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    Fax: Sangoma FAXstation

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    • scottalanmillerS
      scottalanmiller @FATeknollogee
      last edited by

      @fateknollogee said in Fax: Sangoma FAXstation:

      @scottalanmiller What solution does NTG use for faxing?

      Nothing, we just discussed it like two days ago, we have literally zero faxing needs and have no way to send a traditional fax. But as we only need to do it once a year or so, we normally can find some way to do it easily - just emailing something to @Dashrender to fax, for example.

      Being a tech firm, faxing really has no reason to come up.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        By just discussed it two days ago, I mean the team internally. We wanted to test a fax for something and no one even has a fax machine to test with. No matter what we do, it originates on a computer as we've been paperless for over a decade.

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @scottalanmiller
          last edited by

          @scottalanmiller said in Fax: Sangoma FAXstation:

          @jaredbusch said in Fax: Sangoma FAXstation:

          @scottalanmiller but the points @Dashrender are referencing are specific to his case. He has never stated otherwise.

          I was responding to him saying that he didn't understand these solutions. As if they had no reason to exist.

          I get why you see what I said to say that, but that's an extreme version of what I was saying. Sure, those other solutions have their place. But as noted, they would significantly increase our costs.

          1 Reply Last reply Reply Quote 0
          • FATeknollogeeF
            FATeknollogee
            last edited by

            Believe me, I wish faxing would just go away...
            Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

            DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
            • DashrenderD
              Dashrender
              last edited by

              In my office, we are going to look at having our EHR company receive all faxes directly. This would remote the upload process we currently have - move onto associated incoming faxes to the correct patient, etc. Non patient faxes would then be downloaded from our EHR and distributed internally.
              At that point we could move to worrying about outbound only faxes, and one of these solutions might work, at minimum, we could reduce to a single faxline.

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @FATeknollogee
                last edited by

                @fateknollogee said in Fax: Sangoma FAXstation:

                Believe me, I wish faxing would just go away...
                Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                If only direct messaging would really work.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @FATeknollogee
                  last edited by

                  @fateknollogee said in Fax: Sangoma FAXstation:

                  Believe me, I wish faxing would just go away...
                  Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                  One of the many reasons that I don't trust doctors. Intentionaly insecure, inefficient... doing things that would be considered incompetent and unprofessional in any other field.

                  DashrenderD 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @dashrender said in Fax: Sangoma FAXstation:

                    @fateknollogee said in Fax: Sangoma FAXstation:

                    Believe me, I wish faxing would just go away...
                    Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                    If only direct messaging would really work.

                    What do you mean? It works really well.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @scottalanmiller
                      last edited by

                      @scottalanmiller said in Fax: Sangoma FAXstation:

                      @fateknollogee said in Fax: Sangoma FAXstation:

                      Believe me, I wish faxing would just go away...
                      Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                      One of the many reasons that I don't trust doctors. Intentionaly insecure, inefficient... doing things that would be considered incompetent and unprofessional in any other field.

                      You can't just saddle this on medicine.. Lawyers seem stuck here too. Perhaps not as bad as medicine.

                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @dashrender said in Fax: Sangoma FAXstation:

                        @scottalanmiller said in Fax: Sangoma FAXstation:

                        @fateknollogee said in Fax: Sangoma FAXstation:

                        Believe me, I wish faxing would just go away...
                        Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                        One of the many reasons that I don't trust doctors. Intentionaly insecure, inefficient... doing things that would be considered incompetent and unprofessional in any other field.

                        You can't just saddle this on medicine.. Lawyers seem stuck here too. Perhaps not as bad as medicine.

                        Yeah, but you don't have HIPAA to protect a lawyer. You catch a lawyer doing this with your data, you've got them in court. A doctor has HIPAA to justify not following industrial minimal standards.

                        That said, I've never seen a lawyer do this and, unlike doctors, you can just drop a lawyer. Lawyers aren't a monopoly.

                        DashrenderD 2 Replies Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said in Fax: Sangoma FAXstation:

                          @dashrender said in Fax: Sangoma FAXstation:

                          @fateknollogee said in Fax: Sangoma FAXstation:

                          Believe me, I wish faxing would just go away...
                          Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                          If only direct messaging would really work.

                          What do you mean? It works really well.

                          You're probably right from a pure tech solution (here is info on Direct Messaging - https://www.healthit.gov/policy-researchers-implementers/direct-project).
                          But like HL7, DM rarely ever seems to just work. Those using it have to create convertors to get data into different systems.

                          We get DMs now and then, and they don't integrate correctly into our system without intervention.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @dashrender said in Fax: Sangoma FAXstation:

                            @scottalanmiller said in Fax: Sangoma FAXstation:

                            @dashrender said in Fax: Sangoma FAXstation:

                            @fateknollogee said in Fax: Sangoma FAXstation:

                            Believe me, I wish faxing would just go away...
                            Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                            If only direct messaging would really work.

