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    Apple bricks phone if not serviced by Apple

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    • scottalanmillerS
      scottalanmiller
      last edited by

      Yeah... it's a bit like "that doesn't seem to be the right key" so we are going to blow up your car.

      1 Reply Last reply Reply Quote 1
      • NattNattN
        NattNatt @dafyre
        last edited by

        @dafyre said:

        @Dashrender said:

        Now they have to redesign that to not brick it... but hopefully just disable the print reader instead.

        Arguably... shouldn't they have simply disabled the print reader to start with?

        What about those of us who don't (won't) actually even use that feature?

        That's what it was already doing BEFORE the update....

        scottalanmillerS dafyreD 2 Replies Last reply Reply Quote 2
        • coliverC
          coliver @Dashrender
          last edited by

          @Dashrender said:

          @NattNatt said:

          http://ifixit.org/blog/7900/repair-error-53/

          Interesting article from someone who runs a repair business...

          But yeah, another line to add to the "reasons I hate Apple" list, it's quite big nowadays...and yes, I'm fairly sure this is illegal in the UK too...

          I still don't think this was intentional to screw over little repair shops. I'm betting it was an oversite. The engineers said - hey we need a solution in case there is a break in the chain to make sure no one can install a shim between the reader and the security chip on the phone - if that chain is ever broken, let's just stop the phone from working - OK fine.

          Of course those engineers didn't think that replacing the button would be a common thing needed to be done when the glass was replaced, so they just went the possible easy way - brick the phone.

          Now they have to redesign that to not brick it... but hopefully just disable the print reader instead.

          for pure security, I can't see them ever allowing a third party, non authorized apple repair shop to replace the print reader and keep the reader functional.

          Everyone I know has had with an iPhone 6s has had to replace their button. Anecdotal evidence? Sure but it's what I have observed.

          This is a money grab and an attempt at covering it up with "security".

          1 Reply Last reply Reply Quote 2
          • scottalanmillerS
            scottalanmiller @NattNatt
            last edited by

            @NattNatt said:

            That's what it was already doing BEFORE the update....

            So the update wasn't for security at all and it's openly a scam? What extra security are they getting by bricking phones?

            I mean, okay, a bricked phone IS more secure, obviously....

            NattNattN 1 Reply Last reply Reply Quote 2
            • NattNattN
              NattNatt @scottalanmiller
              last edited by

              @scottalanmiller said:

              @NattNatt said:

              That's what it was already doing BEFORE the update....

              So the update wasn't for security at all and it's openly a scam? What extra security are they getting by bricking phones?

              I mean, okay, a bricked phone IS more secure, obviously....

              was gonna say... 😉 but yeah, that's what Jess says in the article I posted, as soon as a new home button is attached, it cancels apple pay and apple touch features...

              1 Reply Last reply Reply Quote 1
              • dafyreD
                dafyre @NattNatt
                last edited by

                @NattNatt said:

                @dafyre said:

                @Dashrender said:

                Now they have to redesign that to not brick it... but hopefully just disable the print reader instead.

                Arguably... shouldn't they have simply disabled the print reader to start with?

                What about those of us who don't (won't) actually even use that feature?

                That's what it was already doing BEFORE the update....

                Understanding that now, then yeah, I see this as just a money grab.

                1 Reply Last reply Reply Quote 2
                • StrongBadS
                  StrongBad
                  last edited by

                  Coincidence that this started RIGHT after they announced a drop in iPhone sales?

                  1 Reply Last reply Reply Quote 4
                  • dafyreD
                    dafyre
                    last edited by

                    0_1455114301849_upload-5ad4a6f5-edde-4844-8c60-bd8c82f3fa4e

                    1 Reply Last reply Reply Quote 3
                    • nadnerBN
                      nadnerB
                      last edited by

                      The Australian Competition and Consumer Commission plans to query Apple on its practice of deliberately deactivating iPhones that have been repaired by non-Apple service providers.

                      tzatziki sauce: http://www.itnews.com.au/news/apple-in-acccs-sights-over-bricked-iphones-414950?eid=3&edate=20160211&utm_source=20160211_PM&utm_medium=newsletter&utm_campaign=daily_newsletter

                      scottalanmillerS 1 Reply Last reply Reply Quote 2
                      • scottalanmillerS
                        scottalanmiller @nadnerB
                        last edited by

                        @nadnerB fingers crossed that that makes a difference.

                        That there has been such a public and legal backlash and Apple has not yet apologized or reverted the action suggests that Apple, even if it was a mistake originally and not thought through, is now doing it intentionally. What might (if you can even believe its possible) have started as Apple being clueless cannot be claimed any longer. Apple is now willing facing public outcry, government inquiry, potential legal threats and customers talking about leaving their most critical bastion of ecosystem stability over this issue and maintaining its stance in spite of all of that.... well, now it is a very different matter.

                        Every moment that Apple is not apologizing, isn't fixing the code they are telling their customers how little they think of them as customers and how little they think of ethics and of the law.

                        Anyone can make a mistake. As hard as this one is to believe. But their decisions now that they know the reaction to that decision are intentional and continuous.

