I think many of our users' brains are hosted on AWS, judging from some of the support requests coming in.

Looks like the AWS problem is affecting Slack and Twilio.

Also, the people who post on Mangolassi likely get the news from another source.

Ha! I should've specified "other than. . ."

Where do you folks get your news about the latest and greatest in IT (networking technology in particular)? I'm making an effort to really start trying to stay on top of what's new in networking; thus, I'm curious to see what all of you consider / use as good news sources.

@DustinB3403 Nope. It just requires learning and experimenting, so I've been ordered to hold hands -- even though the folks could figure it out on their own.

About to train a user to use FoxIT Phantom PDF.

Caught up on tickets, so back to documentation.

@DustinB3403 Today it was because it lasted 20 minutes (had an extra participant). Usually it's 10 minutes or less, as our supervisor just wants to know what's on folks' plates. I actually don't mind the meeting for a couple of reasons. It an opportunity for us to say to each other (mind you there's only 4 of us), "I'm working on this, can we carve some time to day to consult on how to the this better?" The other reason is it gives our direct supervisor a brief overview of what we're doing, so when his supervisor fires off questions of "well, what are your people doing?" he has some direct answers.

About to have our morning stand-up meeting. It's a brief session of "what did you do yesterday, and what are you doing today?"

@RojoLoco Really, I'm a blank slate, so I'd like to start with CentOS; however, that's not an option in my environtment right now (keep in mind there is no technical limitation here).

@DustinB3403 If I only had the authority to do such a thing. . .

@travisdh1 "It's the way it's always been." Changing what we use this for is beyond the scope of my task right now.

I should also add to this to what I'm doing:
"Being a n00b with the Mangolassi message board."

@DustinB3403 Actually annoying isn't the right word. Challenging would be better.

@DustinB3403 To date, I haven't had to configure any kind of web server, so as annoying as it is, it's an opportunity for me. Especially since if everything blows up eyes now come to me to get everything running again

@scottalanmiller Ha!

Learning how to configure an FTP site in IIS to create documentation for how to rebuild production items should the world end.

Just finished listening to The Phantom of the Opera while I write documentation.