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    Surface Pro 3: Boot from USB

    IT Discussion
    surface 3 surface pro surface pro 3 security password reset windows 8.1
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    • gjacobseG
      gjacobse
      last edited by

      @art_of_shred and I are trying to boot a Surface Pro 3 from USB to force a password reset.

      We've done the

      • VolDown + Power
      • VolUp + Power

      These things are goofy - how do you boot from USB to do a password recovery?

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        so you can't get into the OS at all? ouch no clue.

        If you can get in as a non admin user, you can go through the power menu to boot to bios mode.

        gjacobseG 1 Reply Last reply Reply Quote 1
        • J
          Jason Banned
          last edited by

          Configure your Surface to start from a USB device

          Once your USB drive is set up as a bootable drive with an appropriate operating system on it, you’ll need to set up your Surface to boot from this drive. This requires you to make changes in the UEFI. Here’s how to configure the boot order on Surface so the USB drive is the first option.

          For info on using the UEFI on your Surface, see How do I use the BIOS/UEFI?

          To make changes in the UEFI:

          Step 1: Shut down your Surface.
          Step 2: Once Surface has turned off, press and hold the volume-up button.
          Step 3: With the volume-up button held down, press and release the power button.
          Step 4: Continue holding the volume-up button until the Surface logo no longer appears on the screen.
          You should now see the Surface UEFI. Do one of the following:

          Surface Pro 3 and Surface 3: Go to Step 5 below.
          Surface Pro 1 and Surface Pro 2: Skip to Step 9 below.
          Surface Pro 3 and Surface 3:
          Step 5: Select Configure Alternate System Boot Order.
          Step 6: Do one of the following:
          Surface Pro 3: Select USB > SSD
          Surface 3: Select Network > USB > SSD.
          Step 7: Select Exit Setup.
          Step 8: Select Yes to save the configuration and restart Surface.
          Surface Pro 1 and Surface Pro 2 (optional for Surface Pro 3)
          Step 9: Select Secure Boot Control.
          Step 10: Select Disable. This will allow Surface to search for an alternate device to boot from aside from your SSD.
          Note
          This may affect the look of your Surface splash screen.
          Step 11: Select Exit Setup.
          Step 12: Select Yes to save the configuration and restart Surface.

          https://www.microsoft.com/surface/en-us/support/storage-files-and-folders/boot-surface-from-usb-recovery-device?os=windows-10&=undefined

          gjacobseG 1 Reply Last reply Reply Quote 3
          • gjacobseG
            gjacobse @Jason
            last edited by

            @Jason said in Surface Pro 3: Boot from USB:

            Configure your Surface to start from a USB device

            Once your USB drive is set up as a bootable drive with an appropriate operating system on it, you’ll need to set up your Surface to boot from this drive. This requires you to make changes in the UEFI. Here’s how to configure the boot order on Surface so the USB drive is the first option.

            For info on using the UEFI on your Surface, see How do I use the BIOS/UEFI?

            To make changes in the UEFI:

            Step 1: Shut down your Surface.
            Step 2: Once Surface has turned off, press and hold the volume-up button.
            Step 3: With the volume-up button held down, press and release the power button.
            Step 4: Continue holding the volume-up button until the Surface logo no longer appears on the screen.
            You should now see the Surface UEFI. Do one of the following:

            Surface Pro 3 and Surface 3: Go to Step 5 below.
            Surface Pro 1 and Surface Pro 2: Skip to Step 9 below.
            Surface Pro 3 and Surface 3:
            Step 5: Select Configure Alternate System Boot Order.
            Step 6: Do one of the following:
            Surface Pro 3: Select USB > SSD
            Surface 3: Select Network > USB > SSD.
            Step 7: Select Exit Setup.
            Step 8: Select Yes to save the configuration and restart Surface.
            Surface Pro 1 and Surface Pro 2 (optional for Surface Pro 3)
            Step 9: Select Secure Boot Control.
            Step 10: Select Disable. This will allow Surface to search for an alternate device to boot from aside from your SSD.
            Note
            This may affect the look of your Surface splash screen.
            Step 11: Select Exit Setup.
            Step 12: Select Yes to save the configuration and restart Surface.

            https://www.microsoft.com/surface/en-us/support/storage-files-and-folders/boot-surface-from-usb-recovery-device?os=windows-10&=undefined

            @Jason - That is the page I was working from.
            Thank you.

            1 Reply Last reply Reply Quote 0
            • gjacobseG
              gjacobse @Dashrender
              last edited by

              @Dashrender said in Surface Pro 3: Boot from USB:

              so you can't get into the OS at all? ouch no clue.

              If you can get in as a non admin user, you can go through the power menu to boot to bios mode.

              Not finding this, on the unit or via Google.

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @gjacobse
                last edited by Dashrender

                @gjacobse said in Surface Pro 3: Boot from USB:

                @Dashrender said in Surface Pro 3: Boot from USB:

                so you can't get into the OS at all? ouch no clue.

                If you can get in as a non admin user, you can go through the power menu to boot to bios mode.

                Not finding this, on the unit or via Google.

                So you are logged in as a non admin user? What OS?

                gjacobseG 1 Reply Last reply Reply Quote 0
                • gjacobseG
                  gjacobse @Dashrender
                  last edited by

                  @Dashrender said in Surface Pro 3: Boot from USB:

                  @gjacobse said in Surface Pro 3: Boot from USB:

                  @Dashrender said in Surface Pro 3: Boot from USB:

                  so you can't get into the OS at all? ouch no clue.

                  If you can get in as a non admin user, you can go through the power menu to boot to bios mode.

