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    Anyone know about six sigma?

    Scheduled Pinned Locked Moved IT Discussion
    six sigma
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    • AmbarishrhA
      Ambarishrh
      last edited by

      Was looking at a job opening at Johnson & Johnson and during the questionnaire, there is a question " Please describe your experience applying six sigma and lean methods to service organizations"

      Heard vaguely about six sigma/lean etc but never bothered to look at it or not even aware that these applies to IT. Curious to know about it, checked on google to find the details:

      https://www.isixsigma.com/industries/software-it/six-sigma-information-technology-services-sector/

      http://www.cio.com/article/2439918/it-organization/six-sigma-for-better-it-operations-and-customer-satisfaction.html

      Anyone knows about this and how does it help apart from these articles; i mean the practical use case?

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        I'll grab my dad, he has worked with it in the past.

        1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller
          last edited by

          I've never understood putting Six Sigma and Lean together. Aren't those polar opposites? Six Sigma is all about high overhead and loads of unnecessary process while Lean is about, well, getting lean.

          1 Reply Last reply Reply Quote 1
          • DustinB3403D
            DustinB3403
            last edited by

            Six Sigma isn't about high overhead, Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process – from manufacturing to transactional and from product to service.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403
              last edited by

              Simply meaning, through data capturing you get to a better more performing business line, with a better product.

              Metal shops very often strive to be SS certified.

              scottalanmillerS 1 Reply Last reply Reply Quote -1
              • scottalanmillerS
                scottalanmiller @DustinB3403
                last edited by

                @DustinB3403 said in Anyone know about six sigma?:

                Six Sigma isn't about high overhead, Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process – from manufacturing to transactional and from product to service.

                That's just another way of saying overhead... especially when it is not applied to manufacturing and "defects" don't have a direct meaning. Even in manufacturing it is more complicated than that. I grew up around Six Sigma because my dad was doing that through much of my childhood.

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                • scottalanmillerS
                  scottalanmiller @DustinB3403
                  last edited by

                  @DustinB3403 said in Anyone know about six sigma?:

                  Simply meaning, through data capturing you get to a better more performing business line, with a better product.

                  As a trained industrial engineer that's where I disagree. That can happen, but it often doesn't. Data collection is a form of overhead and that's the only part that is guaranteed.

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                  • AmbarishrhA
                    Ambarishrh
                    last edited by

                    Just wondering how does this help on practical scenarios in IT? I've also seen companies asking for PMP or Printe2 certifications for some IT managerial role. I would understand when they ask for ITIL which is service oriented, may be PMP/Prince2 for IT or project basis? How many of us use these on their day to day activities or to improve overall IT in their companies

                    scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Ambarishrh
                      last edited by

                      @Ambarishrh said in Anyone know about six sigma?:

                      Just wondering how does this help on practical scenarios in IT?

                      It does not. It is absolute insanity and I have literally turned down jobs or interviews just for suggesting something so ridiculous. It's a manufacturing thing and has some moderate sense in that circle. Applying manufacturing process improvement and measurement to IT is stupid to a level that I can't even fathom. It means that the managers involved don't just not understand IT, but don't understand management or manufacturing either.

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                      • scottalanmillerS
                        scottalanmiller @Ambarishrh
                        last edited by

                        @Ambarishrh said in Anyone know about six sigma?:

                        I've also seen companies asking for PMP or Printe2 certifications for some IT managerial role.

                        more confused managers. PMP is for project management, not IT management.

                        1 Reply Last reply Reply Quote 1
                        • bbigfordB
                          bbigford
                          last edited by

                          I've been getting a crazy amount of recruiters emailing me about Six Sigma. Was starting to get curious what all the fuss was about.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @bbigford
                            last edited by

                            @BBigford said in Anyone know about six sigma?:

                            I've been getting a crazy amount of recruiters emailing me about Six Sigma. Was starting to get curious what all the fuss was about.

                            That's similar to asking for ten years experience on Windows 2016. Instant dust bin if they say things like that.

                            bbigfordB DustinB3403D 2 Replies Last reply Reply Quote 1
                            • bbigfordB
                              bbigford @scottalanmiller
                              last edited by

                              @scottalanmiller said in Anyone know about six sigma?:

                              @BBigford said in Anyone know about six sigma?:

                              I've been getting a crazy amount of recruiters emailing me about Six Sigma. Was starting to get curious what all the fuss was about.

                              That's similar to asking for ten years experience on Windows 2016. Instant dust bin if they say things like that.

                              Yeah I didn't really know what it was. I finally just started blocking people. I got like 5 emails just today about it and job openings but they're all in the same category as spam as far as I'm concerned.

                              scottalanmillerS 1 Reply Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller @bbigford
                                last edited by

                                @BBigford said in Anyone know about six sigma?:

                                @scottalanmiller said in Anyone know about six sigma?:

                                @BBigford said in Anyone know about six sigma?:

                                I've been getting a crazy amount of recruiters emailing me about Six Sigma. Was starting to get curious what all the fuss was about.

                                That's similar to asking for ten years experience on Windows 2016. Instant dust bin if they say things like that.

                                Yeah I didn't really know what it was. I finally just started blocking people. I got like 5 emails just today about it and job openings but they're all in the same category as spam as far as I'm concerned.

                                Yeah, bad recruiters are never going to have good job listings, better to bin them immediately than always spinning your wheel trying to determine which ones might be legit or not.

                                1 Reply Last reply Reply Quote 1
                                • DustinB3403D
                                  DustinB3403 @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Anyone know about six sigma?:

                                  @BBigford said in Anyone know about six sigma?:

                                  I've been getting a crazy amount of recruiters emailing me about Six Sigma. Was starting to get curious what all the fuss was about.

                                  That's similar to asking for ten years experience on Windows 2016. Instant dust bin if they say things like that.

                                  You mean you don't have 10 years of experience on server 2016 yet?!

                                  scottalanmillerS 1 Reply Last reply Reply Quote 2
                                  • scottalanmillerS
                                    scottalanmiller @DustinB3403
                                    last edited by

                                    @DustinB3403 said in Anyone know about six sigma?:

                                    @scottalanmiller said in Anyone know about six sigma?:

                                    @BBigford said in Anyone know about six sigma?:

                                    I've been getting a crazy amount of recruiters emailing me about Six Sigma. Was starting to get curious what all the fuss was about.

                                    That's similar to asking for ten years experience on Windows 2016. Instant dust bin if they say things like that.

                                    You mean you don't have 10 years of experience on server 2016 yet?!

                                    Well I do, yeah. But you know, normal people.

                                    1 Reply Last reply Reply Quote 3
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