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    Zoho ManageEngine ServiceDesk Plus is Now Free!

    IT Discussion
    zoho manageengine service desk plus helpdesk saas
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    • ?
      A Former User
      last edited by

      No Support is included, wowever you can buy support if you want it.

      NicN 1 Reply Last reply Reply Quote 0
      • NicN
        Nic @A Former User
        last edited by

        @Aaron-Studer also limited to 5 techs, IIRC

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • ?
          A Former User
          last edited by

          I can't seem to find any info on the Free MSP version.

          1 Reply Last reply Reply Quote 0
          • ?
            A Former User
            last edited by

            It's not limited to 5 techs anymore.

            Watch the video - 00:51

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @A Former User
              last edited by

              @Aaron-Studer said:

              Sign-Up Link: http://www.manageengine.com/products/service-desk/free-it-help-desk-software.html

              Thanks

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Nic
                last edited by

                @Nic said:

                @Aaron-Studer also limited to 5 techs, IIRC

                No that's the unupdated page. The weekend change is that it is unlimited. See the video above.

                1 Reply Last reply Reply Quote 1
                • BudB
                  Bud
                  last edited by

                  Nice! I'll be downloading and installing this at work in the next couple of days for evaluation.

                  1 Reply Last reply Reply Quote 1
                  • ?
                    A Former User
                    last edited by

                    Still can't find anything about the MSP Edition.....

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @A Former User
                      last edited by

                      @Aaron-Studer said:

                      Still can't find anything about the MSP Edition.....

                      Huge MSP link on their page. On a phone right now but it was very in my face when I looked this morning.

                      ? 1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User @scottalanmiller
                        last edited by

                        @scottalanmiller I see it listed, I just don't see anything on the free edition. Looks like it starts at $595

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @A Former User
                          last edited by

                          @Aaron-Studer said:

                          @scottalanmiller I see it listed, I just don't see anything on the free edition. Looks like it starts at $595

                          We keep posting this..... Their site has not been updated with the "free" info yet for any edition.

                          1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User
                            last edited by

                            Hi Aaron,

                            The ServiceDesk Plus standard edition has been already released for free, but regarding the ServiceDesk Plus MSP, the release date for free edition has not been announced yet.

                            Hope it will be announced soon.

                            Regards,
                            Sameer

                            Sameer Khan
                            ZOHO Corp.,
                            4141 Hacienda Drive
                            Pleasanton, CA 94588, USA
                            Ph - + 1 (408) 454 4219
                            Toll Free: +1[888] 720 9500
                            Fax - +1 925 924 9600
                            [email protected]

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @A Former User
                              last edited by

                              @Aaron-Studer said:

                              Hi Aaron,

                              The ServiceDesk Plus standard edition has been already released for free, but regarding the ServiceDesk Plus MSP, the release date for free edition has not been announced yet.

                              Hope it will be announced soon.

                              Regards,
                              Sameer

                              Sameer Khan
                              ZOHO Corp.,
                              4141 Hacienda Drive
                              Pleasanton, CA 94588, USA
                              Ph - + 1 (408) 454 4219
                              Toll Free: +1[888] 720 9500
                              Fax - +1 925 924 9600
                              [email protected]

                              Thanks. Techcrunch said it already had. Although the MSP version is behind the other.

                              1 Reply Last reply Reply Quote 0
                              • Bill KindleB
                                Bill Kindle
                                last edited by

                                This FB response made me chuckle, I guess the guy never heard of Spiceworks....
                                2014-03-06 14_00_13-Zoho Seeks To Disrupt IT Helpdesk Market By Offering ServiceDesk For Free _ Tech.png

                                thanksajdotcomT scottalanmillerS 2 Replies Last reply Reply Quote 0
                                • thanksajdotcomT
                                  thanksajdotcom @Bill Kindle
                                  last edited by

                                  @Bill-Kindle That's funny!

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Bill Kindle
                                    last edited by

                                    @Bill-Kindle said:

                                    This FB response made me chuckle, I guess the guy never heard of Spiceworks....
                                    2014-03-06 14_00_13-Zoho Seeks To Disrupt IT Helpdesk Market By Offering ServiceDesk For Free _ Tech.png

                                    Very few actually have. I've never worked anywhere that knew of it b

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Spiceworks does not dominate any software market. They are a minuscule player in the helpdesk software space.

                                      thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                      • thanksajdotcomT
                                        thanksajdotcom @scottalanmiller
                                        last edited by

                                        @scottalanmiller Yup. Their biggest selling point is that they're free. For free, they're alright. Lacking a lot but it's a loss leader for the community. If I was in their shoes, I would only be putting forth a genuine superficial effort as well but playing it out otherwise to keep hype up. It's smart marketing albeit very "grey" in many terms.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @thanksajdotcom
                                          last edited by

                                          @ajstringham it isn't quite a loss leader. It makes a small revenue on its on. It's more of a "tiny margin" leader.

                                          thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                          • Bill KindleB
                                            Bill Kindle
                                            last edited by

                                            It's enough to make me take a look at it again. I've always liked Zoho products anyways.

                                            1 Reply Last reply Reply Quote 2
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