Three Soft Skills Needed for IT
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https://enterprisersproject.com/article/2015/11/3-must-have-soft-skills-required-success-it
- Problem Solving
- Empathy
- Rolling Up One's Sleeves
Do you agree? What are they missing?
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Empathy and Rolling Up One's Sleeves are not soft skills.
Empathy is an emotion for others issues.
RUOS is simply the desire to do work.
Neither of which is a skill.
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Would problem solving then be a "skill" either? Are any "soft" skills actually skills?
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A soft skill in my opinion is "talking someone from the ledge" kind of skill.
Being able to calmly gather enough information from a situation, to provide a solution that get's person A to calm the F down.
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Customer Service, is often cited as a soft skill.
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@scottalanmiller said:
Customer Service, is often cited as a soft skill.
I tend to agree with that, and a large part of customer service is empathy.
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That's how I would see it.
