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    i put myself in a big problem

    IT Discussion
    windows windoes server sql server domain controller active directory
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    • IT-ADMINI
      IT-ADMIN
      last edited by

      the problem is that the SQL service doesn't want to run, it gives an error

      DashrenderD 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @IT-ADMIN
        last edited by

        @IT-ADMIN said:

        actually this server application is very important but we don't backup the system image since it is a physical server , we just backup SQL databases

        So there is some conflicting information here:

        • Physical means it's not even remotely important. You only run physical when it's so unimportant that no one cares.
        • You helped to explain the first point with the second. You don't have backups at all or a way to restore "because" someone decided that the system wasn't important at all. Literally, not at the level many of us treat desktops.
        • The issue with not having backups is not because of not being virtualized, we've been backing up full physical systems for decades. Someone just decided not to have backups because, like my first point, they decided that the database is not important.

        They can't call something important AND run it as physical AND not take backups. Those things can't go together. Actions speak louder than words, always. At best they don't understand the term "important" because they are defining "important" the same way IT would normally define "trivial or worthless."

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @IT-ADMIN
          last edited by

          @IT-ADMIN said:

          the problem is that the SQL service doesn't want to run, it gives an error

          that should be easy to fix
          go to services and double click SQL and look what account it's using.
          then create account on your domain give it a GOOD password

          then go back to the service and put the domainname\user for the username and type in your password.. and you should be good to go for starting SQL.

          IT-ADMINI 1 Reply Last reply Reply Quote 1
          • IT-ADMINI
            IT-ADMIN
            last edited by

            yes you are right Dear Scott in every words you said, i took this risk cuz i want to have a backup DC, the management don't care about backup while everything is running OK,

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              You should be ready to defend the fact that the system was "designated" trivial by whoever made it physical and decided that backups weren't needed. You made two mistakes here yourself, yes, but had this system been treated like a business tool instead of like someone's hobby at home this would not have happened. So the fault is shared. This is a good opportunity to talk to management about how they don't take their business as seriously as most of us would take our desktops or laptops at home. To most of us, they don't consider their business as serious as we would consider a hobby, let alone something personal but important.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @IT-ADMIN
                last edited by

                @IT-ADMIN said:

                yes you are right Dear Scott in every words you said, i took this risk cuz i want to have a backup DC, the management don't care about backup while everything is running OK,

                So a very important learning situation here for you personally are these:

                • Never forget who owns the network. It is not yours, it is theirs. If it isn't important to them, it is not important to you. Never cross that line of feeling that it is your network, it is not. That feeling will cause you to have emotional reactions and make you likely to do very bad things (the AJ scenario). You need to manage it in the way that they want, not in the way that you want.
                • Don't take on risks personally to do things. There is not a reason to do this. Most IT pros have the same feelings that you do, it is really hard to not want to do things "right" or "better" but that should be a business decisions, not a personal one, unless the decision is given to you by the business. Do not take on personal risk to try to protect a business that does not want to protect itself.
                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  As far as moving forward, check out this link and see if you can make new accounts to access the database.

                  http://zarez.net/?p=105

                  1 Reply Last reply Reply Quote 0
                  • IT-ADMINI
                    IT-ADMIN
                    last edited by IT-ADMIN

                    thank you guys for your help

                    i don't have the mood to try anything now cuz really this problem makes me tired and it is 1:16 PM now,
                    so i have to sleep now and tomorrow i will try what you told me

                    see you guys tomorrow

                    have a great night

                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @IT-ADMIN
                      last edited by

                      @IT-ADMIN said:

                      thank you guys for your help

                      i don't have the mood to try anything now cuz really this problem makes me tired and it is 1:16 PM now,
                      so i have to sleep now and tomorrow i will try what you told me

                      see you guys tomorrow

                      have a great night

                      Good luck, hit us up when you start working on this tomorrow and we will see what we can do to help.

                      1 Reply Last reply Reply Quote 0
                      • Reid CooperR
                        Reid Cooper
                        last edited by

                        Sounds like you are having a rough day. Get some rest and maybe we can get this fixed tomorrow. Has anyone noticed yet?