                  Not finding this, on the unit or via Google.

                  So you are logged in as a non admin user? What OS?

                  Windows 8.1

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender
                    last edited by

                    To enter Setup Utility:

                    Open the Charms Bar by pressing Windows Key-C or by swiping in from the right edge of your screen.
                    Click on Settings.
                    Click on Change PC Settings.
                    Click on General.
                    Scroll to the bottom and click on Advanced Startup, then Restart Now.
                    Click on Troubleshoot.
                    Click on Advanced Options.
                    
                    gjacobseG 1 Reply Last reply Reply Quote 0
                    • gjacobseG
                      gjacobse @Dashrender
                      last edited by

                      @Dashrender said in Surface Pro 3: Boot from USB:

                      To enter Setup Utility:

                      Open the Charms Bar by pressing Windows Key-C or by swiping in from the right edge of your screen.
                      Click on Settings.
                      Click on Change PC Settings.
                      Click on General.
                      Scroll to the bottom and click on Advanced Startup, then Restart Now.
                      Click on Troubleshoot.
                      Click on Advanced Options.
                      

                      Well do we feel Lucky?

                       Open the Charms Bar by pressing Windows Key-C or by swiping in from the right edge of your screen.
                       Click on Settings.
                       Click on Change PC Settings.
                      

                      Takes me back to the (non) Windows Desktop.

                      Even going to SETTINGS, does the same thing.
                      0_1477426371965_2016-10-25 16_12_15-PAL-SURFACE-003 - NTG - Connected.png

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender
                        last edited by

                        huh. Well, I guess I'd backup the data and wipe it... you've wasted enough time on it already. 😞

                        gjacobseG 1 Reply Last reply Reply Quote 1
                        • gjacobseG
                          gjacobse @Dashrender
                          last edited by

                          @Dashrender said in Surface Pro 3: Boot from USB:

                          huh. Well, I guess I'd backup the data and wipe it... you've wasted enough time on it already. 😞

                          that is about what we are trying to do. restore to Factory.

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @gjacobse
                            last edited by

                            @gjacobse said in Surface Pro 3: Boot from USB:

                            @Dashrender said in Surface Pro 3: Boot from USB:

                            huh. Well, I guess I'd backup the data and wipe it... you've wasted enough time on it already. 😞

                            that is about what we are trying to do. restore to Factory.

                            any luck?

                            1 Reply Last reply Reply Quote 0
                            • Minion QueenM
                              Minion Queen Banned
                              last edited by

                              No luck so far can't get into the darn thing 😞

                              nadnerBN 1 Reply Last reply Reply Quote 0
                              • nadnerBN
                                nadnerB @Minion Queen
                                last edited by

                                @Minion-Queen said in Surface Pro 3: Boot from USB:

                                No luck so far can't get into the darn thing 😞

                                Stuck at the login screen or a non-admin account?

                                Minion QueenM 1 Reply Last reply Reply Quote 0
                                • Minion QueenM
                                  Minion Queen Banned @nadnerB
                                  last edited by

                                  @nadnerB said in Surface Pro 3: Boot from USB:

                                  @Minion-Queen said in Surface Pro 3: Boot from USB:

                                  No luck so far can't get into the darn thing 😞

                                  Stuck at the login screen or a non-admin account?

                                  We can get into a non-admin domain account. But can't get into the Admin domain account.

                                  nadnerBN 1 Reply Last reply Reply Quote 0
                                  • nadnerBN
                                    nadnerB @Minion Queen
                                    last edited by

                                    @Minion-Queen said in Surface Pro 3: Boot from USB:

                                    @nadnerB said in Surface Pro 3: Boot from USB:

                                    @Minion-Queen said in Surface Pro 3: Boot from USB:

                                    No luck so far can't get into the darn thing 😞

                                    Stuck at the login screen or a non-admin account?

                                    We can get into a non-admin domain account. But can't get into the Admin domain account.

                                    How does that happen? Is it able to talk to a DC?

                                    gjacobseG 1 Reply Last reply Reply Quote 0
                                    • gjacobseG
                                      gjacobse @nadnerB
                                      last edited by

                                      @nadnerB said in Surface Pro 3: Boot from USB:

                                      @Minion-Queen said in Surface Pro 3: Boot from USB:

                                      @nadnerB said in Surface Pro 3: Boot from USB:

                                      @Minion-Queen said in Surface Pro 3: Boot from USB:

                                      No luck so far can't get into the darn thing 😞

                                      Stuck at the login screen or a non-admin account?

                                      We can get into a non-admin domain account. But can't get into the Admin domain account.

                                      How does that happen? Is it able to talk to a DC?

                                      Yes, it can talk to the DC - but whatever the issue,.. you can't sign on as an Admin. and the GPO pushing out the Admin ID isn't updating either.

                                      1 Reply Last reply Reply Quote 0
                                      • nadnerBN
                                        nadnerB
                                        last edited by

                                        SFC /scannow
                                        ^might fix the Windows 8 crap app crash debacle.

                                        1 Reply Last reply Reply Quote 0
                                        • gjacobseG
                                          gjacobse
                                          last edited by

                                          The UserProfile Service is borked... Can only sign in as the user that had it. And even trying to open the User Accounts in Control Panel fails

                                          nadnerBN 1 Reply Last reply Reply Quote 0
                                          • gjacobseG
                                            gjacobse
                                            last edited by

                                            Can't seem to run CMD as Admin:

                                            0_1477493942798_2016-10-26 10_57_47-PAL-SURFACE-003 - NTG - Connected.png

                                            1 Reply Last reply Reply Quote 0
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