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    Recent Best Controversial
    • RE: Software to manage Service & Parts Business

      So it seems waveapps doesn't do inventory, and Xero has it built in. And it doesnt appear waveapps have integrations with any other software or an API?

      I am actually going to checkout Wave for myself now though seeing as they just added recurring billing. Bummer it doesnt have any way to support invenory, unless I am missing something.

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: SAMIT: Do You Need Two AD Domain Controllers?

      If you think about small biz server 2000 - with ISA server, AD, Exchange, File shares all on the same box, directly connnected to your LAN and your internet connection, you really have to perceive MS best practices we're designed for very large companies. SMB was an after thought once it was identified as a growth market.

      Lotus had a server product called Foundations that I thought was kick ass before the cloud arrived. You got Domino server, file services and the Domino App/Database servers.

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: SAMIT: Do You Need Two AD Domain Controllers?

      @scottalanmiller said in Do You Need Two AD Domain Controllers? SAMIT Video:

      @storageninja said in Do You Need Two AD Domain Controllers? SAMIT Video:

      Are we at the point of using MDM systems for management, and external identity and SSO for authentication?

      1. Yes, MDM systems or similar, which is just another term for LANless authentication, is definitely the point we've been at for years.
      2. Is central authentication really all that important? What a lot of people are finding is that that is an overblown bit of hype. Certainly important, but not critical in the way that people have behaved for the last 20 years.

      I would agree, the only important thing is probably being able to reset a user's forgotten password. Which one can easily accomplish without directory services.

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: Lenovo X220 Security Risks

      @scottalanmiller said in Lenovo X220 Security Risks:

      If they are 2012, they probably predate the known security risks which were more recent than that. But if they are from 2012, are they really good enough to deploy?

      It's just for my use while I await MacBook repair.

      They "were" deployed in 2012 and leftover from an upgrade.

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: Lenovo X220 Security Risks

      Gotta give props to the X220t docking station though, HDMI cable powers my 32" screen just fine. Thought I would have to get a 27" out of the garage.

      posted in IT Discussion
      bigbearB
      bigbear
    • Turn your Twilio account into a full PBX

      So I have been working on something pretty hard over the past week, just implemented for a business last night. They have been up and running for a couple hours today without a hitch.

      In short, using Twilio API's, Bins, and a stateless service I setup on App Engine, I have turned Twilio into a full blown PBX.

      You should know that Twilio offers SIP Registration and IVR, but no phone system features.

      What my project does is add the following features (so far).

      1.) Extensions and extension routing. The ability to transfer from a call back to an IVR/Menu

      2.) Direct Parking Lots

      3.) Busy Lamp Field Support

      4.) Provisioning of phones against SIP registration or a small border element like Kamalio.

      I am thinking of turning into a service that you can connect to your twilio account. Right now I am interested in "Can it do this or that" type questions because I can't think of anything that a FreePBX setup can do that I can't.

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: Turn your Twilio account into a full PBX

      @reid-cooper said in Turn your Twilio account into a full PBX:

      @bigbear said in Turn your Twilio account into a full PBX:

      @reid-cooper said in Turn your Twilio account into a full PBX:

      interesting. Where does your app run? One per customer, or shared?

      It's within your Twilio account as twiml bins and an app engine instance on google in its current iteration.

      that's pretty neat.

      It survived a whole day of production use today. 4 offices. 80+ phones. I expected I would have issues. Knock on wood for tomorrow though.

      Using Twilio for IVR, Inbound, Day/Night is actually easier than using some of the PBX platforms once you get a hang of Twiml.

      Twilio actually has an abandoned project called OpenVBX but it only supports softphones. It also reguired a virtual machine which I am trying avoid.

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: Need some help with a better fax solution

      @eddiejennings said in Need some help with a better fax solution:

      @bigbear

      IDK

      FTFY

      Lol, Herpes

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: Office 365/Read Receipt/iPhone

      @jimmy9008 said in Office 365/Read Receipt/iPhone:

      Hey Folks,

      I have previously setup a rule in Office 365 to remove 'Disposition-Notification-To' header on all emails for one director.

      With the Outlook desktop client you get the option to send the read response or not. Mobiles just respond without asking - hence the need for creating this rule...

      The rule has been working for around 1 year, no issues at all. Now, the director has upgraded to iOS 11 from iOS 10, the same rule is still in place, but read receipts are now automatically being sent by the iPhone as emails are opened. Previously, it worked.

      Has anybody else seen this? Looking at the email properties I can see that the header 'Disposition-Notification-To' has been removed correctly, yet the response is still sent.

