@scottalanmiller Yeah. If I have 510 on my DCs, DNS works fine for my entire network. Later builds have really screwed me. And the gateway has never worked.

@dafyre Yeah, I am aware of that, as well. Thanks.

@Dashrender I am attempting to use it for remote devices only and use their gateway feature to allow access to certain servers from those remote locations. You only have to install the client on DNS/DC servers and those clients that you want to provide access to. For the gateway, it needs to be ubuntu or centos. Pertino, in intent, is perfect for what I am trying to do. In practice it doesn't seem to do much of anything correctly.

@hubtechagain said:

yeah, i've never not had issues with it. for atleast a year or so now.

Bummer. I kept seeing everyone in SW always say how great it was and easy it is, blah blah blah. I am starting to think the greatness aspect is a thing of the past. If I can't get this thing dialed in by the end of next week, then I am just going to ask for a refund and look into another way to provide VPN services. Kinda bummed about this.

@Dashrender

@Dashrender said:

@FATeknollogee said:

@Dashrender said:

Oh i agree - and I'm trying to do the same, and I've already one it for one client.

Same question for you @Dashrender What is your "AD"?

Personally I have a Windows 2012R2 onsite AD system. VM's of course.

Same here.

Now the engineers want me to install the 528 client again on my DCs, which caused name resolution issues where the DNS/DC stops responding to requests, as well as preventing dynamic host record updates. They say that there are better logging options in it. I guess I can setup an isolated lab but this is just taking way too much time and effort for something that was supposed to work out of the box and does in 510.

And that is not even the gateway feature! We are moving backward!

@scottalanmiller said:

@wrx7m said:

@IRJ I know that they were acquired some time last year. From what I understand the tech support team that existed prior to the acquisition was let go and now Cradlepoint is handling everything and have trained their staff on some of the features but not the gateway.

Most everyone that I knew there has disappeared since the acquisition, definitively.

Bummer. How many people would you say it was? I was also told that the engineers were kept on.

@IRJ said:

Everytime I install it on a Linux system, it's like opening a box of chocolates. I never know what I am going to find inside. Usually it does some weird stuff and a combination of smashing keyboards against the wall, uninstalling/reinstalling, and Native American rain dancing makes it work

Uninstall/reinstall - Check
Smash KB against the wall - Check
Native American rain dancing is what I was missing...

@scottalanmiller said:

ZeroTier has shaken up the SDN market there rather significantly.

Yeah, I was trying it out with their hosted option but I need the DNS to work and a better gateway implementation.

Edit: Pretty much what I need Pertino to do ATM, LOL

@IRJ I know that they were acquired some time last year. From what I understand the tech support team that existed prior to the acquisition was let go and now Cradlepoint is handling everything and have trained their staff on some of the features but not the gateway.

I have been having a heck of a time getting Pertino off the ground here. I trailed it last year and it worked fine. When I finally get purchase approval, I can't get it to work. It is one thing after the next.

Problem:
I tried using apt-get on an ubuntu server and the installer would fail. Although, now apt-get is working.

Solution:
Download the .deb package and install it manually.

Problem:
Installed 520 on my DCs. That caused a nightmare for me. Pertino prevented the dynamic records updating somehow but since I installed it on Friday and came back Monday, I didn't realize what was happening. All the systems that had gotten new DHCP addresses and so I would try connecting to a machine that has nothing to do with Pertino (on my LAN) via hostname and started seeing crossed records/IP addresses. It took me several hours to realize it was Pertino that was causing the problems. Uninstall Pertino client from the DCs and DNS records started updating as clients' IPs changed. This problem still exists in version 528, which was released last night.

Solution:
Pertino support sent me links for the 510 client and installed on all my DCs.

Problem:
Can't get traffic to flow through the pertino gateway feature

Solution:
TBD. I have been working with Pertino support for almost 3 weeks and have not been able to get this working. I have torn down and built a couple Ubuntu server VMs at least 10 times in different versions and also Centos in different versions. Nothing has worked.

@Dashrender Right, just seeing if people were using anything in addition to it. So as far as the POE pass-through... What do I need to get to power a UAC AP?

@Dashrender How much is the tax?

I think I am going to pull the trigger on the ERX. Are you guys running a separate firewall?

@Dashrender said:

@NattNatt said:

Huh? The TV's..?

https://en.wikipedia.org/wiki/Television_licensing_in_the_United_Kingdom

You have to pay a tax based on the number of TVs in your house. They can audit you at will if they don't think you're being legit about it.

Wow. Big brother style!

@coliver said:

@wrx7m said:

@Minion-Queen said:

I like my Asus monitor it's pretty nice.

All I buy for our office. I must have purchased 150 over the past few years. Only had 3 crap out just after the 3-year warranty.

I've always had good luck with them. I generally buy Asus when looking for quality and Acer when I need something cheap.

I try to avoid cheap 5 and a half years ago, when I first started here, the sales personnel were issued acer netbooks that they got from the AT&T store! 1GB of RAM running Windows 7 home. SMH. I was very popular when I started rolling out the Lenovo ThinkPads with 8GB of RAM.

@Carnival-Boy said:

Freshdesk is awesome. Support is ok, reasonably quick (for free), but I don't think English is their first language.

My main concern with any hosted solution like this is how do you backup your data? It doesn't look like you can. You can export tickets to a CSV file, but you're severely limited as to how much data will fit in a CSV file, so that's not a backup.

I am interested as well. Our customer-facing tech support department started using freshdesk last summer with mixed results. Their tech support has been pretty responsive to them in terms of feature requests. They also use the call center option (not sure what they call it) but a feature they didn't have was picking up other calls while you already had one active. Apparently, they have added the capability as of last week. I don't support any of this, the tech support manager wanted this so he gets to interact with them. I only had to setup the DNS, SSL and phone system redirecting from on-premise to freshdesk.

@Minion-Queen said:

I like my Asus monitor it's pretty nice.

All I buy for our office. I must have purchased 150 over the past few years. Only had 3 crap out just after the 3-year warranty.

@Dashrender said:

@NattNatt said:

@DustinB3403 said:

@Dashrender That seems insane that every Modem/ Router provider would be creating a custom account that the ISP could use to access a personally owned device..

And (from the UK point of view) certainly a legal grey area at best...

Well the ISPs in the US certainly didn't like when home routers first came out - I heard grumblings about trying to make it illegal - luckily it never went anywhere.
The ISPs were more missed because two computers (or more) would use more bandwidth, and by using a router they weren't selling you another IP.

I remember that. They were advertising connections and said they were for 1 computer and you had to pay for additional devices.

@johnhooks said:

The cable company in FL had an ONT in the garage. So the fiber went directly in the garage and then you could plug your router into the ONT.

Verizon FiOS is the same way. Just remember to release your DHCP lease (if you don't have a static) when replacing their equipment, otherwise you will have to go online and run the troubleshooting wizard that will reset it for you.