@scottalanmiller said in bitlocker suddenly enabled:
@PhlipElder said in bitlocker suddenly enabled:
@pattonb said in bitlocker suddenly enabled:
greetings, I have a user that claims on his recently purchased lenovo laptop, that he started it up and is now asking for the bitlocker key. I have checked his Microsoft account, and there has not been any bitlocker keys used or saved. Is this a matter of a user inadvertently enabling bitlocker or............ ?
Recent Windows Update is the culprit. The catch is, to remove it one needs to get in to the OS partition in order to remove it.
Seriously? What the heck. What triggers it getting deployed?
It looks like there are a few separate issues then?
- Problem1: The BitLocker recovery key was required at boot.
- Cause: Windows update issue.
- Problem2: BitLocker is enabled and shouldn't have been, or was unexpectedly enabled.
- Cause1: May be a managed (or unmanaged ^_^) policy enabling it.
- Cause2: May be have been done by the user and user is lying.
- Cause3: May have been enabled automatically by Windows.
- Problem3: The BitLocker recovery key is unknown.
- Cause: BitLocker recovery key escrow is not set up or managed properly; lack of user training and/or user resources.
- Problem4: Microsoft accounts? AAD? Any policies? Is anything managed? What's going on?
- Cause: Lack of proper device management & identity management. Proper device and identity management could have prevented of all above issues.