                            What do you mean? It works really well.

                            You're probably right from a pure tech solution (here is info on Direct Messaging - https://www.healthit.gov/policy-researchers-implementers/direct-project).
                            But like HL7, DM rarely ever seems to just work. Those using it have to create convertors to get data into different systems.

                            We get DMs now and then, and they don't integrate correctly into our system without intervention.

                            But there are SO many ways to handle this. If you want centralized, you have big players like Google. If you want peer to peer, that's all email is.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @scottalanmiller
                              last edited by

                              @scottalanmiller said in Fax: Sangoma FAXstation:

                              @dashrender said in Fax: Sangoma FAXstation:

                              @scottalanmiller said in Fax: Sangoma FAXstation:

                              @fateknollogee said in Fax: Sangoma FAXstation:

                              Believe me, I wish faxing would just go away...
                              Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                              One of the many reasons that I don't trust doctors. Intentionaly insecure, inefficient... doing things that would be considered incompetent and unprofessional in any other field.

                              You can't just saddle this on medicine.. Lawyers seem stuck here too. Perhaps not as bad as medicine.

                              Yeah, but you don't have HIPAA to protect a lawyer. You catch a lawyer doing this with your data, you've got them in court. A doctor has HIPAA to justify not following industrial minimal standards.

                              That said, I've never seen a lawyer do this and, unlike doctors, you can just drop a lawyer. Lawyers aren't a monopoly.

                              Other than emergent situations, you can drop a doctor. It's very likely that a fax will be relied upon during an emergent situation.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @scottalanmiller
                                last edited by

                                @scottalanmiller said in Fax: Sangoma FAXstation:

                                @dashrender said in Fax: Sangoma FAXstation:

                                @scottalanmiller said in Fax: Sangoma FAXstation:

                                @dashrender said in Fax: Sangoma FAXstation:

                                @fateknollogee said in Fax: Sangoma FAXstation:

                                Believe me, I wish faxing would just go away...
                                Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                                If only direct messaging would really work.

                                What do you mean? It works really well.

                                You're probably right from a pure tech solution (here is info on Direct Messaging - https://www.healthit.gov/policy-researchers-implementers/direct-project).
                                But like HL7, DM rarely ever seems to just work. Those using it have to create convertors to get data into different systems.

                                We get DMs now and then, and they don't integrate correctly into our system without intervention.

                                But there are SO many ways to handle this. If you want centralized, you have big players like Google. If you want peer to peer, that's all email is.

                                DM is based on email. There are "trusted" email hosts that EHR vendors have on a list. They then send emails to those trusted email addresses with XML data to send data between EHRs.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @dashrender said in Fax: Sangoma FAXstation:

                                  @scottalanmiller said in Fax: Sangoma FAXstation:

                                  @dashrender said in Fax: Sangoma FAXstation:

                                  @scottalanmiller said in Fax: Sangoma FAXstation:

                                  @fateknollogee said in Fax: Sangoma FAXstation:

                                  Believe me, I wish faxing would just go away...
                                  Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                                  One of the many reasons that I don't trust doctors. Intentionaly insecure, inefficient... doing things that would be considered incompetent and unprofessional in any other field.

                                  You can't just saddle this on medicine.. Lawyers seem stuck here too. Perhaps not as bad as medicine.

                                  Yeah, but you don't have HIPAA to protect a lawyer. You catch a lawyer doing this with your data, you've got them in court. A doctor has HIPAA to justify not following industrial minimal standards.

                                  That said, I've never seen a lawyer do this and, unlike doctors, you can just drop a lawyer. Lawyers aren't a monopoly.

                                  Other than emergent situations, you can drop a doctor. It's very likely that a fax will be relied upon during an emergent situation.

                                  That makes sense, but for loads of people, the use of a doctor is always in an emergency. I can honestly say that I've not used one short of an emergency in ~20 years.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @dashrender said in Fax: Sangoma FAXstation:

                                    @scottalanmiller said in Fax: Sangoma FAXstation:

                                    @dashrender said in Fax: Sangoma FAXstation:

                                    @scottalanmiller said in Fax: Sangoma FAXstation:

                                    @dashrender said in Fax: Sangoma FAXstation:

                                    @fateknollogee said in Fax: Sangoma FAXstation:

                                    Believe me, I wish faxing would just go away...
                                    Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                                    If only direct messaging would really work.

                                    What do you mean? It works really well.

                                    You're probably right from a pure tech solution (here is info on Direct Messaging - https://www.healthit.gov/policy-researchers-implementers/direct-project).
                                    But like HL7, DM rarely ever seems to just work. Those using it have to create convertors to get data into different systems.

                                    We get DMs now and then, and they don't integrate correctly into our system without intervention.

