@JasGot said in Slack? What is it?:
I am looking at Slack for a customer. I've never used or seen it. I hear about it all the time, and I know many people here use it regularly.
The sole purpose for looking at Slack for this customer is to send appointment reminder vis SMS using Skyetel's "Postcards for Slack" feature.
Has anyone done this? Is it a good option, or should I be looking at other options?
Do they want to start using a dedicated chat app?
If yes, have they evaluated options besides Slack? (RocketChat, etc.)
Slack IS NOT SMS. If they want to send reminders via SMS, just use Postcards. No reason to introduce more complexity than needed.
Edit: That all assumes you have input instead of being told to just do it.