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    Fax: Sangoma FAXstation

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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @dashrender said in Fax: Sangoma FAXstation:

      @scottalanmiller said in Fax: Sangoma FAXstation:

      @fateknollogee said in Fax: Sangoma FAXstation:

      Believe me, I wish faxing would just go away...
      Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

      One of the many reasons that I don't trust doctors. Intentionaly insecure, inefficient... doing things that would be considered incompetent and unprofessional in any other field.

      You can't just saddle this on medicine.. Lawyers seem stuck here too. Perhaps not as bad as medicine.

      Yeah, but you don't have HIPAA to protect a lawyer. You catch a lawyer doing this with your data, you've got them in court. A doctor has HIPAA to justify not following industrial minimal standards.

      That said, I've never seen a lawyer do this and, unlike doctors, you can just drop a lawyer. Lawyers aren't a monopoly.

      DashrenderD 2 Replies Last reply Reply Quote 0
      • DashrenderD
        Dashrender @scottalanmiller
        last edited by

        @scottalanmiller said in Fax: Sangoma FAXstation:

        @dashrender said in Fax: Sangoma FAXstation:

        @fateknollogee said in Fax: Sangoma FAXstation:

        Believe me, I wish faxing would just go away...
        Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

        If only direct messaging would really work.

        What do you mean? It works really well.

        You're probably right from a pure tech solution (here is info on Direct Messaging - https://www.healthit.gov/policy-researchers-implementers/direct-project).
        But like HL7, DM rarely ever seems to just work. Those using it have to create convertors to get data into different systems.

        We get DMs now and then, and they don't integrate correctly into our system without intervention.

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @dashrender said in Fax: Sangoma FAXstation:

          @scottalanmiller said in Fax: Sangoma FAXstation:

          @dashrender said in Fax: Sangoma FAXstation:

          @fateknollogee said in Fax: Sangoma FAXstation:

          Believe me, I wish faxing would just go away...
          Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

          If only direct messaging would really work.

          What do you mean? It works really well.

          You're probably right from a pure tech solution (here is info on Direct Messaging - https://www.healthit.gov/policy-researchers-implementers/direct-project).
          But like HL7, DM rarely ever seems to just work. Those using it have to create convertors to get data into different systems.

          We get DMs now and then, and they don't integrate correctly into our system without intervention.

          But there are SO many ways to handle this. If you want centralized, you have big players like Google. If you want peer to peer, that's all email is.

          DashrenderD 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @scottalanmiller
            last edited by

            @scottalanmiller said in Fax: Sangoma FAXstation:

            @dashrender said in Fax: Sangoma FAXstation:

            @scottalanmiller said in Fax: Sangoma FAXstation:

            @fateknollogee said in Fax: Sangoma FAXstation:

            Believe me, I wish faxing would just go away...
            Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

            One of the many reasons that I don't trust doctors. Intentionaly insecure, inefficient... doing things that would be considered incompetent and unprofessional in any other field.

            You can't just saddle this on medicine.. Lawyers seem stuck here too. Perhaps not as bad as medicine.

            Yeah, but you don't have HIPAA to protect a lawyer. You catch a lawyer doing this with your data, you've got them in court. A doctor has HIPAA to justify not following industrial minimal standards.

            That said, I've never seen a lawyer do this and, unlike doctors, you can just drop a lawyer. Lawyers aren't a monopoly.

            Other than emergent situations, you can drop a doctor. It's very likely that a fax will be relied upon during an emergent situation.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said in Fax: Sangoma FAXstation:

              @dashrender said in Fax: Sangoma FAXstation:

              @scottalanmiller said in Fax: Sangoma FAXstation:

              @dashrender said in Fax: Sangoma FAXstation:

              @fateknollogee said in Fax: Sangoma FAXstation:

              Believe me, I wish faxing would just go away...
              Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

              If only direct messaging would really work.

              What do you mean? It works really well.

              You're probably right from a pure tech solution (here is info on Direct Messaging - https://www.healthit.gov/policy-researchers-implementers/direct-project).
              But like HL7, DM rarely ever seems to just work. Those using it have to create convertors to get data into different systems.

              We get DMs now and then, and they don't integrate correctly into our system without intervention.

              But there are SO many ways to handle this. If you want centralized, you have big players like Google. If you want peer to peer, that's all email is.

              DM is based on email. There are "trusted" email hosts that EHR vendors have on a list. They then send emails to those trusted email addresses with XML data to send data between EHRs.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Dashrender
                last edited by

                @dashrender said in Fax: Sangoma FAXstation:

                @scottalanmiller said in Fax: Sangoma FAXstation:

                @dashrender said in Fax: Sangoma FAXstation:

                @scottalanmiller said in Fax: Sangoma FAXstation:

                @fateknollogee said in Fax: Sangoma FAXstation:

                Believe me, I wish faxing would just go away...
                Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                One of the many reasons that I don't trust doctors. Intentionaly insecure, inefficient... doing things that would be considered incompetent and unprofessional in any other field.