                        coliverC JaredBuschJ 2 Replies Last reply Reply Quote 1
                        • coliverC
                          coliver @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          @nadnerB fingers crossed that that makes a difference.

                          That there has been such a public and legal backlash and Apple has not yet apologized or reverted the action suggests that Apple, even if it was a mistake originally and not thought through, is now doing it intentionally. What might (if you can even believe its possible) have started as Apple being clueless cannot be claimed any longer. Apple is now willing facing public outcry, government inquiry, potential legal threats and customers talking about leaving their most critical bastion of ecosystem stability over this issue and maintaining its stance in spite of all of that.... well, now it is a very different matter.

                          Every moment that Apple is not apologizing, isn't fixing the code they are telling their customers how little they think of them as customers and how little they think of ethics and of the law.

                          Anyone can make a mistake. As hard as this one is to believe. But their decisions now that they know the reaction to that decision are intentional and continuous.

                          I think you forget... this is Apple people are going to buy Apple equipment. The market has a short memory... next month I doubt anyone will be talking about this.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @coliver
                            last edited by

                            @coliver said:

                            I think you forget... this is Apple people are going to buy Apple equipment. The market has a short memory... next month I doubt anyone will be talking about this.

                            Which shows what Apple thinks of their customers. I'm not saying that they aren't right and that most of their customers aren't clueless, this just shows that they will openly leverage that. In no way did I suggest that this would not make Apple money, only that it makes Apple a company to be avoided.

                            1 Reply Last reply Reply Quote 2
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              Apple's stance is apparently that it is a feature that your phone is bricked. Apparently even Apple thinks that the only good Apple product is a dead one.

                              Makes me very sad that I have been supporting the iPhone all this time.

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @scottalanmiller
                                last edited by JaredBusch

                                @scottalanmiller said:

                                @nadnerB fingers crossed that that makes a difference.

                                That there has been such a public and legal backlash and Apple has not yet apologized or reverted the action suggests that Apple, even if it was a mistake originally and not thought through, is now doing it intentionally. What might (if you can even believe its possible) have started as Apple being clueless cannot be claimed any longer. Apple is now willing facing public outcry, government inquiry, potential legal threats and customers talking about leaving their most critical bastion of ecosystem stability over this issue and maintaining its stance in spite of all of that.... well, now it is a very different matter.

                                Every moment that Apple is not apologizing, isn't fixing the code they are telling their customers how little they think of them as customers and how little they think of ethics and of the law.

                                Anyone can make a mistake. As hard as this one is to believe. But their decisions now that they know the reaction to that decision are intentional and continuous.

                                I completely disagree with this assessment. Apple has never been a company that jumps on news or acts in a fast reactionary way.

                                I do agree that if Apple does not correct this that it is indeed a sad day and it may drive me to change.

                                But a major security shift (based on Apple's claims that this is all about security) like this should not happen overnight. Ever.

                                scottalanmillerS DashrenderD 3 Replies Last reply Reply Quote 3
                                • scottalanmillerS
                                  scottalanmiller @JaredBusch
                                  last edited by

                                  @JaredBusch said:

                                  But a major security shift (based on Apple's claims that this is all about security) like this should not happen overnight. Ever.

                                  Which means that they could also reverse it, quickly.

                                  1 Reply Last reply Reply Quote 2
                                  • scottalanmillerS
                                    scottalanmiller @JaredBusch
                                    last edited by

                                    @JaredBusch said:

                                    I completely disagree with this assessment. Apple has never been a company that jumps on news or acts in a fast reactionary way.

                                    That they have always done things poorly does not make it any less bad that they are not responding to their customers, ethics or the law now. If anything, it makes it worse. Regardless of their lack of customer care in the past, their responsibilities today remain the same.

                                    JaredBuschJ 1 Reply Last reply Reply Quote 2
                                    • DashrenderD
                                      Dashrender @JaredBusch
                                      last edited by

                                      @JaredBusch said:

                                      @scottalanmiller said:

                                      @nadnerB fingers crossed that that makes a difference.

                                      That there has been such a public and legal backlash and Apple has not yet apologized or reverted the action suggests that Apple, even if it was a mistake originally and not thought through, is now doing it intentionally. What might (if you can even believe its possible) have started as Apple being clueless cannot be claimed any longer. Apple is now willing facing public outcry, government inquiry, potential legal threats and customers talking about leaving their most critical bastion of ecosystem stability over this issue and maintaining its stance in spite of all of that.... well, now it is a very different matter.

                                      Every moment that Apple is not apologizing, isn't fixing the code they are telling their customers how little they think of them as customers and how little they think of ethics and of the law.

                                      Anyone can make a mistake. As hard as this one is to believe. But their decisions now that they know the reaction to that decision are intentional and continuous.

                                      I completely disagree with this assessment. Apple has never been a company that jumps on news or acts in a fast reactionary way.

                                      I do agree that if Apple does not correct this that it is indeed a sad day and it may drive me to change.

                                      But a major security shift (based on Apple's claims that this is all about security) like this should not happen overnight. Ever.

                                      To this end, how long did it take them to admit the antenna problem?

