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    Unifi switch SFP fiber connections

    IT Discussion
    ubnt unifi unifi switch sfp
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    • DashrenderD
      Dashrender
      last edited by Dashrender

      I have two new Unifi 48 POE 500w switches. They are separated by fiber.

      I had an HP J4858C SFP module that is on the list of can work with Unifi Switches.
      And I purchased a 10Gtek ASF85-25-X2-D via Amazon (contacted the vendor and they verified that it was compatible).

      I plugged in the SFPs, plug in the fiber patch cords ... and nothing.

      After googling for a bit, I found the following command to give me some info on any SFPs in the system.

      Before giving you the command - from the controller I went to the panel for the switch. Follow the numbers in the picture to get to a command prompt on the switch.
      https://i.imgur.com/pBgr7DV.png

      One thing this picture skips is the need to get into the shell once the command line is open. So once it's open, type sh and hit enter. Now you can enter the command

      #ubntbox swctrl -d sfp
      
      Port  Vendor Name      Serial Number    Part Number      Rev  Compliance 
        52  OEM              CSGSXG90047      GLC-SX-MMD       �e   1000SX
      

      and the other one

       Port  Vendor Name      Serial Number    Part Number               Rev  Compliance 
       52     FINISAR CORP.    MY54GY60ZK     FTLF8519P3BNL-PR A      1000SX
      

      It appears that both switches see their SFPs.

      JaredBuschJ Deleted74295D 2 Replies Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Check with @art_of_shred as I think he's worked on this.

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @Dashrender
          last edited by

          @Dashrender said in Unifi switch SFP fiber connections:

          Follow the numbers in the picture to get to a command prompt on the switch.

          Or, you know, just open a normal SSH session to the IP of the switch, but I would hate for you to do something the simple way.

          DashrenderD 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by JaredBusch

            As for your problem, I have no idea.

            1. Never used UniFi anything other than the access points.
            2. Never used SFP on any UBNT product yet.

            The only thing to suggest/recommend is to make sure your controller is updated to current and that you have applied the current firmware to the switch.

            1 Reply Last reply Reply Quote 0
            • Deleted74295D
              Deleted74295 Banned
              last edited by

              I've got Unifi edgeswitches using SFP modules. Cheap and cheerful Startechs. 1GB mind but they were plug and play, no config needed.

              1 Reply Last reply Reply Quote 0
              • Deleted74295D
                Deleted74295 Banned @Dashrender
                last edited by

                @Dashrender said

                And I purchased a 10Gtek ASF85-25-X2-D via Amazon (contacted the vendor and they verified that it was compatible).

                ....Is it within the realms of possibility they lied to you?

                1 Reply Last reply Reply Quote 1
                • DashrenderD
                  Dashrender
                  last edited by

                  So, I ordered a pair of Unifi labeled SFP modules for another project and they arrived today. I swapped out the ones I had for the new ones - NOPE still not working.

                  Now I wonder if I have a cable issue?

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @JaredBusch
                    last edited by

                    @JaredBusch said in Unifi switch SFP fiber connections:

                    @Dashrender said in Unifi switch SFP fiber connections:

                    Follow the numbers in the picture to get to a command prompt on the switch.

                    Or, you know, just open a normal SSH session to the IP of the switch, but I would hate for you to do something the simple way.

                    LOL, I could have done that - but I was already in the console at the time, didn't see the point in opening another window.

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      I have other cables, but they are in use, so I can't try them until after we close.

                      1 Reply Last reply Reply Quote 0
                      • art_of_shredA
                        art_of_shred Banned
                        last edited by

                        Just out of curiosity, do you have the RX and TX lines running parallel instead of swapped at one end?

                        DashrenderD 1 Reply Last reply Reply Quote 2
                        • DashrenderD
                          Dashrender @art_of_shred
                          last edited by

                          @art_of_shred said in Unifi switch SFP fiber connections:

                          Just out of curiosity, do you have the RX and TX lines running parallel instead of swapped at one end?

                          You know I was wondering this myself - but It's no different on this one, than on the HPs I have.. so either the HPs support MDIX and these don't, or I have a cabling issue.

                          art_of_shredA 2 Replies Last reply Reply Quote 0
                          • art_of_shredA
                            art_of_shred Banned @Dashrender
                            last edited by

                            @Dashrender said in Unifi switch SFP fiber connections:

                            @art_of_shred said in Unifi switch SFP fiber connections:

                            Just out of curiosity, do you have the RX and TX lines running parallel instead of swapped at one end?

                            You know I was wondering this myself - but It's no different on this one, than on the HPs I have.. so either the HPs support MDIX and these don't, or I have a cabling issue.

                            So, for example, you have the orange fiber line on the left on end A and it's on the right side on end B? Not trying to sound demeaning or anything, just making sure we're on the same page.

                            1 Reply Last reply Reply Quote 0
                            • art_of_shredA
                              art_of_shred Banned @Dashrender
                              last edited by

                              @Dashrender said in Unifi switch SFP fiber connections:

                              @art_of_shred said in Unifi switch SFP fiber connections:

                              Just out of curiosity, do you have the RX and TX lines running parallel instead of swapped at one end?

                              You know I was wondering this myself - but It's no different on this one, than on the HPs I have.. so either the HPs support MDIX and these don't, or I have a cabling issue.

                              You might be able to get away with not flipping lines on the HP, if it auto-senses and the Unifi doesn't. Just a thought...

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender
                                last edited by

                                I will take pictures, be back in a few.

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @art_of_shred
                                  last edited by

                                  @art_of_shred said in Unifi switch SFP fiber connections:

                                  @Dashrender said in Unifi switch SFP fiber connections:

                                  @art_of_shred said in Unifi switch SFP fiber connections:

                                  Just out of curiosity, do you have the RX and TX lines running parallel instead of swapped at one end?

                                  You know I was wondering this myself - but It's no different on this one, than on the HPs I have.. so either the HPs support MDIX and these don't, or I have a cabling issue.

                                  You might be able to get away with not flipping lines on the HP, if it auto-senses and the Unifi doesn't. Just a thought...

                                  Yeah - this was something I was recently thinking about as well.

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender
                                    last edited by

                                    0_1482449061497_111.png

                                    0_1482449071788_105.png

                                    While my cables themselves are assembled differently, they are both straight through.

                                    1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender
                                      last edited by

                                      The housings don't make it easy to swap them.

                                      1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender
                                        last edited by Dashrender

                                        OK interesting.

                                        I moved one of the cables from a working setup to one of the new switches, and even before I could get it plugged in, the connection indicator on the new switch lit right up!

                                        So... either a bad patch cord or two, or a bad main run.

                                        *edit - well nope.. not bad - I was able to swap the fibers on the long run side and it came right up.

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender
                                          last edited by Dashrender

                                          ba leted.

                                          dafyreD 1 Reply Last reply Reply Quote 1
                                          • dafyreD
                                            dafyre @Dashrender
                                            last edited by

                                            @Dashrender said in Unifi switch SFP fiber connections:

                                            And the verdict is in. The main line between buildings is bad. 😞

                                            Are you adding an additional switch or replacing one?

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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