                You can't just saddle this on medicine.. Lawyers seem stuck here too. Perhaps not as bad as medicine.

                Yeah, but you don't have HIPAA to protect a lawyer. You catch a lawyer doing this with your data, you've got them in court. A doctor has HIPAA to justify not following industrial minimal standards.

                That said, I've never seen a lawyer do this and, unlike doctors, you can just drop a lawyer. Lawyers aren't a monopoly.

                Other than emergent situations, you can drop a doctor. It's very likely that a fax will be relied upon during an emergent situation.

                That makes sense, but for loads of people, the use of a doctor is always in an emergency. I can honestly say that I've not used one short of an emergency in ~20 years.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @dashrender said in Fax: Sangoma FAXstation:

                  @scottalanmiller said in Fax: Sangoma FAXstation:

                  @dashrender said in Fax: Sangoma FAXstation:

                  @scottalanmiller said in Fax: Sangoma FAXstation:

                  @dashrender said in Fax: Sangoma FAXstation:

                  @fateknollogee said in Fax: Sangoma FAXstation:

                  Believe me, I wish faxing would just go away...
                  Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                  If only direct messaging would really work.

                  What do you mean? It works really well.

                  You're probably right from a pure tech solution (here is info on Direct Messaging - https://www.healthit.gov/policy-researchers-implementers/direct-project).
                  But like HL7, DM rarely ever seems to just work. Those using it have to create convertors to get data into different systems.

                  We get DMs now and then, and they don't integrate correctly into our system without intervention.

                  But there are SO many ways to handle this. If you want centralized, you have big players like Google. If you want peer to peer, that's all email is.

                  DM is based on email. There are "trusted" email hosts that EHR vendors have on a list. They then send emails to those trusted email addresses with XML data to send data between EHRs.

                  Right, so we have that and it is solid. Seems like we have a good, working solution today that is way beyond fax. Partially because it has a data interexchange format that fax cannot support.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @scottalanmiller
                    last edited by

                    @scottalanmiller said in Fax: Sangoma FAXstation:

                    @dashrender said in Fax: Sangoma FAXstation:

                    @scottalanmiller said in Fax: Sangoma FAXstation:

                    @fateknollogee said in Fax: Sangoma FAXstation:

                    Believe me, I wish faxing would just go away...
                    Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                    One of the many reasons that I don't trust doctors. Intentionaly insecure, inefficient... doing things that would be considered incompetent and unprofessional in any other field.

                    You can't just saddle this on medicine.. Lawyers seem stuck here too. Perhaps not as bad as medicine.

                    Yeah, but you don't have HIPAA to protect a lawyer. You catch a lawyer doing this with your data, you've got them in court. A doctor has HIPAA to justify not following industrial minimal standards.

                    That said, I've never seen a lawyer do this and, unlike doctors, you can just drop a lawyer. Lawyers aren't a monopoly.

                    I'm not really sure how HIPAA protects doctors here either - Faxing I don't think is specifically listed as an acceptable delivery/receipt mechanism.

                    scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @dashrender said in Fax: Sangoma FAXstation:

                      @scottalanmiller said in Fax: Sangoma FAXstation:

                      @dashrender said in Fax: Sangoma FAXstation:

                      @scottalanmiller said in Fax: Sangoma FAXstation:

                      @fateknollogee said in Fax: Sangoma FAXstation:

                      Believe me, I wish faxing would just go away...
                      Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                      One of the many reasons that I don't trust doctors. Intentionaly insecure, inefficient... doing things that would be considered incompetent and unprofessional in any other field.

                      You can't just saddle this on medicine.. Lawyers seem stuck here too. Perhaps not as bad as medicine.

                      Yeah, but you don't have HIPAA to protect a lawyer. You catch a lawyer doing this with your data, you've got them in court. A doctor has HIPAA to justify not following industrial minimal standards.

                      That said, I've never seen a lawyer do this and, unlike doctors, you can just drop a lawyer. Lawyers aren't a monopoly.

                      I'm not really sure how HIPAA protects doctors here either - Faxing I don't think is specifically listed as an acceptable delivery/receipt mechanism.

                      It's been established as a de facto excusable insecure methodology. For all intents and purposes, that's why HIPAA exists, to protect doctors from being held to what would otherwise be industry and professional standards.

                      1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @dashrender said in Fax: Sangoma FAXstation:

                        Faxing I don't think is specifically listed as an acceptable delivery/receipt mechanism.

                        AFAIK nothing is listed explicetly. But until someone with a LOT of money starts suing doctors, they've worked to establish it as acceptable when no other industry would accept data being sent that way. This is because doctors don't risk their own data that way, they risk patient data.

