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    Gateway Timeout errors

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    • toxophiliteT
      toxophilite @StrongBad
      last edited by

      @StrongBad

      Thank you

      1 Reply Last reply Reply Quote 0
      • toxophiliteT
        toxophilite @StrongBad
        last edited by

        @StrongBad

        Not that I'm aware of. We have made some "unrelated" changes to the firewall in the last couple of months but I don't they have corresponded with my issues.

        I'm having some issues with dates though. They didn't report the e-mail issues right away and we just started using acrobaticarts.ca.

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          If you have more than one IP address from your ISP, you could install a switch between your ISPs connection and your Cisco Firewall. Then assign the additional IP to a laptop that you plug directly into the switch. Make sure you can get on the internet. Then try the site. If you still can't get there, you have an ISP problem.

          I have had this before where the ISP had an internal routing table problem and I couldn't reach the subnet the remote site was in.

          toxophiliteT 2 Replies Last reply Reply Quote 0
          • toxophiliteT
            toxophilite @Dashrender
            last edited by

            @Dashrender

            Good idea. I'll try and do this as soon as I can without causing an interruption. I might be able to do it over the weekend.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @toxophilite
              last edited by

              @toxophilite said:

              @Dashrender

              Good idea. I'll try and do this as soon as I can without causing an interruption. I might be able to do it over the weekend.

              Assuming you're not a 24/7 shop, you could just unplug the ISP connection and plug it directly into the laptop. Depending on what kind of connection from your ISP you have, you might have to reboot their gear to get it to see the new equipment.

              toxophiliteT 1 Reply Last reply Reply Quote 0
              • toxophiliteT
                toxophilite @Dashrender
                last edited by

                @Dashrender

                We are a community center so we are typically open from 5:00 AM - 10:00 PM. I think I can do it tomorrow without to much interruption.

                1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Cool. Many of us will be around 🙂

                  1 Reply Last reply Reply Quote 0
                  • MattSpellerM
                    MattSpeller
                    last edited by MattSpeller

                    Isolate the issue into digestible bits

                    Ping from your modem, then add an appliance and progress through your network stack until it fails

                    Edit: welcome to ML!

                    Edit2: Double welcome fellow Canajun.

                    Edit3: Fitness center? Non-profit? Truly a small world, me too

                    1 Reply Last reply Reply Quote 0
                    • toxophiliteT
                      toxophilite @Dashrender
                      last edited by

                      @Dashrender said:

                      24/7 sho

                      I tried this and I had no problem getting to any of these sites. It appears the problem is within my network.

                      1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender
                        last edited by

                        Is your default gateway the firewall?

                        toxophiliteT 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Do an nslookup of that address, is it resolving correctly?

                          toxophiliteT 1 Reply Last reply Reply Quote 1
                          • toxophiliteT
                            toxophilite @Dashrender
                            last edited by

                            @Dashrender

                            Default gateway is the firewall. It works for all websites but these few.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • toxophiliteT
                              toxophilite @scottalanmiller
                              last edited by

                              @scottalanmiller

                              nslookup resolves correctly.

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @toxophilite
                                last edited by Dashrender

                                @toxophilite said:

                                @Dashrender

                                Default gateway is the firewall. It works for all websites but these few.

                                I wanted to make sure there wasn't another router to possibly look at that might be doing some filtering.

                                Sounds like your firewall is to blame here.

                                Can you post a sanitized version of your configuration?

                                toxophiliteT 1 Reply Last reply Reply Quote 0
                                • toxophiliteT
                                  toxophilite @Dashrender
                                  last edited by

                                  @Dashrender

                                  That's what I'm beginning to think. Unfortunately I don't know the ASA very well. I'll need to bring someone in.

                                  J 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Would be cheaper to replace the ASA with a UBNT than to have someone come in to look at the ASA.

                                    J toxophiliteT 2 Replies Last reply Reply Quote 1
                                    • J
                                      Jason Banned @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      Would be cheaper to replace the ASA with a UBNT than to have someone come in to look at the ASA.

                                      It doesn't have near the features if you actually need what an ASA provides.

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        Jason Banned @toxophilite
                                        last edited by

                                        @toxophilite said:

                                        @Dashrender

                                        That's what I'm beginning to think. Unfortunately I don't know the ASA very well. I'll need to bring someone in.

                                        You need to bring someone in just to type Enable and Show Running-config ?

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • toxophiliteT
                                          toxophilite @scottalanmiller
                                          last edited by

                                          @scottalanmiller

                                          I'm almost there with you. I used UBNT APs at my last job and loved them. I purchased a switch but it hadn't arrived when I left. Here at my new job we just built out our network and I let that vendor chose the hardware because of how complicated everything was. I definitely chose the wrong vendor.

                                          How does the UBNT firewall stack up to other firewalls for security? As a Jewish organization we are always a target. I can't compromise on security. While I'm pretty sure I won't replace these with Cisco equipment I need to make sure that whatever I replace it with is very secure.

                                          JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @toxophilite
                                            last edited by

                                            @toxophilite said:

                                            @scottalanmiller

                                            I'm almost there with you. I used UBNT APs at my last job and loved them. I purchased a switch but it hadn't arrived when I left. Here at my new job we just built out our network and I let that vendor chose the hardware because of how complicated everything was. I definitely chose the wrong vendor.

                                            How does the UBNT firewall stack up to other firewalls for security? As a Jewish organization we are always a target. I can't compromise on security. While I'm pretty sure I won't replace these with Cisco equipment I need to make sure that whatever I replace it with is very secure.

                                            Define security, because that is not a thing. It is a firewall. It allows what you tell it to allow and it blocks what you tell it to block, like any other.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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