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    SIP registrations failing for 2 phones

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    freepbx
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Make sure that they have STUN set up properly.

      1 Reply Last reply Reply Quote 0
      • AdamFA
        AdamF
        last edited by

        There is no separate firewall/router. It's all built into the Comcast modem. Going through every setting on the modem, there is no SIP alg, UDP throttling etc. And it's only happening on 2 of the phones.

        I've never had to setup STUN at all for remote connections. (Grandstream GXP2170s) What would you suggest?

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @AdamF
          last edited by

          @fuznutz04 said in SIP registrations failing for 2 phones:

          I've never had to setup STUN at all for remote connections. (Grandstream GXP2170s) What would you suggest?

          You should always have STUN, even when not totally needed. Without it, you can have things break unpredictably.

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Here is a list of STUN servers to try.

            http://www.tek-tips.com/faqs.cfm?fid=7542

            JaredBuschJ 1 Reply Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch @scottalanmiller
              last edited by JaredBusch

              @scottalanmiller said in SIP registrations failing for 2 phones:

              @fuznutz04 said in SIP registrations failing for 2 phones:

              I've never had to setup STUN at all for remote connections. (Grandstream GXP2170s) What would you suggest?

              You should always have STUN, even when not totally needed. Without it, you can have things break unpredictably.

              I do not use STUN with the new FreePBX and the responsive firewall. Never have issues yet. If I did, I would go back to using a STUN server.

              Edit: Then again, I do not use crappy ISP provided routers anywhere either.

              1 Reply Last reply Reply Quote 1
              • JaredBuschJ
                JaredBusch @scottalanmiller
                last edited by JaredBusch

                @scottalanmiller said in SIP registrations failing for 2 phones:

                Here is a list of STUN servers to try.

                http://www.tek-tips.com/faqs.cfm?fid=7542

                That list is ancient.

                When I need a STUN server, I use stun.stunprotocol.org from stunprotocol.org

                scottalanmillerS 1 Reply Last reply Reply Quote 2
                • AdamFA
                  AdamF
                  last edited by

                  I didn't install the network, just setting up some new phones. But the more I poke around, the more I am starting to believe that putting the comcast modem in "bridge mode" and getting a new router/firewall in here might solve the problem.

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @JaredBusch
                    last edited by

                    @JaredBusch said in SIP registrations failing for 2 phones:

                    @scottalanmiller said in SIP registrations failing for 2 phones:

                    Here is a list of STUN servers to try.

                    http://www.tek-tips.com/faqs.cfm?fid=7542

                    That list is ancient.

                    When I need a STUN server, I use stun.stunprotocol.org from stunprotocol.org

                    That would be worth making a thread just to say which one to use.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @AdamF
                      last edited by

                      @fuznutz04 said in SIP registrations failing for 2 phones:

                      I didn't install the network, just setting up some new phones. But the more I poke around, the more I am starting to believe that putting the comcast modem in "bridge mode" and getting a new router/firewall in here might solve the problem.

                      Good idea regardless.

                      1 Reply Last reply Reply Quote 0
                      • AdamFA
                        AdamF
                        last edited by

                        Brought back the 2 non-working phones to my office, plugged them in, watched the Asterisk console, and haven't had a single "unregister" in an hour. Looks like that Comcast modem/router just sucks. Time for an ERL.

                        StrongBadS 1 Reply Last reply Reply Quote 2
                        • StrongBadS
                          StrongBad @AdamF
                          last edited by

                          @fuznutz04 said in SIP registrations failing for 2 phones:

                          Brought back the 2 non-working phones to my office, plugged them in, watched the Asterisk console, and haven't had a single "unregister" in an hour. Looks like that Comcast modem/router just sucks. Time for an ERL.

                          If you end up with an ERL out of it, that's a huge win 🙂

                          AdamFA 1 Reply Last reply Reply Quote 2
                          • AdamFA
                            AdamF @StrongBad
                            last edited by

                            @StrongBad Yep, I've put those in at numerous businesses, and they work great with remote PBXs. Actually, I haven't found anything that they are NOT good at yet for SMBs.

                            StrongBadS 1 Reply Last reply Reply Quote 3
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              ERLs really are amazing. We are so happy with all of ours.

                              1 Reply Last reply Reply Quote 1
                              • StrongBadS
                                StrongBad @AdamF
                                last edited by

                                @fuznutz04 said in SIP registrations failing for 2 phones:

                                @StrongBad Yep, I've put those in at numerous businesses, and they work great with remote PBXs. Actually, I haven't found anything that they are NOT good at yet for SMBs.

                                They've always worked great for me, too.

                                1 Reply Last reply Reply Quote 1
                                • dafyreD
                                  dafyre
                                  last edited by

                                  I'm planning to get on the ERX bandwagon soon-ish.

                                  scottalanmillerS AdamFA 2 Replies Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @dafyre
                                    last edited by

                                    @dafyre said in SIP registrations failing for 2 phones:

                                    I'm planning to get on the ERX bandwagon soon-ish.

                                    ERX is very small. Most of us use ERL in business, ERX for home. I want the ERPro because it is rackmount when possible.

                                    1 Reply Last reply Reply Quote 1
                                    • AdamFA
                                      AdamF @dafyre
                                      last edited by

                                      @dafyre What Scott said... ERX at home, and ERL or greater in business. My main reason for this is the Console port access. I ran into a situation where my config was borked, and after a simple restart, my ERX didn't come back online. I had no idea where it was failing so I had to break out the paper clip and start over. If I would have used the ER Lite, I could have connected via console port and checked out what was going on.

                                      dafyreD 1 Reply Last reply Reply Quote 1
                                      • dafyreD
                                        dafyre @AdamF
                                        last edited by

                                        @fuznutz04 said in SIP registrations failing for 2 phones:

                                        @dafyre What Scott said... ERX at home, and ERL or greater in business. My main reason for this is the Console port access. I ran into a situation where my config was borked, and after a simple restart, my ERX didn't come back online. I had no idea where it was failing so I had to break out the paper clip and start over. If I would have used the ER Lite, I could have connected via console port and checked out what was going on.

                                        I like console ports, lol. Prices aren't too bad on Amazon.... Now to talk to Santa Clause.

                                        AdamFA 1 Reply Last reply Reply Quote 0
                                        • AdamFA
                                          AdamF @dafyre
                                          last edited by

                                          @dafyre Not sure where you are located, but in the US, you can buy direct from the manufacturer.

                                          dafyreD JaredBuschJ 2 Replies Last reply Reply Quote 1
                                          • dafyreD
                                            dafyre @AdamF
                                            last edited by

                                            @fuznutz04 said in SIP registrations failing for 2 phones:

                                            @dafyre Not sure where you are located, but in the US, you can buy direct from the manufacturer.

                                            Yea. Still gotta talk to Santa Clause, ha ha.

                                            1 Reply Last reply Reply Quote 1
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