Konica Minolta BizHub C3850 No Printing on Windows 10
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@scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scottalanmiller always taking the most difficult approach rather than trying the simply approach first.
What's the simpler one than that?
Creating a normal TCP/IP port directly to the printer and seeing if you can print.
Removing Spectre V2 updates for your CPU is just <explicative> stupid
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May be silly but try turning Windows Firewall off. One of the crazy Kyocera MFP's we had wouldn't print until we did that. (It has since been replaced with a Xerox)
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@jt1001001 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
May be silly but try turning Windows Firewall off. One of the crazy Kyocera MFP's we had wouldn't print until we did that. (It has since been replaced with a Xerox)
Will test once someone returns to the site. They just left and no one can tell us if it prints or not.
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@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scottalanmiller always taking the most difficult approach rather than trying the simply approach first.
What's the simpler one than that?
Creating a normal TCP/IP port directly to the printer and seeing if you can print.
Removing Spectre V2 updates for your CPU is just <explicative> stupid
Isn't that the only way he is trying to print?
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@wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scottalanmiller always taking the most difficult approach rather than trying the simply approach first.
What's the simpler one than that?
Creating a normal TCP/IP port directly to the printer and seeing if you can print.
Removing Spectre V2 updates for your CPU is just <explicative> stupid
Isn't that the only way he is trying to print?
No he's using the custom port that the driver creates, not using a normal TCP/IP port IE: 10.200.102.15 to print
Instead it's likely some garbled port that the driver uses for whatever purpose that has been stated.
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@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scottalanmiller said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@DustinB3403 said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@scottalanmiller always taking the most difficult approach rather than trying the simply approach first.
What's the simpler one than that?
Creating a normal TCP/IP port directly to the printer and seeing if you can print.
Removing Spectre V2 updates for your CPU is just <explicative> stupid
Isn't that the only way he is trying to print?
No he's using the custom port that the driver creates, not using a normal TCP/IP port IE: 10.200.102.15 to print
Instead it's likely some garbled port that the driver uses for whatever purpose that has been stated.
Looks like a normal port.
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I would try creating the port manually.
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Is it a normal IP port ( and what 'port' is it using?).
The WSD ports that are frequently made are crap - those always fail on me.
Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.
Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.
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@Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Is it a normal IP port ( and what 'port' is it using?).
The WSD ports that are frequently made are crap - those always fail on me.
Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.
Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.
Was it a failed switch port, or a port config issue?
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@wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:
I would try creating the port manually.
We will once we can test again.
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@wrx7m said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Is it a normal IP port ( and what 'port' is it using?).
The WSD ports that are frequently made are crap - those always fail on me.
Just something to try - replace the network cable. on the PC, on the printer, try a different port on the switch.
Recently brand new canon wouldn't send to our SMTP server, solution - different port on the switch.
Was it a failed switch port, or a port config issue?
there was no configuration issue - just a weird port 25 issue on that switch port. i.e. we could print to the printer all day long - we could scan via the printer (MFP really) to SMB shares just fine, just couldn't scan via the MFP and send to email - that would sit and time out.
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Dustin is right here, I always do mine manually and never use an installer. Also check firmware. Make sure you don't have a duplicate IP issue. Download the basic driver from KM and use that when you do the process manually.
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Authentication was enabled but not properly set:
I had to got to :
Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> VerifyAfter that the computer was properly authorized to print =).
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@Romo said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Authentication was enabled but not properly set:
I had to got to :
Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> VerifyAfter that the computer was properly authorized to print =).
Now that's just silly.
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@Romo said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Authentication was enabled but not properly set:
I had to got to :
Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> VerifyAfter that the computer was properly authorized to print =).
Hahahah, that's silly usually you will get the requirement on the printer and say that it needs to authenticate. My issue is different
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@Romo said in Konica Minolta BizHub C3850 No Printing on Windows 10:
Authentication was enabled but not properly set:
I had to got to :
Printer preferences -> Basic tab -> User Authentication and Account Track -> SET THE PROPER PASSWORD -> VerifyAfter that the computer was properly authorized to print =).
Interesting - never seen that before. But I've never used user auth on a printer before either.
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@Romo Why is it setup like that?
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@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Romo Why is it setup like that?
Just a guess here - but if you want authentication on printing - how else would you do it?
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@Dashrender said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@jmoore said in Konica Minolta BizHub C3850 No Printing on Windows 10:
@Romo Why is it setup like that?
Just a guess here - but if you want authentication on printing - how else would you do it?
PIN or LDAP would be my guess.
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@Dashrender Ok but why is there authentication on printing? Is there a problem with someone printing when they should not be? Just looking for details as I've never done this before.