                                      coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
                                      • coliverC
                                        coliver @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        @JaredBusch said:

                                        @scottalanmiller said:

                                        @nadnerB fingers crossed that that makes a difference.

                                        That there has been such a public and legal backlash and Apple has not yet apologized or reverted the action suggests that Apple, even if it was a mistake originally and not thought through, is now doing it intentionally. What might (if you can even believe its possible) have started as Apple being clueless cannot be claimed any longer. Apple is now willing facing public outcry, government inquiry, potential legal threats and customers talking about leaving their most critical bastion of ecosystem stability over this issue and maintaining its stance in spite of all of that.... well, now it is a very different matter.

                                        Every moment that Apple is not apologizing, isn't fixing the code they are telling their customers how little they think of them as customers and how little they think of ethics and of the law.

                                        Anyone can make a mistake. As hard as this one is to believe. But their decisions now that they know the reaction to that decision are intentional and continuous.

                                        I completely disagree with this assessment. Apple has never been a company that jumps on news or acts in a fast reactionary way.

                                        I do agree that if Apple does not correct this that it is indeed a sad day and it may drive me to change.

                                        But a major security shift (based on Apple's claims that this is all about security) like this should not happen overnight. Ever.

                                        To this end, how long did it take them to admit the antenna problem?

                                        Did they ever admit it? I thought antenna-gate was swept under the rug. I even remember Jobs going on stage and demonstrating that it wasn't an issue.

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @coliver
                                          last edited by

                                          @coliver said:

                                          @Dashrender said:

                                          @JaredBusch said:

                                          @scottalanmiller said:

                                          @nadnerB fingers crossed that that makes a difference.

                                          That there has been such a public and legal backlash and Apple has not yet apologized or reverted the action suggests that Apple, even if it was a mistake originally and not thought through, is now doing it intentionally. What might (if you can even believe its possible) have started as Apple being clueless cannot be claimed any longer. Apple is now willing facing public outcry, government inquiry, potential legal threats and customers talking about leaving their most critical bastion of ecosystem stability over this issue and maintaining its stance in spite of all of that.... well, now it is a very different matter.

                                          Every moment that Apple is not apologizing, isn't fixing the code they are telling their customers how little they think of them as customers and how little they think of ethics and of the law.

                                          Anyone can make a mistake. As hard as this one is to believe. But their decisions now that they know the reaction to that decision are intentional and continuous.

                                          I completely disagree with this assessment. Apple has never been a company that jumps on news or acts in a fast reactionary way.

                                          I do agree that if Apple does not correct this that it is indeed a sad day and it may drive me to change.

                                          But a major security shift (based on Apple's claims that this is all about security) like this should not happen overnight. Ever.

                                          To this end, how long did it take them to admit the antenna problem?

                                          Did they ever admit it? I thought antenna-gate was swept under the rug. I even remember Jobs going on stage and demonstrating that it wasn't an issue.

                                          I suppose that speaks to @scottalanmiller point even more!

                                          Since I don't use Apple products I didn't know what the outcome was - i thought I heard they gave away cases or some shit to 'fix' the problem, but maybe not.

                                          coliverC 1 Reply Last reply Reply Quote 0
                                          • coliverC
                                            coliver @Dashrender
                                            last edited by coliver

                                            @Dashrender said:

                                            @coliver said:

                                            @Dashrender said:

                                            @JaredBusch said:

                                            @scottalanmiller said:

                                            @nadnerB fingers crossed that that makes a difference.

                                            That there has been such a public and legal backlash and Apple has not yet apologized or reverted the action suggests that Apple, even if it was a mistake originally and not thought through, is now doing it intentionally. What might (if you can even believe its possible) have started as Apple being clueless cannot be claimed any longer. Apple is now willing facing public outcry, government inquiry, potential legal threats and customers talking about leaving their most critical bastion of ecosystem stability over this issue and maintaining its stance in spite of all of that.... well, now it is a very different matter.

                                            Every moment that Apple is not apologizing, isn't fixing the code they are telling their customers how little they think of them as customers and how little they think of ethics and of the law.

                                            Anyone can make a mistake. As hard as this one is to believe. But their decisions now that they know the reaction to that decision are intentional and continuous.

                                            I completely disagree with this assessment. Apple has never been a company that jumps on news or acts in a fast reactionary way.

                                            I do agree that if Apple does not correct this that it is indeed a sad day and it may drive me to change.

                                            But a major security shift (based on Apple's claims that this is all about security) like this should not happen overnight. Ever.

                                            To this end, how long did it take them to admit the antenna problem?

                                            Did they ever admit it? I thought antenna-gate was swept under the rug. I even remember Jobs going on stage and demonstrating that it wasn't an issue.

                                            I suppose that speaks to @scottalanmiller point even more!

                                            Since I don't use Apple products I didn't know what the outcome was - i thought I heard they gave away cases or some shit to 'fix' the problem, but maybe not.

                                            I was wrong, they did admit the issue after a legal threat - https://en.wikipedia.org/wiki/IPhone_4#Antenna Although interestingly they never did anything to rectify the issue other then cases. The design remained unchanged until it was retired.

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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