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    Disable DND in Elastix

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    • AlyRagabA
      AlyRagab @gjacobse
      last edited by

      @gjacobse i did " database put DND 1000 " and this will put the DND and the extension will not receive any call then if i " database del DND 1000 " the DND i have put will be removed then the extension will receive calls normally.
      so what i am looking for is to prevent any extension from using the DND.

      gjacobseG 1 Reply Last reply Reply Quote 0
      • coliverC
        coliver
        last edited by

        If you removed the DND extension then they shouldn't be able to go into it. That being said some phone models have their own DND implemented at the phone level.

        1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          So you want to completely disable the DND function on the phone system.

          Not at the phone.

          AlyRagabA 1 Reply Last reply Reply Quote 0
          • gjacobseG
            gjacobse @AlyRagab
            last edited by

            @AlyRagab said in Disable DND in Elastix:

            @gjacobse i did " database put DND 1000 " and this will put the DND and the extension will not receive any call then if i " database del DND 1000 " the DND i have put will be removed then the extension will receive calls normally.
            so what i am looking for is to prevent any extension from using the DND.

            If what want to turn it on you would (as I understand the format) use:

            database put DND 1000 yes
            

            To turn it off:

            database del DND 1000
            
            1 Reply Last reply Reply Quote 0
            • AlyRagabA
              AlyRagab @DustinB3403
              last edited by

              @DustinB3403 i have disabled it from the system .. but now it seems that the feature should be deactivated from the phone device too.

              DustinB3403D 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by

                Just as something cool... top page already.

                0_1466598045116_chrome_2016-06-22_08-20-18.png

                1 Reply Last reply Reply Quote 1
                • DustinB3403D
                  DustinB3403 @AlyRagab
                  last edited by

                  @AlyRagab said in Disable DND in Elastix:

                  @DustinB3403 i have disabled it from the system .. but now it seems that the feature should be deactivated from the phone device too.

                  OK that's odd you have it disabled at the system level and the endpoints can still enable it.

                  coliverC 1 Reply Last reply Reply Quote 0
                  • coliverC
                    coliver @DustinB3403
                    last edited by

                    @DustinB3403 said in Disable DND in Elastix:

                    @AlyRagab said in Disable DND in Elastix:

                    @DustinB3403 i have disabled it from the system .. but now it seems that the feature should be deactivated from the phone device too.

                    OK that's odd you have it disabled at the system level and the endpoints can still enable it.

                    Yes, I know for Yealink phones it is built into the device itself.

                    DustinB3403D 1 Reply Last reply Reply Quote 1
                    • DustinB3403D
                      DustinB3403 @coliver
                      last edited by DustinB3403

                      @coliver said in Disable DND in Elastix:

                      @DustinB3403 said in Disable DND in Elastix:

                      @AlyRagab said in Disable DND in Elastix:

                      @DustinB3403 i have disabled it from the system .. but now it seems that the feature should be deactivated from the phone device too.

                      OK that's odd you have it disabled at the system level and the endpoints can still enable it.

                      Yes, I know for Yealink phones it is built into the device itself.

                      That is what I was thinking as well, which means the only way to remove the function from the end points, would be to modify every endpoint and disable it at the device level in the system.

                      1 Reply Last reply Reply Quote 1
                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        Yealink phones can have the feature disabled easily via config.

                        # disable DND
                        features.dnd.allow = 1
                        # enable DND
                        features.dnd.allow = 0
                        

                        Yes that seems backwards. The syntax might vary for your specific model.

                        1 Reply Last reply Reply Quote 1
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          Depending on the model of phone, the DND button is a softkey and you can just change the button to something else.

                          1 Reply Last reply Reply Quote 2
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