                        1 Reply Last reply Reply Quote 1
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said in Fax: Sangoma FAXstation:

                          @dashrender said in Fax: Sangoma FAXstation:

                          @scottalanmiller said in Fax: Sangoma FAXstation:

                          @dashrender said in Fax: Sangoma FAXstation:

                          @scottalanmiller said in Fax: Sangoma FAXstation:

                          @dashrender said in Fax: Sangoma FAXstation:

                          @fateknollogee said in Fax: Sangoma FAXstation:

                          Believe me, I wish faxing would just go away...
                          Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                          If only direct messaging would really work.

                          What do you mean? It works really well.

                          You're probably right from a pure tech solution (here is info on Direct Messaging - https://www.healthit.gov/policy-researchers-implementers/direct-project).
                          But like HL7, DM rarely ever seems to just work. Those using it have to create convertors to get data into different systems.

                          We get DMs now and then, and they don't integrate correctly into our system without intervention.

                          But there are SO many ways to handle this. If you want centralized, you have big players like Google. If you want peer to peer, that's all email is.

                          DM is based on email. There are "trusted" email hosts that EHR vendors have on a list. They then send emails to those trusted email addresses with XML data to send data between EHRs.

                          Right, so we have that and it is solid. Seems like we have a good, working solution today that is way beyond fax. Partially because it has a data interexchange format that fax cannot support.

                          The lack of data flowing without vendors charging hundreds or thousands is the issue here.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @dashrender said in Fax: Sangoma FAXstation:

                            @scottalanmiller said in Fax: Sangoma FAXstation:

                            @dashrender said in Fax: Sangoma FAXstation:

                            @scottalanmiller said in Fax: Sangoma FAXstation:

                            @dashrender said in Fax: Sangoma FAXstation:

                            @scottalanmiller said in Fax: Sangoma FAXstation:

                            @dashrender said in Fax: Sangoma FAXstation:

                            @fateknollogee said in Fax: Sangoma FAXstation:

                            Believe me, I wish faxing would just go away...
                            Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                            If only direct messaging would really work.

                            What do you mean? It works really well.

                            You're probably right from a pure tech solution (here is info on Direct Messaging - https://www.healthit.gov/policy-researchers-implementers/direct-project).
                            But like HL7, DM rarely ever seems to just work. Those using it have to create convertors to get data into different systems.

                            We get DMs now and then, and they don't integrate correctly into our system without intervention.

                            But there are SO many ways to handle this. If you want centralized, you have big players like Google. If you want peer to peer, that's all email is.

                            DM is based on email. There are "trusted" email hosts that EHR vendors have on a list. They then send emails to those trusted email addresses with XML data to send data between EHRs.

                            Right, so we have that and it is solid. Seems like we have a good, working solution today that is way beyond fax. Partially because it has a data interexchange format that fax cannot support.

                            The lack of data flowing without vendors charging hundreds or thousands is the issue here.

                            Except nothing needs to be charged. The data is ready and there today. Zero need for anyone to charge anything. This is a solved problem, that doctors refuse is just doctors refusing.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @scottalanmiller
                              last edited by

                              @scottalanmiller said in Fax: Sangoma FAXstation:

                              @dashrender said in Fax: Sangoma FAXstation:

                              @scottalanmiller said in Fax: Sangoma FAXstation:

                              @dashrender said in Fax: Sangoma FAXstation:

                              @scottalanmiller said in Fax: Sangoma FAXstation:

                              @dashrender said in Fax: Sangoma FAXstation:

                              @scottalanmiller said in Fax: Sangoma FAXstation:

                              @dashrender said in Fax: Sangoma FAXstation:

                              @fateknollogee said in Fax: Sangoma FAXstation:

                              Believe me, I wish faxing would just go away...
                              Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                              If only direct messaging would really work.

                              What do you mean? It works really well.

                              You're probably right from a pure tech solution (here is info on Direct Messaging - https://www.healthit.gov/policy-researchers-implementers/direct-project).
                              But like HL7, DM rarely ever seems to just work. Those using it have to create convertors to get data into different systems.

                              We get DMs now and then, and they don't integrate correctly into our system without intervention.

                              But there are SO many ways to handle this. If you want centralized, you have big players like Google. If you want peer to peer, that's all email is.

                              DM is based on email. There are "trusted" email hosts that EHR vendors have on a list. They then send emails to those trusted email addresses with XML data to send data between EHRs.

                              Right, so we have that and it is solid. Seems like we have a good, working solution today that is way beyond fax. Partially because it has a data interexchange format that fax cannot support.

                              The lack of data flowing without vendors charging hundreds or thousands is the issue here.

                              Except nothing needs to be charged. The data is ready and there today. Zero need for anyone to charge anything. This is a solved problem, that doctors refuse is just doctors refusing.