                                    But there are SO many ways to handle this. If you want centralized, you have big players like Google. If you want peer to peer, that's all email is.

                                    DM is based on email. There are "trusted" email hosts that EHR vendors have on a list. They then send emails to those trusted email addresses with XML data to send data between EHRs.

                                    Right, so we have that and it is solid. Seems like we have a good, working solution today that is way beyond fax. Partially because it has a data interexchange format that fax cannot support.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Fax: Sangoma FAXstation:

                                      @dashrender said in Fax: Sangoma FAXstation:

                                      @scottalanmiller said in Fax: Sangoma FAXstation:

                                      @fateknollogee said in Fax: Sangoma FAXstation:

                                      Believe me, I wish faxing would just go away...
                                      Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                                      One of the many reasons that I don't trust doctors. Intentionaly insecure, inefficient... doing things that would be considered incompetent and unprofessional in any other field.

                                      You can't just saddle this on medicine.. Lawyers seem stuck here too. Perhaps not as bad as medicine.

                                      Yeah, but you don't have HIPAA to protect a lawyer. You catch a lawyer doing this with your data, you've got them in court. A doctor has HIPAA to justify not following industrial minimal standards.

                                      That said, I've never seen a lawyer do this and, unlike doctors, you can just drop a lawyer. Lawyers aren't a monopoly.

                                      I'm not really sure how HIPAA protects doctors here either - Faxing I don't think is specifically listed as an acceptable delivery/receipt mechanism.

                                      scottalanmillerS 2 Replies Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @dashrender said in Fax: Sangoma FAXstation:

                                        @scottalanmiller said in Fax: Sangoma FAXstation:

                                        @dashrender said in Fax: Sangoma FAXstation:

                                        @scottalanmiller said in Fax: Sangoma FAXstation:

                                        @fateknollogee said in Fax: Sangoma FAXstation:

                                        Believe me, I wish faxing would just go away...
                                        Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                                        One of the many reasons that I don't trust doctors. Intentionaly insecure, inefficient... doing things that would be considered incompetent and unprofessional in any other field.

                                        You can't just saddle this on medicine.. Lawyers seem stuck here too. Perhaps not as bad as medicine.

                                        Yeah, but you don't have HIPAA to protect a lawyer. You catch a lawyer doing this with your data, you've got them in court. A doctor has HIPAA to justify not following industrial minimal standards.

                                        That said, I've never seen a lawyer do this and, unlike doctors, you can just drop a lawyer. Lawyers aren't a monopoly.

                                        I'm not really sure how HIPAA protects doctors here either - Faxing I don't think is specifically listed as an acceptable delivery/receipt mechanism.

                                        It's been established as a de facto excusable insecure methodology. For all intents and purposes, that's why HIPAA exists, to protect doctors from being held to what would otherwise be industry and professional standards.

                                        1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller @Dashrender
                                          last edited by

                                          @dashrender said in Fax: Sangoma FAXstation:

                                          Faxing I don't think is specifically listed as an acceptable delivery/receipt mechanism.

                                          AFAIK nothing is listed explicetly. But until someone with a LOT of money starts suing doctors, they've worked to establish it as acceptable when no other industry would accept data being sent that way. This is because doctors don't risk their own data that way, they risk patient data.

                                          1 Reply Last reply Reply Quote 1
                                          • DashrenderD
                                            Dashrender @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Fax: Sangoma FAXstation:

                                            @dashrender said in Fax: Sangoma FAXstation:

                                            @scottalanmiller said in Fax: Sangoma FAXstation:

                                            @dashrender said in Fax: Sangoma FAXstation:

                                            @scottalanmiller said in Fax: Sangoma FAXstation:

                                            @dashrender said in Fax: Sangoma FAXstation:

                                            @fateknollogee said in Fax: Sangoma FAXstation:

                                            Believe me, I wish faxing would just go away...
                                            Unfortunately, folks in the medical field love to fax...it's like they're stuck in a bad dream.

                                            If only direct messaging would really work.

                                            What do you mean? It works really well.

                                            You're probably right from a pure tech solution (here is info on Direct Messaging - https://www.healthit.gov/policy-researchers-implementers/direct-project).
                                            But like HL7, DM rarely ever seems to just work. Those using it have to create convertors to get data into different systems.

                                            We get DMs now and then, and they don't integrate correctly into our system without intervention.

                                            But there are SO many ways to handle this. If you want centralized, you have big players like Google. If you want peer to peer, that's all email is.

                                            DM is based on email. There are "trusted" email hosts that EHR vendors have on a list. They then send emails to those trusted email addresses with XML data to send data between EHRs.

                                            Right, so we have that and it is solid. Seems like we have a good, working solution today that is way beyond fax. Partially because it has a data interexchange format that fax cannot support.

                                            The lack of data flowing without vendors charging hundreds or thousands is the issue here.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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