      Has anybody seen this? Any ideas?

      Best,
      Jim

      Are you using the Outlook app on mobile or the Mail app included with the mobile OS?

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: Office 365/Read Receipt/iPhone

      @jimmy9008 said in Office 365/Read Receipt/iPhone:

      Currently, yes. Will try that with the director in a little while, but, would be great to use the default app.
      In iOS 10, this was all good. But 11, nope.

      About 2 years ago the outlook app become way better than the iOS mail app and it continues to get better, while mail app and other Apple stuff has gotten progressively worst.

      You can actually delete the mail app now, where it used to be part of the OS.

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: Setup Strongarm.io at the home office

      @fuznutz04 said in Setup Strongarm.io at the home office:

      @bigbear said in Setup Strongarm.io at the home office:

      @jaredbusch said in Setup Strongarm.io at the home office:

      @NerdyDad said in Setup Strongarm.io at the home office:

      So what is there business purpose?

      Solely from your description, it sounds like a competitor to OpenDNS.

      Yes, they are basically a competitor to Cisco Umbrella (formerly known as OpenDNS Umbrella).

      That's interesting. The issue with opendns at home was always the way it screwed with Netflix steaming since it fooled the CDN (not just Netflix, Youtube etc)

      I wander if they do anything better on that front...

      @bigbear I've been running openDNS for about 6 months now at home. I don't run into any issues with Netflix, Youtube, the or anything else. What issues were you having specifically?

      You can google, it was the same issue for everyone. Media distribution through Akamai networks relies on DNS info to decide what the closest place is to stream to you front

      I doubt OpenDNS ever solved this, if it's not a problem it's likely that netflix and the like changed their methods of deciding where you are.

      David Ulevitch liked to remain blissfully unaware of his technology issues

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: Bookkeeping Showdown: Wave vs Xero

      @travisdh1 said in Bookkeeping Showdown: Wave vs Xero:

      @bigbear said in Bookkeeping Showdown: Wave vs Xero:

      @travisdh1 said in Bookkeeping Showdown: Wave vs Xero:

      @bigbear said in Bookkeeping Showdown: Wave vs Xero:

      @bigbear also, where have all the terminal windows, AS/400 based accounting apps gone. The auto dealers still all run this way.

      0_1510758419438_9faaf904-6cbb-4527-805d-01b1a66b15e6-image.png

      And Domino/Websphere. What superior technology honestly replaced Notes? When I was in my early 20's I spent a lot of time getting certified.

      I spent a lot of time getting certified on Novell Netware 4.11 at the time... guess how much good that did me, even at the time.

      I guess I think of all the things we did with it, with 30,000 employees around the world, and what replaced it. We even had SAP and still regularly rolled Domino apps and databases for department needs.

      We also were Netware, used it to control Active Directory. I remember decommissioning a netware server that hadn't been rebooted for over 5 years. Took a pic of it. LOL

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: Setup Strongarm.io at the home office

      I feel like it was next to free 10 years ago, and when Cisco and Umbrella happened all the sudden tit was like paying for antivirus licenses. Crazy.

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: Bookkeeping Showdown: Wave vs Xero

      I went ahead and recommended Xero after reviewing new features. Now the fun part will be migrating Quicbooks history.

      Anyone done this yet?

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: How to monitor 100 cloud VM's

      @krisleslie said in How to monitor 100 cloud VM's:

      I like the direction your going it would be totally cool to see 25 at a time. Its digestable.

      Um, what do these 1000 windows 2012 servers do???

      And when they break, why?

      Also, why?

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: Fax: Sangoma FAXstation

      @scottalanmiller said in Fax: Sangoma FAXstation:

      @dashrender said in Fax: Sangoma FAXstation:

      @scottalanmiller said in Fax: Sangoma FAXstation:

      @dashrender said in Fax: Sangoma FAXstation:

      @scottalanmiller said in Fax: Sangoma FAXstation:

      @dashrender said in Fax: Sangoma FAXstation:

      @scottalanmiller said in Fax: Sangoma FAXstation:

      @dashrender said in Fax: Sangoma FAXstation:

      If DM was literally just transferring an image file (like a fax) then yeah.. there would be no issue, the receiver would just be on the hook for attaching the image to the correct patient, assuming OCR couldn't figure it out.

      It's the XML that is easiest.

      Well, the only thing I can figure is that there is no agreement currently in place for the name of fields or some other some stupid thing.

      THat's a different issue, and one that affects fax, too.

      Eh? Isn't a fax, a fax, a fax?

      No, otherwise an XML is an XML is an XML.