                        1 Reply Last reply Reply Quote 1
                        • S
                          shybrsky
                          last edited by

                          u should make a backup before u did this my fren ..

                          1 Reply Last reply Reply Quote 0
                          • IT-ADMINI
                            IT-ADMIN @Dashrender
                            last edited by

                            @Dashrender said:

                            @IT-ADMIN said:

                            the problem is that the SQL service doesn't want to run, it gives an error

                            that should be easy to fix
                            go to services and double click SQL and look what account it's using.
                            then create account on your domain give it a GOOD password

                            then go back to the service and put the domainname\user for the username and type in your password.. and you should be good to go for starting SQL.

                            thank you very much dude, you really saved me, the problem was due to SQL service not running because it was set to run using a local account, off course after this account was deleted the service cannot run, as soon as i changed the service logon account to domain administrator the service start successfully and the connection was successful

                            ouuuf it was a terrible nightmare but also a lesson

                            thank you @dashrender and thank you guys

                            1 Reply Last reply Reply Quote 1
                            • DashrenderD
                              Dashrender
                              last edited by

                              Now that you have that working, don't stop there!

                              Create a dedicated user account in AD for SQL. Then assign it local admin rights on the SQL server. The replace the domain admin credentials you currently have running SQL.

                              Reasons for doing this: If you leave the Domain Admin user in there for SQL, if SQL is compromised, the hacker will have Domain Admin level privileges to your entire domain.

                              IT-ADMINI 1 Reply Last reply Reply Quote 1
                              • IT-ADMINI
                                IT-ADMIN @Dashrender
                                last edited by

                                @Dashrender said:

                                Now that you have that working, don't stop there!

                                Create a dedicated user account in AD for SQL. Then assign it local admin rights on the SQL server. The replace the domain admin credentials you currently have running SQL.

                                Reasons for doing this: If you leave the Domain Admin user in there for SQL, if SQL is compromised, the hacker will have Domain Admin level privileges to your entire domain.

                                thank you for your advice, but i no longer care about security since everything is fine lol
                                as Scott mentioned: why i should care about the business if the owner don't care
                                i fear if i change something now i may get an issue, so i will just keep everything as it is

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @IT-ADMIN
                                  last edited by

                                  @IT-ADMIN said:

                                  thank you for your advice, but i no longer care about security since everything is fine lol
                                  as Scott mentioned: why i should care about the business if the owner don't care
                                  i fear if i change something now i may get an issue, so i will just keep everything as it is

                                  Because you have changed the situation from what it was before. Before you upgraded to AD, the account was local, limiting liability only to that machine. Now if SQL is hacked, they potentially have full access to your entire network.

                                  Making my suggested change will at least get you mostly back to the previous state, but not fully.

                                  1 Reply Last reply Reply Quote 0
                                  • IT-ADMINI
                                    IT-ADMIN
                                    last edited by IT-ADMIN

                                    ok i do what you told me but i have to restart the SQL service so that the new logon account will take effect, when the HR Dept finish working with the payroll application then i can restart it 😉

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @IT-ADMIN
                                      last edited by

                                      @IT-ADMIN said:

                                      ok i do what you told me but i have to restart the SQL service so that the new logon account will take effect, when the HR Dept finish working with the payroll application then i can restart it 😉

                                      Sounds like a good plan 🙂

                                      IT-ADMINI 1 Reply Last reply Reply Quote 0
                                      • IT-ADMINI
                                        IT-ADMIN @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        @IT-ADMIN said:

                                        ok i do what you told me but i have to restart the SQL service so that the new logon account will take effect, when the HR Dept finish working with the payroll application then i can restart it 😉

                                        Sounds like a good plan 🙂

                                        thank you Sir

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Glad to hear that everything is back up and working. Did anyone notice very much?

                                          IT-ADMINI 1 Reply Last reply Reply Quote 0
                                          • IT-ADMINI
                                            IT-ADMIN @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            Glad to hear that everything is back up and working. Did anyone notice very much?

                                            hhhhh, no, the problem was solved silently 😉

                                            scottalanmillerS 1 Reply Last reply Reply Quote 1
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