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    Wazo 16.16 Software Selection Installation Error

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    • scottalanmillerS
      scottalanmiller @quintana
      last edited by

      @quintana said in Wazo 16.16 Software Selection Installation Error:

      Looks like an encoding problem. Your VM is not UTF8 and the database need to be UTF8.

      psycopg2.DataError: new encoding (UTF8) is incompatible with the encoding of the template database (SQL_ASCII)
      HINT: Use the same encoding as in the template database, or use template0 as template.

      Can the script be adapted to handle that? This is a default Debian 8 image, if it is failing it's a broader issue.

      quintanaQ JaredBuschJ 2 Replies Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Firing up the ISO on Scale now to see how it is handled there.

        1 Reply Last reply Reply Quote 0
        • quintanaQ
          quintana @scottalanmiller
          last edited by

          @scottalanmiller I need to check! be back

          scottalanmillerS 1 Reply Last reply Reply Quote 1
          • JaredBuschJ
            JaredBusch @scottalanmiller
            last edited by

            @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

            @quintana said in Wazo 16.16 Software Selection Installation Error:

            Looks like an encoding problem. Your VM is not UTF8 and the database need to be UTF8.

            psycopg2.DataError: new encoding (UTF8) is incompatible with the encoding of the template database (SQL_ASCII)
            HINT: Use the same encoding as in the template database, or use template0 as template.

            Can the script be adapted to handle that? This is a default Debian 8 image, if it is failing it's a broader issue.

            What locale did you pick on install?
            0_1481668086614_upload-0d9d0e57-dc22-48e2-bce3-0c84acd8de3d

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @quintana
              last edited by

              @quintana said in Wazo 16.16 Software Selection Installation Error:

              @scottalanmiller I need to check! be back

              Okay, I'm getting the test done on Scale in the meantime.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @JaredBusch
                last edited by

                @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                @quintana said in Wazo 16.16 Software Selection Installation Error:

                Looks like an encoding problem. Your VM is not UTF8 and the database need to be UTF8.

                psycopg2.DataError: new encoding (UTF8) is incompatible with the encoding of the template database (SQL_ASCII)
                HINT: Use the same encoding as in the template database, or use template0 as template.

                Can the script be adapted to handle that? This is a default Debian 8 image, if it is failing it's a broader issue.

                What locale did you pick on install?
                0_1481668086614_upload-0d9d0e57-dc22-48e2-bce3-0c84acd8de3d

                Default, let me run it again and verify.

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @scottalanmiller
                  last edited by

                  @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                  @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                  @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                  @quintana said in Wazo 16.16 Software Selection Installation Error:

                  Looks like an encoding problem. Your VM is not UTF8 and the database need to be UTF8.

                  psycopg2.DataError: new encoding (UTF8) is incompatible with the encoding of the template database (SQL_ASCII)
                  HINT: Use the same encoding as in the template database, or use template0 as template.

                  Can the script be adapted to handle that? This is a default Debian 8 image, if it is failing it's a broader issue.

                  What locale did you pick on install?
                  0_1481668086614_upload-0d9d0e57-dc22-48e2-bce3-0c84acd8de3d

                  Default, let me run it again and verify.

                  I just hit enter all the way through myself. installing on my Hyper-V server. waiting for it to finish.

                  scottalanmillerS JaredBuschJ 2 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @JaredBusch
                    last edited by

                    @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                    @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                    @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                    @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                    @quintana said in Wazo 16.16 Software Selection Installation Error:

                    Looks like an encoding problem. Your VM is not UTF8 and the database need to be UTF8.

                    psycopg2.DataError: new encoding (UTF8) is incompatible with the encoding of the template database (SQL_ASCII)
                    HINT: Use the same encoding as in the template database, or use template0 as template.

                    Can the script be adapted to handle that? This is a default Debian 8 image, if it is failing it's a broader issue.

                    What locale did you pick on install?
                    0_1481668086614_upload-0d9d0e57-dc22-48e2-bce3-0c84acd8de3d

                    Default, let me run it again and verify.

                    I just hit enter all the way through myself. installing on my Hyper-V server. waiting for it to finish.

                    Appears to have worked on Scale. Something about the ISO on Vultr makes it not even attempt the install.

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @JaredBusch
                      last edited by

                      @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                      @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                      @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                      @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                      @quintana said in Wazo 16.16 Software Selection Installation Error:

                      Looks like an encoding problem. Your VM is not UTF8 and the database need to be UTF8.

                      psycopg2.DataError: new encoding (UTF8) is incompatible with the encoding of the template database (SQL_ASCII)
                      HINT: Use the same encoding as in the template database, or use template0 as template.

                      Can the script be adapted to handle that? This is a default Debian 8 image, if it is failing it's a broader issue.

                      What locale did you pick on install?
                      0_1481668086614_upload-0d9d0e57-dc22-48e2-bce3-0c84acd8de3d

                      Default, let me run it again and verify.

                      I just hit enter all the way through myself. installing on my Hyper-V server. waiting for it to finish.

