. waiting for it to finish.

      0_1481668381687_2016-12-13 16_23_14-BUNDYHV02 - ScreenConnect - Connected.png

      0_1481668393616_2016-12-13 16_23_31-BUNDYHV02 - ScreenConnect - Connected.png

      0_1481668405567_2016-12-13 16_23_41-BUNDYHV02 - ScreenConnect - Connected.png

      0_1481668418080_2016-12-13 16_31_28-BUNDYHV02 - ScreenConnect - Connected.png

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      • scottalanmillerS
        scottalanmiller
        last edited by

        Vultr doesn't give you options like that as you go, I have to check it from the OS.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Here is the build script I am working from on Debian 8:

          #!/bin/bash
          
          dd if=/dev/zero of=/swapfile bs=1024 count=1024k
          chown root:root /swapfile
          chmod 0600 /swapfile
          mkswap /swapfile
          swapon /swapfile
          echo "/swapfile swap swap defaults 0 0">>/etc/fstab
          sysctl vm.swappiness=10
          echo vm.swappiness=10>>/etc/sysctl.conf
          free -h
          cat /proc/sys/vm/swappiness
          
          apt-get -y install cloud-init
          wget http://mirror.wazo.community/fai/xivo-migration/wazo_install.sh
          chmod +x wazo_install.sh
          ./wazo_install.sh
          
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          • scottalanmillerS
            scottalanmiller
            last edited by

            Worked on Scale, I'm at the Wazo interface.

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            • scottalanmillerS
              scottalanmiller
              last edited by

              Here is the setting that failed on Vultr:

              root@vch-lnx-wazo:/tmp# env | grep LANG
              LANG=en_US.UTF-8
              
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              • JaredBuschJ
                JaredBusch @scottalanmiller
                last edited by

                @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                Vultr doesn't give you options like that as you go, I have to check it from the OS.

                If you upload the ISO, sure they do. you have console access same as any other virtualization platform. Well I have for every other system I have tested there at least. Granted none of them were debian based.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @JaredBusch
                  last edited by

                  @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                  @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                  Vultr doesn't give you options like that as you go, I have to check it from the OS.

                  If you upload the ISO, sure they do. you have console access same as any other virtualization platform. Well I have for every other system I have tested there at least. Granted none of them were debian based.

                  If I do a Debian 8 ISO install rather than using Vultr's Debian 8, yes.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @scottalanmiller
                    last edited by

                    @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                    @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                    @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                    Vultr doesn't give you options like that as you go, I have to check it from the OS.

                    If you upload the ISO, sure they do. you have console access same as any other virtualization platform. Well I have for every other system I have tested there at least. Granted none of them were debian based.

                    If I do a Debian 8 ISO install rather than using Vultr's Debian 8, yes.

                    But you apparently did do that.. At least you posted you did.

                    @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                    @quintana said in Wazo 16.16 Software Selection Installation Error:

                    From where did you get this screenshot? I don't know it.

                    From the Wazo install ISO.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @JaredBusch
                      last edited by

                      @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                      @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                      @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                      @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                      Vultr doesn't give you options like that as you go, I have to check it from the OS.

                      If you upload the ISO, sure they do. you have console access same as any other virtualization platform. Well I have for every other system I have tested there at least. Granted none of them were debian based.

                      If I do a Debian 8 ISO install rather than using Vultr's Debian 8, yes.

                      If you are referring to the Wazo installer as a Debian 8 ISO, then yes. The same installer that you used, the same selections that you made.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @scottalanmiller
                        last edited by

                        @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                        @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                        @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                        @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                        @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                        Vultr doesn't give you options like that as you go, I have to check it from the OS.

                        If you upload the ISO, sure they do. you have console access same as any other virtualization platform. Well I have for every other system I have tested there at least. Granted none of them were debian based.

                        If I do a Debian 8 ISO install rather than using Vultr's Debian 8, yes.

                        If you are referring to the Wazo installer as a Debian 8 ISO, then yes. The same installer that you used, the same selections that you made.

                        Did you or did you not have Vultr bring in the wazo-latest.iso? That is the only valid ISO to be discussing unless you are going to install from a base system.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @JaredBusch
                          last edited by

                          @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                          @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                          @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                          @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                          @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                          @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                          Vultr doesn't give you options like that as you go, I have to check it from the OS.

                          If you upload the ISO, sure they do. you have console access same as any other virtualization platform. Well I have for every other system I have tested there at least. Granted none of them were debian based.

                          If I do a Debian 8 ISO install rather than using Vultr's Debian 8, yes.

                          If you are referring to the Wazo installer as a Debian 8 ISO, then yes. The same installer that you used, the same selections that you made.

                          Did you or did you not have Vultr bring in the wazo-latest.iso? That is the only valid ISO to be discussing unless you are going to install from a base system.

                          I did. That failed totally. I selected the same things that you did, and the same things that I did on Scale, and while it worked for you and for me on Scale, it failed totally on Vultr.

                          I think followed the advice to use a stock Debian 8 (with UTF-8) on Vultr and use Wazo's build script instead, that also failed with the UTF-8 error.

                          So I have done both. What I have not done is install Debian 8 via a Debian 8 ISO on Vultr and try a Wazo build that way.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Just to confirm, this error still exists with Wazo 18.03 installations.

                            1 Reply Last reply Reply Quote 0
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