@scottalanmiller said:
@AVI-NetworkGuy said:
- In regards to your current issues with OneDrive not provisioning - again, this is something that needs to be looked at by Office 365 support, which, if you have valid subscriptions, should be more than available to help. If a tenant service (like OneDrive for Business) isn't provisioning properly, that means something happened at a higher level that needs to be looked at by MS technicians.
They are looking at it now, and that's the only piece that this thread was about. All of the other stuff was brought in separately not by me. There have been issues, but this one is not connected to those. That there was a loss of my old account was only context for why I am suddenly setting one up "new" in the last few weeks since I've "had" O365 for a long time.
MS concierge level support has been engaged on this entire process and support had stalled for quite some time. We escalated again last night and this morning are getting engagement on the back end, but until we post publicly about these issues we've found that support has been dropping us after struggling with solving them (same with Azure, they claimed it was fixed and dropped support, then we posted to here and SW and only then did MS actually attempt to fix it) so putting it here to document the issue and pressure support to stay on top of it.
Obviously MS has to be the ones to fix this, just documenting issues.
Yeah, the stalled provisioning issue is def for MS support, but the data recovery (depending on how thiss stuff was set up) thing sounds like something a global admin could have accomplished, but either way, I hope it ends in your favor and everything is all clouds and cotton candy Lemme know if I can help!!