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    Windows 10 Update -- Hard Drive No Longer Recognized

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    • DashrenderD
      Dashrender @scottalanmiller
      last edited by

      @scottalanmiller said in Windows 10 Update -- Hard Drive No Longer Recognized:

      @Dashrender said in Windows 10 Update -- Hard Drive No Longer Recognized:

      I'll side with Dustin here. Will MS still help you solve the problem because it came from WU? Probably, but really this is a manufacturer's fault for providing a bad BIOS update to MS.

      Not to me. The manufacturer did not provide it to me, MS did. No one but MS and me are involved. If MS has an upstream provider not doing their job, that is purely between MS and them. By the time that it gets to me, MS alone is responsible for it.

      And I gave that to you by saying that MS will help you fix it, which I know from experience when a RAID controller driver was updated by WU and hosed my system over a decade ago.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Dashrender
        last edited by

        @Dashrender said in Windows 10 Update -- Hard Drive No Longer Recognized:

        @scottalanmiller said in Windows 10 Update -- Hard Drive No Longer Recognized:

        @Dashrender said in Windows 10 Update -- Hard Drive No Longer Recognized:

        I'll side with Dustin here. Will MS still help you solve the problem because it came from WU? Probably, but really this is a manufacturer's fault for providing a bad BIOS update to MS.

        Not to me. The manufacturer did not provide it to me, MS did. No one but MS and me are involved. If MS has an upstream provider not doing their job, that is purely between MS and them. By the time that it gets to me, MS alone is responsible for it.

        And I gave that to you by saying that MS will help you fix it, which I know from experience when a RAID controller driver was updated by WU and hosed my system over a decade ago.

        Sure they will fix it. But not because they want to, because they are responsible for it.

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