                      0_1481668381687_2016-12-13 16_23_14-BUNDYHV02 - ScreenConnect - Connected.png

                      0_1481668393616_2016-12-13 16_23_31-BUNDYHV02 - ScreenConnect - Connected.png

                      0_1481668405567_2016-12-13 16_23_41-BUNDYHV02 - ScreenConnect - Connected.png

                      0_1481668418080_2016-12-13 16_31_28-BUNDYHV02 - ScreenConnect - Connected.png

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Vultr doesn't give you options like that as you go, I have to check it from the OS.

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Here is the build script I am working from on Debian 8:

                          #!/bin/bash
                          
                          dd if=/dev/zero of=/swapfile bs=1024 count=1024k
                          chown root:root /swapfile
                          chmod 0600 /swapfile
                          mkswap /swapfile
                          swapon /swapfile
                          echo "/swapfile swap swap defaults 0 0">>/etc/fstab
                          sysctl vm.swappiness=10
                          echo vm.swappiness=10>>/etc/sysctl.conf
                          free -h
                          cat /proc/sys/vm/swappiness
                          
                          apt-get -y install cloud-init
                          wget http://mirror.wazo.community/fai/xivo-migration/wazo_install.sh
                          chmod +x wazo_install.sh
                          ./wazo_install.sh
                          
                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Worked on Scale, I'm at the Wazo interface.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              Here is the setting that failed on Vultr:

                              root@vch-lnx-wazo:/tmp# env | grep LANG
                              LANG=en_US.UTF-8
                              
                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @scottalanmiller
                                last edited by

                                @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                                Vultr doesn't give you options like that as you go, I have to check it from the OS.

                                If you upload the ISO, sure they do. you have console access same as any other virtualization platform. Well I have for every other system I have tested there at least. Granted none of them were debian based.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @JaredBusch
                                  last edited by

                                  @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                                  @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                                  Vultr doesn't give you options like that as you go, I have to check it from the OS.

                                  If you upload the ISO, sure they do. you have console access same as any other virtualization platform. Well I have for every other system I have tested there at least. Granted none of them were debian based.

                                  If I do a Debian 8 ISO install rather than using Vultr's Debian 8, yes.

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                                    @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                                    @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                                    Vultr doesn't give you options like that as you go, I have to check it from the OS.

                                    If you upload the ISO, sure they do. you have console access same as any other virtualization platform. Well I have for every other system I have tested there at least. Granted none of them were debian based.

                                    If I do a Debian 8 ISO install rather than using Vultr's Debian 8, yes.

                                    But you apparently did do that.. At least you posted you did.

                                    @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                                    @quintana said in Wazo 16.16 Software Selection Installation Error:

                                    From where did you get this screenshot? I don't know it.

                                    From the Wazo install ISO.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @JaredBusch
                                      last edited by

                                      @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                                      @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                                      @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                                      @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                                      Vultr doesn't give you options like that as you go, I have to check it from the OS.

                                      If you upload the ISO, sure they do. you have console access same as any other virtualization platform. Well I have for every other system I have tested there at least. Granted none of them were debian based.

                                      If I do a Debian 8 ISO install rather than using Vultr's Debian 8, yes.

                                      If you are referring to the Wazo installer as a Debian 8 ISO, then yes. The same installer that you used, the same selections that you made.

                                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                                        @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                                        @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                                        @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                                        @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                                        Vultr doesn't give you options like that as you go, I have to check it from the OS.

                                        If you upload the ISO, sure they do. you have console access same as any other virtualization platform. Well I have for every other system I have tested there at least. Granted none of them were debian based.

                                        If I do a Debian 8 ISO install rather than using Vultr's Debian 8, yes.

                                        If you are referring to the Wazo installer as a Debian 8 ISO, then yes. The same installer that you used, the same selections that you made.

                                        Did you or did you not have Vultr bring in the wazo-latest.iso? That is the only valid ISO to be discussing unless you are going to install from a base system.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @JaredBusch
                                          last edited by

                                          @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                                          @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                                          @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                                          @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                                          @JaredBusch said in Wazo 16.16 Software Selection Installation Error:

                                          @scottalanmiller said in Wazo 16.16 Software Selection Installation Error:

                                          Vultr doesn't give you options like that as you go, I have to check it from the OS.

                                          If you upload the ISO, sure they do. you have console access same as any other virtualization platform. Well I have for every other system I have tested there at least. Granted none of them were debian based.

                                          If I do a Debian 8 ISO install rather than using Vultr's Debian 8, yes.

                                          If you are referring to the Wazo installer as a Debian 8 ISO, then yes. The same installer that you used, the same selections that you made.

                                          Did you or did you not have Vultr bring in the wazo-latest.iso? That is the only valid ISO to be discussing unless you are going to install from a base system.

                                          I did. That failed totally. I selected the same things that you did, and the same things that I did on Scale, and while it worked for you and for me on Scale, it failed totally on Vultr.

                                          I think followed the advice to use a stock Debian 8 (with UTF-8) on Vultr and use Wazo's build script instead, that also failed with the UTF-8 error.

                                          So I have done both. What I have not done is install Debian 8 via a Debian 8 ISO on Vultr and try a Wazo build that way.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Just to confirm, this error still exists with Wazo 18.03 installations.

                                            1 Reply Last reply Reply Quote 0
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