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    Alternatives to LMI

    Scheduled Pinned Locked Moved IT Discussion
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    • momurdaM
      momurda
      last edited by

      Is there something very wrong with Offer Remote Assistance? Ive used it in the past with great success. I think it does all you want, long as who/what youre connecting to is on your domain/forest.

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      • J
        Jason Banned @momurda
        last edited by

        @momurda said in Alternatives to LMI:

        Is there something very wrong with Offer Remote Assistance? Ive used it in the past with great success. I think it does all you want, long as who/what youre connecting to is on your domain/forest.

        It doesn't allow unattended or connect on local network. The user has to start that

        momurdaM 1 Reply Last reply Reply Quote 0
        • J
          Jason Banned @IRJ
          last edited by Jason

          @IRJ said in Alternatives to LMI:

          VNC meets alot of those, but of isn't exactly agentless. However the agent is very light weight and easy to deploy since it is a MSI.

          VNC doesn't work over interwebs without port forwarding or proxy. It also doesn't allow technicians to share a session

          IRJI 1 Reply Last reply Reply Quote 0
          • J
            Jason Banned @Alex Sage
            last edited by

            @aaronstuder said in Alternatives to LMI:

            Screenconnnect meets all your requirements expect connect on LAN without agent install

            Which is a requirement we need. Screen connect has already been tested and thrown out.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • momurdaM
              momurda @Jason
              last edited by

              @Jason
              Not sure what you mean ;connect on local network'. It certainly does that. You can also initiate the sessions if you set it up to do so. Unattended might be a problem, since user has to hit Yes to your prompts. But if they are there waiting for your help i dont see that as a problem. If you need to get in when they arent there, you could use Remote Desktop.
              Other solutions are going to cost lots of money.

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              • IRJI
                IRJ @Jason
                last edited by IRJ

                @Jason said in Alternatives to LMI:

                @IRJ said in Alternatives to LMI:

                VNC meets alot of those, but of isn't exactly agentless. However the agent is very light weight and easy to deploy since it is a MSI.

                VNC doesn't work over interwebs without port forwarding or proxy. It also doesn't allow technicians to share a session

                You can make multiple connections to a PC or server and techs can share a session. I didn't read anything about interwebs in your first post so I assumed it was a local network.

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                • DashrenderD
                  Dashrender @Jason
                  last edited by

                  @Jason said in Alternatives to LMI:

                  @aaronstuder said in Alternatives to LMI:

                  Screenconnnect meets all your requirements expect connect on LAN without agent install

                  Which is a requirement we need. Screen connect has already been tested and thrown out.

                  Does anything meet your agentless, no end user requirement? Not that I know of.

                  The closest I can think of is computers with Direct Access setup ( done beforehand like agent), and remote control using RDP in the RDS.
                  Direct Access probably solves the firewall issue since it's the pc making a VPN connection back to your domain... But I don't know if you can RDS over DA or not?

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                  • J
                    Jason Banned @momurda
                    last edited by

                    @momurda said in Alternatives to LMI:

                    @Jason
                    Not sure what you mean ;connect on local network'. It certainly does that. You can also initiate the sessions if you set it up to do so. Unattended might be a problem, since user has to hit Yes to your prompts. But if they are there waiting for your help i dont see that as a problem. If you need to get in when they arent there, you could use Remote Desktopn.
                    Other solutions are going to cost lots of money.

                    We aren't interested in loosing features just to hope to another solution. We have and pay for LMI now and use all the features it has.

                    Connect to lan is a problem because it does not allow you to connect without user interaction as it does in LMI. RDP is not a shadow or session of what's happening locally. So it will not work either.

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                    • DashrenderD
                      Dashrender
                      last edited by

                      An agentless connection means using something that's already on the machine... Pretty sure that limits you to RDS.

                      J 1 Reply Last reply Reply Quote 0
                      • J
                        Jason Banned @Dashrender
                        last edited by

                        @Dashrender said in Alternatives to LMI:

                        An agentless connection means using something that's already on the machine... Pretty sure that limits you to RDS.

                        No it doesnt

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • J
                          Jason Banned
                          last edited by

                          I asked for a solution that meets these requirements to see if there is one, I don't want a bunch of random use this but it doesn't really do what you need.. Either it meets the requirements or doesn't. Simple as that.

                          That's the problem with this forum.

                          1 Reply Last reply Reply Quote 0
                          • momurdaM
                            momurda
                            last edited by

                            You already have a solution, LMI right? so what are you looking for then, something cheaper, something free? If lmi does all you want it to do why did you make the post? If you dont give a shit what others think why did you make the post.

                            1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @Jason
                              last edited by

                              @Jason said in Alternatives to LMI:

                              @Dashrender said in Alternatives to LMI:

                              An agentless connection means using something that's already on the machine... Pretty sure that limits you to RDS.

                              No it doesnt

                              Can you provide an agentless no end user solution? I'm all ears. LMI definitely cant. If the agent isn't there LMI cant connect without the user there.

                              stacksofplatesS J 2 Replies Last reply Reply Quote -1
                              • stacksofplatesS
                                stacksofplates @Dashrender
                                last edited by stacksofplates

                                @Dashrender said in Alternatives to LMI:

                                @Jason said in Alternatives to LMI:

                                @Dashrender said in Alternatives to LMI:

                                An agentless connection means using something that's already on the machine... Pretty sure that limits you to RDS.

                                No it doesnt

                                Can you provide an agentless no end user solution? I'm all ears. LMI definitely cant. If the agent isn't there LMI cant connect without the user there.

                                I think he means agentless on the client end, not the server end. So LMI is agentless since it's done through a browser.

                                Edit: never mind

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                                • stacksofplatesS
                                  stacksofplates
                                  last edited by stacksofplates

                                  This might work? http://www.cloudmanagementsuite.com/remote-control/

                                  Looks like it's agentless on the server side too somehow.

                                  Our remote control solution uses agentless technology, which loads on demand and dissolves when complete. Perfect when you don’t want bloated programs running in the background using precious resources.

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                                  • J
                                    Jason Banned @Dashrender
                                    last edited by

                                    Can you provide an agentless no end user solution? I'm all ears. LMI definitely cant. If the agent isn't there LMI cant connect without the user there.

                                    You are incorrect LMI can indeed connect without an installed agent. It uses the user/pass you give it to run a a temporary exe.

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                                    • A
                                      Alex Sage @Jason
                                      last edited by

                                      @Jason that's the same thing ScreenConnect does!

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                                      • A
                                        Alex Sage
                                        last edited by

                                        LMI uses an agent, so why can you use the SC agent on the local network?

                                        1 Reply Last reply Reply Quote -1
                                        • J
                                          Jason Banned @Alex Sage
                                          last edited by

                                          @aaronstuder said in Alternatives to LMI:

                                          @Jason that's the same thing ScreenConnect does!

                                          No it doesn't, screen connect requires the agent to be deployed. You can not just enter a host name on the network and connect without a preinstalled agent

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                                          • A
                                            Alex Sage @Jason
                                            last edited by

                                            @Jason what does that?

                                            J 1 Reply Last reply Reply Quote 0
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