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    Adobe Flash 11.7 r700 crashing

    IT Discussion
    adobe flash crashing
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    • ajurekA
      ajurek @DustinB3403
      last edited by

      @DustinB3403 said:

      From the control panel, I saw something online about just clearing the internet history (which I hadn't thought about yesterday)

      Try the link I provided and see if that helps. The Control Panel uninstall doesn't always remove everything.

      DustinB3403D 1 Reply Last reply Reply Quote 1
      • DustinB3403D
        DustinB3403 @ajurek
        last edited by

        @ajurek Same issue, just attempted it with the Flash application crashing when launching the files from the users system.

        J ajurekA 2 Replies Last reply Reply Quote 0
        • J
          Jason Banned @DustinB3403
          last edited by

          @DustinB3403 said:

          @ajurek Same issue, just attempted it with the Flash application crashing when launching the files from the users system.

          maybe update the video card driver?

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            @Jason Possibly... she's out all of next week so I have time to figure out the issue.

            But it's not a dedicated GPU, this is on a Lenovo T430 /duck

            1 Reply Last reply Reply Quote 1
            • ajurekA
              ajurek @DustinB3403
              last edited by

              @DustinB3403 said:

              @ajurek Same issue, just attempted it with the Flash application crashing when launching the files from the users system.

              What browser? Have you cleared the cache? Any addons/plugins/extensions loading in the browser? Have you tried to load the browser without addons/plugins/extensions?

              1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by

                It's a flash executable file..

                Not even using the browser....

                ajurekA 1 Reply Last reply Reply Quote 0
                • ajurekA
                  ajurek @DustinB3403
                  last edited by

                  @DustinB3403 said:

                  It's a flash executable file..

                  Not even using the browser....

                  What OS?

                  1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403
                    last edited by

                    Windows 7 pro 64 bit

                    ajurekA 1 Reply Last reply Reply Quote 0
                    • ajurekA
                      ajurek @DustinB3403
                      last edited by

                      @DustinB3403 said:

                      Windows 7 pro 64 bit

                      Back to the basic then. Did they ever play?

                      If the OS has been updated recently, maybe an update broken some functionalty. Remember Flash is dying (if not dead), so compatibility issues may start to pop up.

                      You can also try running msconfig and turn off all start up programs and restart. That will tell you if another application is causing the issue.

                      If not, then like @Jason said, it may be a drivers issue.

                      1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403
                        last edited by DustinB3403

                        So rather than farting around with the .exe the client sent I simply extracted the .swf files from the executables and have those.

                        They seem to work without issue.

                        Used this tool to extract with.

                        ajurekA 1 Reply Last reply Reply Quote 0
                        • ajurekA
                          ajurek @DustinB3403
                          last edited by

                          @DustinB3403 said:

                          So rather than farting around with the .exe the client sent I simply extracted the .swf files from the executables and have those.

                          They seem to work without issue.

                          Used this tool to extract with.

                          That works! That at least tells you that it was the way they made the exe that had issues, not the content in it.

                          1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403
                            last edited by DustinB3403

                            Yep, plus the employee left for the week with her laptop, so I really couldn't test on her system...

                            USERS!!!!

                            1 Reply Last reply Reply Quote 0
                            • Reid CooperR
                              Reid Cooper
                              last edited by

                              Ergo... not an important problem to solve 🙂

                              1 Reply Last reply Reply Quote 0
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