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    Anyone ever use Phone.com or similar products

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    • Minion QueenM
      Minion Queen Banned
      last edited by

      Google voice would be the best option for this I think. If self manage is the need.

      1 Reply Last reply Reply Quote 2
      • syko24S
        syko24
        last edited by

        I had mentioned Google Voice originally but there is not an option to set schedules - like afterhours. I agree it's a great product. I use it personally but it falls short for business use.

        1 Reply Last reply Reply Quote 0
        • Minion QueenM
          Minion Queen Banned
          last edited by

          Really they should just pay someone to manage a hosted system for them. Freepbx will do what they want.

          syko24S 1 Reply Last reply Reply Quote 0
          • syko24S
            syko24 @Minion Queen
            last edited by

            @Minion-Queen - I agree with you. I suggested doing this for them originally but the $$$ seems to be an issue.

            1 Reply Last reply Reply Quote 0
            • Minion QueenM
              Minion Queen Banned
              last edited by

              When a client is picky about their solution. I give them 3 options, pricing for said options and all that each include. They pick what they want.

              It's the whole do you want Cheap, Working or Cheap?? 😛

              1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @syko24
                last edited by

                @syko24 said in Anyone ever use Phone.com or similar products:

                Again I know I can throw together a FreePBX solution for them, I was just looking for something that looked quick and easy that they can self manage.

                FreePBX is quick and easy. What they can self manage, that I can't speak to. But define "self manage", they can call NTG to make changes. Any secretary or receptionist can do that. It's fully managed so no internal tech skills needed.

                1 Reply Last reply Reply Quote 2
                • StrongBadS
                  StrongBad
                  last edited by

                  What about someone like RingCentral that charges per user?

                  1 Reply Last reply Reply Quote 1
                  • V
                    Veet
                    last edited by

                    +1 for FreePBX .. it's popular, and has a strong community ..

                    If you're looking for options, other than FreePBX, have you looked @ XiVO ? It's been around for quite sometime now ..

                    1 Reply Last reply Reply Quote 1
                    • guyinpvG
                      guyinpv
                      last edited by

                      What about other common options?
                      I'm looking for the exact same thing to replace an aging Avaya setup. Some of these players are coming up:

                      8x8
                      ooma
                      RingCentral
                      3CX
                      1-VoIP

                      JaredBuschJ 2 Replies Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch
                        last edited by JaredBusch

                        Create a VoIP.ms account and set everything up there. it can all be done with time conditions and IVRs.

                        0_1470425464380_upload-17a7c9af-df4b-41dd-9906-37f56d3f8f58

                        syko24S 1 Reply Last reply Reply Quote 1
                        • JaredBuschJ
                          JaredBusch
                          last edited by JaredBusch

                          The only monthly fee you will have is the DID and usage.

                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch
                            last edited by JaredBusch

                            For the calling from some number, VoIP.ms has callback similar to grasshopper or full DISA
                            0_1470425609060_upload-5f6fd38a-d8ae-4760-88c0-8ff6199c40a2

                            1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch
                              last edited by

                              or of course you can use a softphone on their smart phone for dialing direct.

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @guyinpv
                                last edited by

                                @guyinpv said in Anyone ever use Phone.com or similar products:

                                What about other common options?
                                I'm looking for the exact same thing to replace an aging Avaya setup. Some of these players are coming up:

                                8x8
                                ooma
                                RingCentral
                                3CX
                                1-VoIP

                                These players really depend on exactly what you are after. I find that most people do not really need to pay the premium to use these services.

                                Also you are mixing things in that list. 8x8 and RingCentral are your big name hosted phone service providers. 1-VoIP is an up and comer. Ooma, is crap.

                                3CX is a PBX like FreePBX, expect it runs on Windows. There are people hosting it and reselling it of course just like people host and resell FreePBX.

                                1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @guyinpv
                                  last edited by

                                  @guyinpv If you want to talk about soemthing for you, start a new thread so as not to derail this one any more than normal around here.

                                  guyinpvG 1 Reply Last reply Reply Quote 0
                                  • guyinpvG
                                    guyinpv @JaredBusch
                                    last edited by

                                    @JaredBusch said in Anyone ever use Phone.com or similar products:

                                    @guyinpv If you want to talk about soemthing for you, start a new thread so as not to derail this one any more than normal around here.

                                    Sure. Well it's pretty much the same question, but since only FreePBX was mentioned, I wondered about other common players.

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @guyinpv
                                      last edited by

                                      @guyinpv said in Anyone ever use Phone.com or similar products:

                                      @JaredBusch said in Anyone ever use Phone.com or similar products:

                                      @guyinpv If you want to talk about soemthing for you, start a new thread so as not to derail this one any more than normal around here.

                                      Sure. Well it's pretty much the same question, but since only FreePBX was mentioned, I wondered about other common players.

                                      Deciding on a phone system is certainly a unique discussion for every company. It is never "the same" no matter how similar it sounds.

                                      1 Reply Last reply Reply Quote 0
                                      • syko24S
                                        syko24 @JaredBusch
                                        last edited by

                                        @JaredBusch said in Anyone ever use Phone.com or similar products:

                                        Create a VoIP.ms account and set everything up there. it can all be done with time conditions and IVRs.

                                        0_1470425464380_upload-17a7c9af-df4b-41dd-9906-37f56d3f8f58

                                        Interesting...I didn't know that voip.ms had all those features. I have only briefly looked at flowroute.

                                        1 Reply Last reply Reply Quote 1
                                        • syko24S
                                          syko24
                                          last edited by

                                          We are trialing phone.com and so far it's not bad. The pricing is a little unclear. I initially contacted sales to confirm how pricing works and was told the exact opposite of how it actually works.

                                          1 Reply Last reply Reply Quote 0
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