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    Separating IT from the Bench

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    • scottalanmillerS
      scottalanmiller @BRRABill
      last edited by

      @BRRABill said in Separating IT from the Bench:

      @scottalanmiller

      Where do you peg SEO? It's a bit of tech, a bit of marketing, a bit of business...

      Not really. SEO is pure marketing. There is no tech or business in it.

      BRRABillB 1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @Kelly
        last edited by

        @Kelly said in Separating IT from the Bench:

        @scottalanmiller said in Separating IT from the Bench:

        @Kelly said in Separating IT from the Bench:

        If you were to tell someone that handles enterprise systems and infrastructure that they're just glorified bench workers on a larger scale they would be offended at the characterization.

        I think the "glorified" bit is the issue. If you pointed out that they do the same job but on an enterprise scale they'd either just acknowledge that that is true or admit that they are ashamed of their job. It's not that they are glorified, it can be a hard and rewarding job. It's just not IT.

        Accountants aren't offended when you tell them that they just do math. Or that they aren't IT. That bench people often feel that way (I've never had professional bench people act that way, though) is weird. Why do a job that you are ashamed of, and what shame is there in being technical?

        You appear to be missing the point. It isn't their work that they might object to, but the pejorative appellation your proposing applying to it. An accountant would object if you said that all they are is a glorified calculator.

        It's only pejorative if they feel that way about the work, though. To make the accountant sound bad, you have to use the word glorified. I'm not calling them glorified bench, I'm calling them bench. Call an accountant a calculator and that's actually the old term for the accounting job. Nothing wrong with that.

        1 Reply Last reply Reply Quote 0
        • BRRABillB
          BRRABill @scottalanmiller
          last edited by

          @scottalanmiller said in Separating IT from the Bench:

          @BRRABill said in Separating IT from the Bench:

          @scottalanmiller

          Where do you peg SEO? It's a bit of tech, a bit of marketing, a bit of business...

          Not really. SEO is pure marketing. There is no tech or business in it.

          So the editing of the pages is marketing? The use of tracking codes, etc.?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            The term "glorified" is pejorative. Saying someone is at the top of a specific profession, is not.

            A CIO is a top level IT person, not a glorified one.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @BRRABill
              last edited by

              @BRRABill said in Separating IT from the Bench:

              @scottalanmiller said in Separating IT from the Bench:

              @BRRABill said in Separating IT from the Bench:

              @scottalanmiller

              Where do you peg SEO? It's a bit of tech, a bit of marketing, a bit of business...

              Not really. SEO is pure marketing. There is no tech or business in it.

              So the editing of the pages is marketing? The use of tracking codes, etc.?

              Absolutely.

              BRRABillB 1 Reply Last reply Reply Quote 1
              • BRRABillB
                BRRABill @scottalanmiller
                last edited by

                @scottalanmiller said in Separating IT from the Bench:

                @BRRABill said in Separating IT from the Bench:

                @scottalanmiller said in Separating IT from the Bench:

                @BRRABill said in Separating IT from the Bench:

                @scottalanmiller

                Where do you peg SEO? It's a bit of tech, a bit of marketing, a bit of business...

                Not really. SEO is pure marketing. There is no tech or business in it.

                So the editing of the pages is marketing? The use of tracking codes, etc.?

                Absolutely.

                So marketers are responsible for programming websites? That seem like a IT -related job to me.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @BRRABill
                  last edited by

                  @BRRABill said in Separating IT from the Bench:

                  @scottalanmiller said in Separating IT from the Bench:

                  @BRRABill said in Separating IT from the Bench:

                  @scottalanmiller said in Separating IT from the Bench:

                  @BRRABill said in Separating IT from the Bench:

                  @scottalanmiller

                  Where do you peg SEO? It's a bit of tech, a bit of marketing, a bit of business...

                  Not really. SEO is pure marketing. There is no tech or business in it.

                  So the editing of the pages is marketing? The use of tracking codes, etc.?

                  Absolutely.

                  So marketers are responsible for programming websites? That seem like a IT -related job to me.

                  1. IT doesn't program websites either, that's engineering.
                  2. We don't program websites for SEO.
                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by scottalanmiller

                    Departments involved in a common websites:

                    • IT runs the web infrastructure.
                    • Engineering makes the content management platform.
                    • Design makes the website for marketing.
                    • Marketing designates web content (which results in SEO.)
                    • Sales talks to customers that the website attracts.
                    1 Reply Last reply Reply Quote 2
                    • EddieJenningsE
                      EddieJennings @scottalanmiller
                      last edited by EddieJennings

                      @scottalanmiller said in Separating IT from the Bench:

                      Example:

                      IT/BI: Decide on a server that works for the business. Decide on a hypervisor that meets business needs. Install hypervisor on server with settings chosen in consideration of the business needs. Operating said equipment to meet business objectives.

                      Bench: Take server, install hypervisor as instructed. Do this without regard for business needs.

                      From the perspective of skill sets, is this example saying IT/BI = Bench skill sets + business acumen?

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @EddieJennings
                        last edited by

                        @EddieJennings said in Separating IT from the Bench:

                        @scottalanmiller said in Separating IT from the Bench:

                        Example:

                        IT/BI: Decide on a server that works for the business. Decide on a hypervisor that meets business needs. Install hypervisor on server with settings chosen in consideration of the business needs. Operating said equipment to meet business objectives.

                        Bench: Take server, install hypervisor as instructed. Do this without regard for business needs.

                        From the perspective of skill sets, is this example saying IT/BI = Bench skill sets + business acumen?

                        Correct

                        1 Reply Last reply Reply Quote 0
                        • EddieJenningsE
                          EddieJennings
                          last edited by

                          Ideally is the depth of knowledge between bench skill sets and business acumen equal?

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @EddieJennings
                            last edited by

                            @EddieJennings said in Separating IT from the Bench:

                            Ideally is the depth of knowledge between bench skill sets and business acumen equal?

                            Ideally both are as deep as possible 🙂 But in reality, the importance of business outweighs tech by quite a bit. This gets more dramatic the higher you get. Entry level is more tech, most of the field is a little more business, by CIO it is nearly pure business.

                            EddieJenningsE 1 Reply Last reply Reply Quote 0
                            • EddieJenningsE
                              EddieJennings @scottalanmiller
                              last edited by EddieJennings

                              @scottalanmiller That's what I figured. This thread has been food for introspection. Much of what I call my own business acumen is really just common sense and logic. Where I find myself deficient is on the bench side: Having the skills / experience to design an VoIP system around FreePBX (thus my recent learning efforts), configuring that CentOS installation to be a production web server or database, etc.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @EddieJennings
                                last edited by

                                @EddieJennings said in Separating IT from the Bench:

                                @scottalanmiller That's what I figured. This thread has been food for introspection. Much of what I call my own business acumen is really more common sense and logic. Where I find myself deficient is on the bench side: Having the skills / experience to design an VoIP system around FreePBX (thus my recent learning efforts), configuring that CentOS installation to be a production web server or database, etc.

                                Business is mostly common sense and basic knowledge. Anyone that understood their high school training is normally pretty well equipped.

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                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Youtube Video

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