Disable DND in Elastix

AlyRagab

Dears,
i need to disable the " Dont Disturb " DND Feature in Elastix Server. i mean from the Server side,i have deactivated it from the feature code but it seems that it is still activated,any help ?
Thanks

gjacobse

@AlyRagab
I am not certain this will work, but give this a try:

Toggle Switch for DND
DND is stored in the asterisk DB. To switch off DND for extension 1000, for example, you would type at the asterisk CLI:

database del DND 1000
Similarly, to turn DND on for extension 1000, you would type:
database put DND 1000 <any value> (like YES, ON, 1, etc.)

AlyRagab

@gjacobse i did " database put DND 1000 " and this will put the DND and the extension will not receive any call then if i " database del DND 1000 " the DND i have put will be removed then the extension will receive calls normally.
so what i am looking for is to prevent any extension from using the DND.

coliver

If you removed the DND extension then they shouldn't be able to go into it. That being said some phone models have their own DND implemented at the phone level.

DustinB3403

So you want to completely disable the DND function on the phone system.

Not at the phone.

gjacobse

@AlyRagab said in Disable DND in Elastix:

@gjacobse i did " database put DND 1000 " and this will put the DND and the extension will not receive any call then if i " database del DND 1000 " the DND i have put will be removed then the extension will receive calls normally.
so what i am looking for is to prevent any extension from using the DND.

If what want to turn it on you would (as I understand the format) use:

database put DND 1000 yes

To turn it off:

database del DND 1000

AlyRagab

@DustinB3403 i have disabled it from the system .. but now it seems that the feature should be deactivated from the phone device too.

DustinB3403

Just as something cool... top page already.

DustinB3403

@AlyRagab said in Disable DND in Elastix:

@DustinB3403 i have disabled it from the system .. but now it seems that the feature should be deactivated from the phone device too.

OK that's odd you have it disabled at the system level and the endpoints can still enable it.

coliver

@DustinB3403 said in Disable DND in Elastix:

@AlyRagab said in Disable DND in Elastix:

@DustinB3403 i have disabled it from the system .. but now it seems that the feature should be deactivated from the phone device too.

OK that's odd you have it disabled at the system level and the endpoints can still enable it.

Yes, I know for Yealink phones it is built into the device itself.

DustinB3403

@coliver said in Disable DND in Elastix:

@DustinB3403 said in Disable DND in Elastix:

@AlyRagab said in Disable DND in Elastix:

@DustinB3403 i have disabled it from the system .. but now it seems that the feature should be deactivated from the phone device too.

OK that's odd you have it disabled at the system level and the endpoints can still enable it.

Yes, I know for Yealink phones it is built into the device itself.

That is what I was thinking as well, which means the only way to remove the function from the end points, would be to modify every endpoint and disable it at the device level in the system.

JaredBusch

Yealink phones can have the feature disabled easily via config.

# disable DND
features.dnd.allow = 1
# enable DND
features.dnd.allow = 0

Yes that seems backwards. The syntax might vary for your specific model.

JaredBusch

Depending on the model of phone, the DND button is a softkey and you can just change the button to something else.