                              I'm confused - if a clinic with Epic sends a DM to me today, my system doesn't know how to interrupt the data in a meaningful way. Instead my vendor has to write an inbound parser.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender
                                last edited by

                                If DM was literally just transferring an image file (like a fax) then yeah.. there would be no issue, the receiver would just be on the hook for attaching the image to the correct patient, assuming OCR couldn't figure it out.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @dashrender said in Fax: Sangoma FAXstation:

                                  @scottalanmiller said in Fax: Sangoma FAXstation:

                                  @dashrender said in Fax: Sangoma FAXstation:

                                  @scottalanmiller said in Fax: Sangoma FAXstation:

                                  @dashrender said in Fax: Sangoma FAXstation:

                                  @scottalanmiller said in Fax: Sangoma FAXstation:

                                  @dashrender said in Fax: Sangoma FAXstation:

                                  @scottalanmiller said in Fax: Sangoma FAXstation:

                                  @dashrender said in Fax: Sangoma FAXstation:

                                  @fateknollogee said in Fax: Sangoma FAXstation:

                                  Believe me, I wish faxing would just go away...
                                  Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                                  If only direct messaging would really work.

                                  What do you mean? It works really well.

                                  You're probably right from a pure tech solution (here is info on Direct Messaging - https://www.healthit.gov/policy-researchers-implementers/direct-project).
                                  But like HL7, DM rarely ever seems to just work. Those using it have to create convertors to get data into different systems.

                                  We get DMs now and then, and they don't integrate correctly into our system without intervention.

                                  But there are SO many ways to handle this. If you want centralized, you have big players like Google. If you want peer to peer, that's all email is.

                                  DM is based on email. There are "trusted" email hosts that EHR vendors have on a list. They then send emails to those trusted email addresses with XML data to send data between EHRs.

                                  Right, so we have that and it is solid. Seems like we have a good, working solution today that is way beyond fax. Partially because it has a data interexchange format that fax cannot support.

                                  The lack of data flowing without vendors charging hundreds or thousands is the issue here.

                                  Except nothing needs to be charged. The data is ready and there today. Zero need for anyone to charge anything. This is a solved problem, that doctors refuse is just doctors refusing.

                                  I'm confused - if a clinic with Epic sends a DM to me today, my system doesn't know how to interrupt the data in a meaningful way. Instead my vendor has to write an inbound parser.

                                  Right, but anyone can write an XML parser. You could hire people to do that in no time even if you had to do it yourself. XML is trivial to parse, tools do that for you, and the amount of data that you need to grab from it can't have that many fields. Even if it were a few hundreds, you are talking about barely any effort at all to write your own parser.

                                  We do this for the logistics industry. This is the stuff you give to interns.

                                  1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @dashrender said in Fax: Sangoma FAXstation:

                                    If DM was literally just transferring an image file (like a fax) then yeah.. there would be no issue, the receiver would just be on the hook for attaching the image to the correct patient, assuming OCR couldn't figure it out.

                                    It's the XML that is easiest.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Fax: Sangoma FAXstation:

                                      @dashrender said in Fax: Sangoma FAXstation:

                                      If DM was literally just transferring an image file (like a fax) then yeah.. there would be no issue, the receiver would just be on the hook for attaching the image to the correct patient, assuming OCR couldn't figure it out.

                                      It's the XML that is easiest.

                                      Well, the only thing I can figure is that there is no agreement currently in place for the name of fields or some other some stupid thing.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @dashrender said in Fax: Sangoma FAXstation:

                                        @scottalanmiller said in Fax: Sangoma FAXstation:

                                        @dashrender said in Fax: Sangoma FAXstation:

                                        If DM was literally just transferring an image file (like a fax) then yeah.. there would be no issue, the receiver would just be on the hook for attaching the image to the correct patient, assuming OCR couldn't figure it out.

                                        It's the XML that is easiest.

                                        Well, the only thing I can figure is that there is no agreement currently in place for the name of fields or some other some stupid thing.

                                        THat's a different issue, and one that affects fax, too.

                                        DashrenderD 2 Replies Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          How many standards are tehre? Converting from one to another, if it is all medical data and XML, remains trivial. That makes it a bit more work, but still not much.

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Fax: Sangoma FAXstation:

                                            How many standards are tehre? Converting from one to another, if it is all medical data and XML, remains trivial. That makes it a bit more work, but still not much.

                                            There's a different standard for every type of EHR. I wonder if they intentionally name their fields something different just to cause this issue.

                                            If you output to HL7, and my system understands how to read HL7 input, my system shouldn't need any type of convertor. Yet the last two EHRs I've worked with both require special connectors for every connection we make to another vendors system (even though everyone claims they are transmitting in HL7).

                                            I just don't understand why we have these issues.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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