New Options & Pricing from ScreenConnect
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I've never used ScreenConnect, and I'm probably going to sound like a moron but what's the advantage over something like Teamviewer or Usoris Viewer or others that allow things like task manager, cmd, etc without a desktop?
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@johnhooks said:
I've never used ScreenConnect, and I'm probably going to sound like a moron but what's the advantage over something like Teamviewer or Usoris Viewer or others that allow things like task manager, cmd, etc without a desktop?
Well originally, it was price compared to features. Still is really since $2195 one time is a lot cheaper than some of the alternatives.
Of note though, ScreenConnect is not a RMM like the tools you are describing can be. It does have remote command though.
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@JaredBusch said:
@johnhooks said:
I've never used ScreenConnect, and I'm probably going to sound like a moron but what's the advantage over something like Teamviewer or Usoris Viewer or others that allow things like task manager, cmd, etc without a desktop?
Well originally, it was price compared to features. Still is really since $2195 one time is a lot cheaper than some of the alternatives.
Of note though, ScreenConnect is not a RMM like the tools you are describing can be. It does have remote command though.
Thanks!
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Any chance of getting a better price than $2,195?
Who do we speak to? -
@fateknollogee said in New Options & Pricing from ScreenConnect:
Any chance of getting a better price than $2,195?
Who do we speak to?NTG used to have a thing. Dunno if they still do. Ask @Minion-Queen
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@JaredBusch Did you end up moving your SC install from 2012 R2 to Linux?
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@fateknollogee said in New Options & Pricing from ScreenConnect:
@JaredBusch Did you end up moving your SC install from 2012 R2 to Linux?
Yes.
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Any one have instructions on how to add Lets Encrypt SSL to "on-prem" SC install?
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@jaredbusch said in New Options & Pricing from ScreenConnect:
@fateknollogee said in New Options & Pricing from ScreenConnect:
@JaredBusch Did you end up moving your SC install from 2012 R2 to Linux?
Yes.
You notice any performance difference or was it more of a licensing cost issue?
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@fateknollogee said in New Options & Pricing from ScreenConnect:
Any one have instructions on how to add Lets Encrypt SSL to "on-prem" SC install?
Mine runs behind an Nginx proxy, so no.
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@fateknollogee said in New Options & Pricing from ScreenConnect:
@jaredbusch said in New Options & Pricing from ScreenConnect:
@fateknollogee said in New Options & Pricing from ScreenConnect:
@JaredBusch Did you end up moving your SC install from 2012 R2 to Linux?
Yes.
You notice any performance difference or was it more of a licensing cost issue?
It was all because of licensing. Actually the performance is worse on Linux (I used CentOS 7 at the time) than it is on Windows. This is because they develop this product on Windows with ASP.net and then ported it to Linux using Mono.
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@jaredbusch said in New Options & Pricing from ScreenConnect:
Mine runs behind an Nginx proxy, so no.
Is this the "preferred" way to run it?
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@fateknollogee said in New Options & Pricing from ScreenConnect:
@jaredbusch said in New Options & Pricing from ScreenConnect:
Mine runs behind an Nginx proxy, so no.
Is this the "preferred" way to run it?
Well because I run a large number of things in a colo behind a single IP, I have to do it this way. If I was running this on a VPS like Vultr, I would not likely bother with the proxy unless adding SSL was complicated or something.
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@FATeknollogee I knew ScreenConnect did not use Apache or Nginx, and so yeah using LE will not work out well.
So I just did a quick bit of looking, you have to use their tool to generate a CSR and such.
https://docs.connectwise.com/ConnectWise_Control_Documentation/On-premises/Advanced_setup/SSL_certificate_installation
This is a pain in the ass.So, here is what I would do.
- Install ScreenConnect and leave on default ports (8040 for HTTP and 8041 Relay).
- Remember the relay data is always encrypted by the app itself, there is no cert there.
- Run Certbot in standalone mode to get your LE cert
- Install Nginx on the same box and configure
- forward 80 to 443
- setup 443 to use the LE cert and forward 443 to http://127.0.0.1:8040
- Setup a cron job to run
certbot renewdaily.
- Install ScreenConnect and leave on default ports (8040 for HTTP and 8041 Relay).
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@JaredBusch Thanks for the detailed info!!
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I wish there was just a little more competition in this area...
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@mike-davis me too