      The difference is, XML can have standards. Fax cannot. Fax is the opposite of this, every fax is unique regardless of formatting.

      Well I'm back to not knowing what you're talking about? a fax is simply an image of the file/piece of paper in question. So where are you expecting there to be a standard?

      There CAN'T be a standard, because it is just a picture. That's why EVERY fax is unique. You have 20,000 faxes a month, you have 20,000 different communications types.

      You have 100 fields from 500 unique EMRs, you have 50,000 max combinations. It's high, but it's not 20,000 every single month. That's 240,000 a year, every year.

      Fax image standard is a tiff file, literally.

      But this solution does not transmit image, it rebroadcasts immodulation.

      Is it dumb? Yes. But it has grown and was acquired by Sangoma because people are dumb and there is nothing you can do about it except take their money.

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: FusionPBX benefits

      @babak said in FusionPBX benefits:

      @tim_g said in FusionPBX benefits:

      @bigbear said in FusionPBX benefits:

      The two way sync of files and databases is hardly 'load balancing" Fusion needs Kamailio or Opensips to accomplish any REAL load balancing.

      Does FreePBX have built in load balancing? Or is it easy to do in FusionPBX?

      Or HA?

      Not sure about Freepbx, I think there is a commercial module
      In wazo project (also open source) there is HA solution
      If you pass Fusionpbx training it should not be so hard and mcrane alwayes available in irc for help

      @babak I can appreciate the Fusion promo but no one here is likely to get Fusion training, just the wrong crowd. Lots of better places to promote.

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: FusionPBX benefits

      @babak said in FusionPBX benefits:

      @bigbear said in FusionPBX benefits:

      @babak said in FusionPBX benefits:

      @tim_g said in FusionPBX benefits:

      @bigbear said in FusionPBX benefits:

      The two way sync of files and databases is hardly 'load balancing" Fusion needs Kamailio or Opensips to accomplish any REAL load balancing.

      Does FreePBX have built in load balancing? Or is it easy to do in FusionPBX?

      Or HA?

      Not sure about Freepbx, I think there is a commercial module
      In wazo project (also open source) there is HA solution
      If you pass Fusionpbx training it should not be so hard and mcrane alwayes available in irc for help

      @babak I can appreciate the Fusion promo but no one here is likely to get Fusion training, just the wrong crowd. Lots of better places to promote.

      So for your answer about it is easy for HA in Fusionpbx I should tell if you know how to read source code and have enough time , it is not so hard

      I would say if you are deploying a solution that requires production level HA you should hire someone thats done it for 20 years.

      I use Opensips for scale, and for a lot of other things, on top of whatever pbx engine.

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: IT Support: $$ fee's charged

      @fateknollogee said in IT Support: $ fee's charged:

      @JaredBusch What is your preferred MSP software?

      Should check out Atera as their price/model looks great for a startup, everything is in one place.

      I always charged $1100 per customer plus $50 for a seat. I never broke this out for the customer. I just sold them on what we could do for them.

      Only 1 out of 3 or 4 meetings would actually close as customers. People sometimes came back to us later. But those customers were reliable and it was better for business growth.

      There are a lot of businesses ran by non-business type people out there, they will run your IT practice in to the ground with them. Always enjoyed telling the others it didnt sound like they were a fit for us whenever they balked at the price discussion.

      posted in IT Discussion
      bigbearB
      bigbear
    • RE: How do ISPs get business?

      @markferron said in How do ISPs get business?:

      @jaredbusch said in How do ISPs get business?:

      @markferron said in How do ISPs get business?:

      So random question I've been thinking about today...
      How does a new ISP compete in a crowded city? Where I'm from, you'll almost always see one DSL company, and usually one cable company competing in the same area, but no more. From what I've been told, the local government usually dictates which ISPs can operate in a certain area because of the physical limitations of installing their hardware. Is that true? If it is, how does another potential ISP "move in" on area already provided for?

      Generally by purchasing bulk access form the incumbent carrier.

      When DSL was first booming, SBC (come AT&T) was required to sell to a CLEC at fixed rates so the CLEC could offer DSL.

      It was all AT&T plant and gear, but the consumer never knew that unless shit hit the fan.

      WOW does run their own last mile, but I have no idea if they own the entire thing.

      So basically, it's impossible to get rid of crappy DSL companies by complaining to your local officials?

      They will go away if no one uses their services. They have a right to operate.

      The reason there may only be 1 or 2 is because often the bigger one buys up the competitor early on. Extremely common.

      posted in IT Discussion
      bigbearB
      bigbear
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